Chris Nicol, Product Manager in Valencia, Spain
Chris Nicol

Product Manager in Valencia, Spain

Member since August 24, 2018
Chris is a group product manager with a history of focusing on data-driven decision-making that leads to customer outcomes. Today, his passion is building high-performing, highly engaged teams of product managers focused on delivering customer transformation.
Chris is now available for hire

Project Highlights

  • Along with another group product manager, I hired, developed and organized a high-performing team of 10 product managers.
  • Generated the first transactional revenue stream for iQmetrix by providing a valuable and profitable solution to clients.
  • Produced strategic and tactical plans to transition CHIMP from a monolith application to an extensible platform.

Expertise

  • Design Sprints
  • Product Delivery
  • Product Discovery
  • Product Leadership
  • Product Management Coach
  • Product Roadmaps
  • Product Strategy
  • Research

Employment

  • Group Product Manager

    2019 - PRESENT
    15Five
    • Built out a high-performing team of 10 product managers, including the other group project manager I was collaborating with.
    • Coached product managers, which resulted in them having significant promotions and increases in responsibility and performance.
    • Led the building out of our career growth strategy, including competencies, career ladder, and job descriptions to promote growth within the team.
    • Led the team that launched a significant new product, engagement surveys, allowing the company to move from purely performance management vertical into the people management vertical. The initial launch exceeded adoption goals by 110%.
    • Supported the initial rollout of our R&D department after raising our series B with a heavy focus on teams, and then led our restructuring into persona-focused portfolios that allowed teams to work more closely together, solving the highest priority.
  • Senior Product Manager

    2017 - 2018
    Charitable Impact
    • Researched the platform capabilities of partners and competitors in the charitable donation space.
    • Produced strategic plan for the transition from monolith application to platform-based omnichannel.
    • Reorganized two platform-based cross-functional development teams that failed to ship into three cross-functional development teams that shipped features every 2-3 weeks.
    • Mentored three junior product owners and help them implement a transparent priority matrix to ensure educated and researched prioritization of feature development.
    • Worked remotely from Spain with teams in India and Canada.
  • Product Manager

    2009 - 2017
    iQmetrix
    • Researched and identified opportunities in the wireless retail market for a dropship solution.
    • Worked with COO and business development to come up with a pricing model and go to market strategy for dropshipping.
    • Worked with partner suppliers to define integration flows and system to support real-time dropship ordering across a network of 15,000 retail locations and seven suppliers.
    • Led four teams in developing end-to-end solution that integrated iQmetrix POS, eCommerce, in-store digital solutions with the iQmetrix Platform to provide an omnichannel experience for consumers.
    • Drove growth and adoption of dropship solution throughout the iQmetrix customer base.
  • Contract Front-end Developer

    2007 - 2009
    Chris Nicol Consulting
    • Worked remotely on a number of contracts as a front-end developer.
    • Worked with distributed teams in North America, Europe, and Asia.

Project History

  • Building a Product Team
    Along with another group product manager, I hired, developed and organized a high-performing team of 10 product managers.

    After raising a Series B, 15Five invested heavily in building out our R&D team. I was the second product manager hired and, together with my partner, we hired 10 product managers. We built out a structure that served us well for a year and a half with feature-based squads along with our engineering and design partners. I then transformed our R&D structure into persona-based portfolios allowing more collaboration and effectiveness within our product teams.

  • Dropship
    Generated the first transactional revenue stream for iQmetrix by providing a valuable and profitable solution to clients.

    Dropship provides real-time supply chain order directly from the retail location to the supplier. Providing a seamless process for retailers.

    Clear ROI for clients, partners, and iQmetrix; we exceeded forecasts in the first six months.

  • Nimble - An Internal Communication Tool
    Took an overly featured R&D prototype and turned it into a focused product that provided actual value to internal staff.

    The R&D team had created an internal product meant to solve the problems of communication, transparency, productivity, and focus. The product had tons of features and was trying to solve too many vague problems.

    I came in and refocused the entire product. Completed internal interviews and research to define the actual problem that existed for internal communication and transparency. Threw out the existing prototype and within five weeks had shipped a refocused product that solved the real problem.

  • CHIMP Platform
    Produced strategic and tactical plans to transition CHIMP from a monolith application to an extensible platform.

    Developed a strategic plan to transition CHIMP from a monolith application to a microservice platform capable of supporting partners and multiple applications. Transformed underperforming development teams that were failing to ship into cross-functional teams that were shipping every 2-3 weeks.

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