Raghav Sharma, Product Manager in Vancouver, BC, Canada
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Raghav Sharma

Verified Expert  in Product Management

Product Manager

Vancouver, BC, Canada

Toptal member since October 18, 2024

Bio

Raghav specializes in data governance, security, and cataloging, emphasizing decentralized data management with centralized governance. With 15 years of overall experience spanning data engineering, analytics, and product management, he excels at treating data as a product for others to consume, delivering secure, scalable solutions that drive measurable outcomes.

Project Highlights

Embedded Analytics Platform for Harness
Led data governance, design, and development of Harness' embedded analytics platform, delivering governed, secure dashboards for cloud cost management, build insights, deployments, feature flag usage, and security testing with robust data cataloging.
Marketing Attribution and Performance Scorecard for Expedia Group
Developed a critical marketing scorecard at Expedia Group, enabling leadership to make data-driven bidding decisions across platforms by tracking key metrics like conversion rates, revenue, and sales with daily to yearly comparisons.
Finance Data Platform and BI Solution for a Leading Freelancing Marketplace
Headed the development of a finance data platform and BI solution, enabling finance teams to derive actionable insights and ensuring compliance with SOX and GDPR.

Expertise

  • Analytics
  • Business Intelligence (BI) Platforms
  • Data Engineering
  • Data Product Manager
  • Data Warehousing
  • IT Service Management (ITSM)
  • Product Management
  • SQL

Work Experience

Data Product Manager

2023 - PRESENT
Datablues Solutions Inc.
  • Led data governance, stewardship, and engineering, driving product strategy and aligning data solutions with client needs across advertising, HR, travel, and gaming.
  • Led stakeholder management, ensuring alignment and adoption across data governance, stewardship, engineering, and BI initiatives.
  • Owned the product roadmap and oversaw product vision, initiatives, and sprint backlogs to maintain alignment with business objectives.
  • Established data governance frameworks for compliance with standards like SOX and GDPR, ensuring data integrity and security.
  • Oversaw the project lifecycle from planning to post-launch, guaranteeing quality outcomes and strategic coherence.
  • Established collaborations and formed strategic partnerships with Google Cloud Platform, Databricks, and dbt to integrate solutions and enhance product value.
  • Engaged in pre-sales and client engagement by identifying client business requirements and providing customized data solutions addressing market challenges.
  • Coordinated cross-functional teams across different locations, ensuring alignment and timely, within-budget project delivery.
  • Built strong client relationships, addressing challenges with innovative solutions that drive measurable results.
  • Designed scalable data models in cloud platforms like Snowflake to enable efficient data processing and advanced analytics.

Senior Product Manager

2021 - 2022
Harness
  • Managed end-to-end development of Harness's data mesh and dashboard features, driving product strategy, data governance, engineering execution, and design excellence.
  • Ensured accurate translation of product requirements into technical specifications, managing stakeholder alignment and expectations throughout delivery.
  • Maintained a product roadmap and vision document for the solution, guiding new client acquisition and fostering excitement among existing clients.
  • Acted as the primary technical and business contact for data product leveraging governed data models to deliver actionable DevOps insights.
  • Led data cataloging and documentation efforts, along with capturing data user stories, use cases, workflows, and metrics to drive measurable customer success.
  • Collaborated with data architects on data mesh and security, partnering closely with product managers, engineering, design, and customer-facing teams.
  • Designed an enterprise analytics tool that drives cloud cost optimization, continuous integration (CI), and continuous delivery (CD) for enterprises.
  • Designed functional analytics and visualizations in a BI layer (Looker).
  • Managed the relationship with CSM and SE teams, guaranteeing prompt and high-quality product delivery to clients.
  • Defined success metrics and success monitoring for the product.

BI Manager

2018 - 2021
Expedia Group
  • Managed key stakeholder relationships, such as engineering, external clients, product, and top management.
  • Worked alongside product leadership and supported in project management and data model architecting for all BI projects.
  • Collaborated with key business leaders to generate actionable data-based insights.
  • Drove the migration of the BI platform from MicroStrategy, QlikView, and Tableau to Looker.
  • Managed Looker Center of Excellence (COE) and drove and supported LookML and content development.
  • Implemented best practices, conducted peer review processes, executed data tests, managed access controls, and handled administrative tasks.
  • Spearheaded new data-related projects by defining high-level business cases and prioritizing data projects for all departments.
  • Leveraged analytical and technical skills to support operational data needs and exploratory data analysis.

Senior Developer | Business Intelligence

2018 - 2018
NCS
  • Spearheaded the MicroStrategy migration for a finance project involving 600 users, revamping the server architecture.
  • Advised clients on MicroStrategy roadmap, security, and architecture for complex systems.
  • Collaborated with clients to deliver high-quality BI solutions.

Senior Consultant

2018 - 2018
Cognizant
  • Collaborated with business teams to define dashboards and reporting solutions for complex needs.
  • Assisted management with project estimates and resource planning.
  • Developed and optimized BI applications for performance and scalability using MicroStrategy.
  • Designed and tested functional prototypes for business solutions.

Assistant Manager

2017 - 2017
InfoCepts
  • Collaborated with the management on creating project estimates and resource planning.
  • Developed BI applications for data analysis and optimized them for the best performance and scalability requirements using MicroStrategy technology.
  • Created and tested detailed functional designs for business solution components and prototypes.

BI Lead

2013 - 2017
Macquarie
  • Managed MicroStrategy BI for 1,155 users globally, supporting a 100,000 report production environment.
  • Defined dashboards and reporting solutions for complex business needs and optimized performance.
  • Developed MicroStrategy schema objects, administered tools, and maintained security models.
  • Headed full lifecycle development, regression testing, and performance tuning of reports and dashboards.
  • Led business user training and office hour sessions.

Software Engineer

2010 - 2012
UnitedHealth Group
  • Built and maintained BI solutions on an insurance data warehouse using SSIS and Platinum InfoReports.
  • Developed, monitored, and deployed SSIS packages for ETL operations and data transformation.
  • Performed data cleansing, integrity verification, and database query tuning for optimal performance.
  • Managed reporting processes and batch jobs and resolved issues through shell scripting and VB.NET code.

Project History

Embedded Analytics Platform for Harness

https://developer.harness.io/docs/platform/dashboards/dashboards-overview/

Led data governance, design, and development of Harness' embedded analytics platform, delivering governed, secure dashboards for cloud cost management, build insights, deployments, feature flag usage, and security testing with robust data cataloging.

At Harness, I spearheaded the creation of an embedded analytics platform with strong data governance, cataloging, metadata management, and stewardship, ensuring trusted and discoverable data assets. By effectively managing stakeholders, I aligned product strategy with user and business needs, enhancing data visibility and actionable insights across products.

Leveraging Looker's embedded analytics capabilities, we delivered a white-labeled, seamlessly integrated solution within Harness. Robust, governed data models and comprehensive metadata management supported out-of-the-box dashboards for critical functions, including cloud costs, builds, deployments, feature flags, and security tests.

This solution empowered users with secure, real-time analytics and facilitated data-driven decision-making directly within the Harness ecosystem, significantly boosting product adoption and user experience.

Marketing Attribution and Performance Scorecard for Expedia Group

Developed a critical marketing scorecard at Expedia Group, enabling leadership to make data-driven bidding decisions across platforms by tracking key metrics like conversion rates, revenue, and sales with daily to yearly comparisons.

At Expedia Group, I designed and developed a marketing attribution and performance scorecard that became essential for executive decision-making. The dashboard provided daily, weekly, monthly, and yearly insights into marketing performance, tracking key metrics such as conversion rates, sales, net revenue, gross bookings, and transactions across multiple lines of business, such as hotel, air, car, and vacation. The scorecard also allowed comparisons with prior periods, enabling trend analysis and strategic planning.

In addition to the dashboard, I implemented self-serve data models, empowering business users to drill down into various segments and uncover insights independently. The technology stack used included Apache Kafka for real-time data processing, Adobe Omniture for web analytics, Amazon EMR for scalable data operations, Informatica for ETL, PySpark for data transformation, and Looker with LookML for analytics and dashboarding.

The scorecard was so critical that any delay in its updates resulted in a Priority 1 (P1) issue, highlighting its importance to the organization. The solution received significant praise for improving marketing attribution accuracy and enabling data-driven decision-making.

Finance Data Platform and BI Solution for a Leading Freelancing Marketplace

Headed the development of a finance data platform and BI solution, enabling finance teams to derive actionable insights and ensuring compliance with SOX and GDPR.

As a data product manager, I spearheaded the design and execution of a finance data platform for a prominent freelancing marketplace. I defined the product vision and roadmap, integrating data from Oracle EBS using Fivetran and architecting scalable data models in Snowflake. This enabled seamless data processing and advanced analytics capabilities, leveraging an ELT methodology.

I delivered a comprehensive BI platform in Looker, empowering finance teams with real-time insights and self-service analytics. The solution included robust data governance practices for SOX and GDPR compliance, as well as implementing data security protocols and peer review processes. I collaborated closely with cross-functional teams, aligning technical requirements with business objectives, and managed developers to ensure timely execution and high-quality deliverables.

Education

2006 - 2010

Bachelor's Degree in Engineering

Maharshi Dayanand University - Rohtak, Haryana, India

Certifications

MARCH 2025 - MARCH 2027

GCP Certified Professional Data Engineer

Google

SEPTEMBER 2019 - PRESENT

LookML Developer

Google (Looker)

OCTOBER 2017 - PRESENT

MicroStrategy Dashboards and Data Discovery: Version 10

MicroStrategy

OCTOBER 2017 - PRESENT

MicroStrategy Enterprise Applications: Version 10

MicroStrategy

OCTOBER 2017 - PRESENT

MicroStrategy 10 Certified Designer (MCD)

MicroStrategy

SEPTEMBER 2016 - PRESENT

Tableau Desktop 10 Qualified Associate

Tableau

AUGUST 2015 - PRESENT

MicroStrategy Certified Report Developer (CRD) – Version 9.4.1

MicroStrategy

AUGUST 2015 - PRESENT

MicroStrategy Certified Project Designer (CPD) – Version 9.4.1

MicroStrategy

JUNE 2013 - PRESENT

ITIL Foundation V3

EXIN

NOVEMBER 2009 - PRESENT

Business English Certificate Vantage

University of Cambridge

NOVEMBER 2009 - PRESENT

Core Java Certification

NIIT

Skills

Tools

Jira, Confluence, ETL, Slack, Looker, Tableau, Trello, BigQuery, GitHub, Rundeck, Informatica ETL, Atlassian, Jenkins, Virtualenv, IBM InfoSphere (DataStage), Oracle E-Business Suite (EBS)

Paradigms

Agile, DevOps, Scrum

Platforms

Google Cloud Platform (GCP), QlikView

Other

MicroStrategy, Snowflake, SQL, Business Intelligence (BI) Platforms, Databases, Data Warehousing, IT Service Management (ITSM), Data Product Manager, Product Management, Data Engineering, Analytics, Redshift, Cloud, Mechanical Engineering, Computer Science, Business Intelligence (BI), Java, English, Product Roadmaps, Looker Modeling Language (LookML), Early-stage Startups, Finance, New Product Development, Fivetran, Data Build Tool (dbt), Python 3, Data Architecture, Amazon Web Services (AWS), Amazon Elastic MapReduce (EMR), Amazon EC2, PySpark, Oracle, Single Sign-on (SSO), Okta, ServiceNow, Authentication, SQL Server 2012, HTML, Google Cloud Functions, Google BigQuery, Google Kubernetes Engine (GKE), UX Design, Scrum Master, Data Governance, Data Mesh, Data Security, Big Data, Big Data Architecture, Streaming Data

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