
Raghav Sharma
Verified Expert in Product Management
Product Manager
Vancouver, BC, Canada
Toptal member since October 18, 2024
Raghav specializes in data governance, security, and cataloging, emphasizing decentralized data management with centralized governance. With 15 years of overall experience spanning data engineering, analytics, and product management, he excels at treating data as a product for others to consume, delivering secure, scalable solutions that drive measurable outcomes.
Project Highlights
Expertise
- Analytics
- Business Intelligence (BI) Platforms
- Data Engineering
- Data Product Manager
- Data Warehousing
- IT Service Management (ITSM)
- Product Management
- SQL
Work Experience
Data Product Manager
Datablues Solutions Inc.
- Led data governance, stewardship, and engineering, driving product strategy and aligning data solutions with client needs across advertising, HR, travel, and gaming.
- Led stakeholder management, ensuring alignment and adoption across data governance, stewardship, engineering, and BI initiatives.
- Owned the product roadmap and oversaw product vision, initiatives, and sprint backlogs to maintain alignment with business objectives.
- Established data governance frameworks for compliance with standards like SOX and GDPR, ensuring data integrity and security.
- Oversaw the project lifecycle from planning to post-launch, guaranteeing quality outcomes and strategic coherence.
- Established collaborations and formed strategic partnerships with Google Cloud Platform, Databricks, and dbt to integrate solutions and enhance product value.
- Engaged in pre-sales and client engagement by identifying client business requirements and providing customized data solutions addressing market challenges.
- Coordinated cross-functional teams across different locations, ensuring alignment and timely, within-budget project delivery.
- Built strong client relationships, addressing challenges with innovative solutions that drive measurable results.
- Designed scalable data models in cloud platforms like Snowflake to enable efficient data processing and advanced analytics.
Senior Product Manager
Harness
- Managed end-to-end development of Harness's data mesh and dashboard features, driving product strategy, data governance, engineering execution, and design excellence.
- Ensured accurate translation of product requirements into technical specifications, managing stakeholder alignment and expectations throughout delivery.
- Maintained a product roadmap and vision document for the solution, guiding new client acquisition and fostering excitement among existing clients.
- Acted as the primary technical and business contact for data product leveraging governed data models to deliver actionable DevOps insights.
- Led data cataloging and documentation efforts, along with capturing data user stories, use cases, workflows, and metrics to drive measurable customer success.
- Collaborated with data architects on data mesh and security, partnering closely with product managers, engineering, design, and customer-facing teams.
- Designed an enterprise analytics tool that drives cloud cost optimization, continuous integration (CI), and continuous delivery (CD) for enterprises.
- Designed functional analytics and visualizations in a BI layer (Looker).
- Managed the relationship with CSM and SE teams, guaranteeing prompt and high-quality product delivery to clients.
- Defined success metrics and success monitoring for the product.
BI Manager
Expedia Group
- Managed key stakeholder relationships, such as engineering, external clients, product, and top management.
- Worked alongside product leadership and supported in project management and data model architecting for all BI projects.
- Collaborated with key business leaders to generate actionable data-based insights.
- Drove the migration of the BI platform from MicroStrategy, QlikView, and Tableau to Looker.
- Managed Looker Center of Excellence (COE) and drove and supported LookML and content development.
- Implemented best practices, conducted peer review processes, executed data tests, managed access controls, and handled administrative tasks.
- Spearheaded new data-related projects by defining high-level business cases and prioritizing data projects for all departments.
- Leveraged analytical and technical skills to support operational data needs and exploratory data analysis.
Senior Developer | Business Intelligence
NCS
- Spearheaded the MicroStrategy migration for a finance project involving 600 users, revamping the server architecture.
- Advised clients on MicroStrategy roadmap, security, and architecture for complex systems.
- Collaborated with clients to deliver high-quality BI solutions.
Senior Consultant
Cognizant
- Collaborated with business teams to define dashboards and reporting solutions for complex needs.
- Assisted management with project estimates and resource planning.
- Developed and optimized BI applications for performance and scalability using MicroStrategy.
- Designed and tested functional prototypes for business solutions.
Assistant Manager
InfoCepts
- Collaborated with the management on creating project estimates and resource planning.
- Developed BI applications for data analysis and optimized them for the best performance and scalability requirements using MicroStrategy technology.
- Created and tested detailed functional designs for business solution components and prototypes.
BI Lead
Macquarie
- Managed MicroStrategy BI for 1,155 users globally, supporting a 100,000 report production environment.
- Defined dashboards and reporting solutions for complex business needs and optimized performance.
- Developed MicroStrategy schema objects, administered tools, and maintained security models.
- Headed full lifecycle development, regression testing, and performance tuning of reports and dashboards.
- Led business user training and office hour sessions.
Software Engineer
UnitedHealth Group
- Built and maintained BI solutions on an insurance data warehouse using SSIS and Platinum InfoReports.
- Developed, monitored, and deployed SSIS packages for ETL operations and data transformation.
- Performed data cleansing, integrity verification, and database query tuning for optimal performance.
- Managed reporting processes and batch jobs and resolved issues through shell scripting and VB.NET code.
Project History
Embedded Analytics Platform for Harness
https://developer.harness.io/docs/platform/dashboards/dashboards-overview/Led data governance, design, and development of Harness' embedded analytics platform, delivering governed, secure dashboards for cloud cost management, build insights, deployments, feature flag usage, and security testing with robust data cataloging.
Leveraging Looker's embedded analytics capabilities, we delivered a white-labeled, seamlessly integrated solution within Harness. Robust, governed data models and comprehensive metadata management supported out-of-the-box dashboards for critical functions, including cloud costs, builds, deployments, feature flags, and security tests.
This solution empowered users with secure, real-time analytics and facilitated data-driven decision-making directly within the Harness ecosystem, significantly boosting product adoption and user experience.
Marketing Attribution and Performance Scorecard for Expedia Group
Developed a critical marketing scorecard at Expedia Group, enabling leadership to make data-driven bidding decisions across platforms by tracking key metrics like conversion rates, revenue, and sales with daily to yearly comparisons.
In addition to the dashboard, I implemented self-serve data models, empowering business users to drill down into various segments and uncover insights independently. The technology stack used included Apache Kafka for real-time data processing, Adobe Omniture for web analytics, Amazon EMR for scalable data operations, Informatica for ETL, PySpark for data transformation, and Looker with LookML for analytics and dashboarding.
The scorecard was so critical that any delay in its updates resulted in a Priority 1 (P1) issue, highlighting its importance to the organization. The solution received significant praise for improving marketing attribution accuracy and enabling data-driven decision-making.
Finance Data Platform and BI Solution for a Leading Freelancing Marketplace
Headed the development of a finance data platform and BI solution, enabling finance teams to derive actionable insights and ensuring compliance with SOX and GDPR.
I delivered a comprehensive BI platform in Looker, empowering finance teams with real-time insights and self-service analytics. The solution included robust data governance practices for SOX and GDPR compliance, as well as implementing data security protocols and peer review processes. I collaborated closely with cross-functional teams, aligning technical requirements with business objectives, and managed developers to ensure timely execution and high-quality deliverables.
Education
Bachelor's Degree in Engineering
Maharshi Dayanand University - Rohtak, Haryana, India
Certifications
GCP Certified Professional Data Engineer
LookML Developer
Google (Looker)
MicroStrategy Dashboards and Data Discovery: Version 10
MicroStrategy
MicroStrategy Enterprise Applications: Version 10
MicroStrategy
MicroStrategy 10 Certified Designer (MCD)
MicroStrategy
Tableau Desktop 10 Qualified Associate
Tableau
MicroStrategy Certified Report Developer (CRD) – Version 9.4.1
MicroStrategy
MicroStrategy Certified Project Designer (CPD) – Version 9.4.1
MicroStrategy
ITIL Foundation V3
EXIN
Business English Certificate Vantage
University of Cambridge
Core Java Certification
NIIT
Skills
Tools
Jira, Confluence, ETL, Slack, Looker, Tableau, Trello, BigQuery, GitHub, Rundeck, Informatica ETL, Atlassian, Jenkins, Virtualenv, IBM InfoSphere (DataStage), Oracle E-Business Suite (EBS)
Paradigms
Agile, DevOps, Scrum
Platforms
Google Cloud Platform (GCP), QlikView
Other
MicroStrategy, Snowflake, SQL, Business Intelligence (BI) Platforms, Databases, Data Warehousing, IT Service Management (ITSM), Data Product Manager, Product Management, Data Engineering, Analytics, Redshift, Cloud, Mechanical Engineering, Computer Science, Business Intelligence (BI), Java, English, Product Roadmaps, Looker Modeling Language (LookML), Early-stage Startups, Finance, New Product Development, Fivetran, Data Build Tool (dbt), Python 3, Data Architecture, Amazon Web Services (AWS), Amazon Elastic MapReduce (EMR), Amazon EC2, PySpark, Oracle, Single Sign-on (SSO), Okta, ServiceNow, Authentication, SQL Server 2012, HTML, Google Cloud Functions, Google BigQuery, Google Kubernetes Engine (GKE), UX Design, Scrum Master, Data Governance, Data Mesh, Data Security, Big Data, Big Data Architecture, Streaming Data
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