Tobias Zwingmann, Product Manager in Hanover, Lower Saxony, Germany
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Tobias Zwingmann

Verified Expert  in Product Management

Product Manager

Hanover, Lower Saxony, Germany

Toptal member since May 28, 2021

Bio

Tobias is a visionary AI product manager and strategist with a pragmatic, hands-on approach to taking projects from idea to concept to market, especially in complex B2B settings. With over a decade of professional experience and a strong background in business, product management, data, and AI, Tobias is the go-to expert for AI innovation and implementation. He is also a frequent global speaker and the author of two tech books published by O'Reilly.

Project Highlights

RAPYD.AI – AI-as-a-Service Platform
Built the product from scratch together with the overall product vision, product roadmap, GTM, marketing, and brand strategy.
AI-powered Digital Visitor Analytics for Industry Trade Shows (B2B)
Developed an AI-powered analytics tool that unlocked previously completely unknown customer insights and generated six-figure revenues in its first year.
LLM-based Investment Summary Engine for Private Equity Firm
Developed an advanced LLM-based engine that automatically generated executive summaries for investment proposals, streamlining opportunity assessment for a leading private equity firm.

Expertise

  • Artificial Intelligence (AI)
  • Communication
  • Data Product Manager
  • Data Products
  • Generative Artificial Intelligence (GenAI)
  • Leadership
  • Product Management
  • Teamwork

Work Experience

Author & Instructor (Contract)

2022 - PRESENT
O’Reilly Media
  • Authored two widely recognized tech books on AI and analytics, AI-Powered Business Intelligence (2022) and Augmented Analytics (2024, co-authored with Willi Weber).
  • Developed and delivered high-impact online courses on AI, machine learning, and data science, reaching a global audience and educating thousands of professionals.
  • Created engaging, hands-on learning experiences through interactive labs, enabling learners to practice and master technologies like AI, machine learning, and Python programming.

AI Product Manager & AI Consultant

2021 - PRESENT
Freelancing
  • Provided AI strategic consulting services to global clients, helping them identify and implement AI solutions aligned with their business goals, resulting in measurable improvements in efficiency and innovation.
  • Delivered transformative AI solutions, including advanced customer support chatbots for B2B services, boosting operational efficiency and customer engagement.
  • Conducted workshops focused on AI enablement, leadership training, and strategy alignment, empowering executives and teams to build robust AI roadmaps and drive AI adoption within their organizations.
  • Utilized and facilitated the AI Design Sprint to help businesses map AI opportunities, design tailored solutions, and prototype them in an agile, iterative manner, leading to quick validation and successful deployment.
  • Handled AI roadmap development. Collaborated with companies to define and build their AI strategies, aligning AI initiatives with overall business objectives and ensuring long-term success and competitive advantage in the market.
  • Rolled out ChatGPT Team successfully across various business functions, focusing on user training and enablement so teams could effectively leverage AI for enhanced productivity and customer interaction.
  • Conducted comprehensive AI architecture reviews for clients, optimizing system design and ensuring scalable, efficient implementation of AI.

Co-founder | Managing Partner

2020 - PRESENT
RAPYD.AI
  • Built RAPYD.AI. Spearheaded the creation of an AI-as-a-service platform that simplifies AI prototyping for companies, reducing the need for specialized AI talent and expediting go-to-market timelines.
  • Defined the product vision, strategy, and roadmap, successfully guiding the product from ideation to market adoption.
  • Led multiple AI-driven projects that enhanced decision-making processes for B2B clients, generating significant ROI within the first year.

Mentor & AI SME (Contract)

2018 - PRESENT
Springboard
  • Trained and mentored students from different data verticals to help them accomplish the Springboard Data Science education program.
  • Supported the development of the Springboard curriculum in the field of AI as an AI subject matter expert (AI SME).
  • Trained employees from Fortune 5 companies to improve in data analytics and AI as part of the Springboard B2B program.
  • Recognized with the Top Mentor Award in 2021 for exceptional mentoring performance.

Head of Data Strategy & Digital Product Manager

2018 - 2022
Deutsche Messe
  • Led the development of innovative, data-driven B2B software products, including an AI-powered digital visitor analytics tool that enhanced trade show customer engagement and delivered a significant ROI for exhibitors.
  • Spearheaded the company’s data strategy, integrating AI and data analytics into core business processes to create new digital revenue streams and improve organizational decision-making.
  • Managed the entire product lifecycle, from ideation to market launch.
  • Led a multidisciplinary team to deliver complex digital solutions that integrated AI into traditional B2B environments, positioning the company as a leader in digital innovation within the trade show industry.

Senior Data Scientist

2016 - 2018
Deutsche Messe
  • Built and deployed predictive models for customer churn prediction and next-best-offer recommendations to increase customer retention and drive sales.
  • Conducted advanced analytics and customer segmentation to provide actionable insights to product owners and C-suite.
  • Developed machine learning solutions that were instrumental in optimizing internal processes and enhancing product offerings, contributing to the company’s digital transformation efforts.

Project Director | Product Management

2010 - 2016
Deutsche Messe
  • Developed a new international trade show and conference formats worldwide.
  • Managed an international portfolio of renowned B2B brands in the manufacturing and industrial context.
  • Conducted market research and feasibility analysis for new trade show topics.

Project History

RAPYD.AI – AI-as-a-Service Platform

http://www.rapyd.ai

Built the product from scratch together with the overall product vision, product roadmap, GTM, marketing, and brand strategy.

As the co-founder and managing partner, I led the creation of RAPYD.AI, an AI-as-a-service platform designed to simplify and accelerate AI solution prototyping.

My primary contributions included defining the product vision, roadmap, and go-to-market strategy. RAPYD.AI empowered companies to quickly prototype AI solutions without requiring specialized AI expertise, significantly reducing time-to-market. The platform was instrumental in driving innovation, with multiple businesses successfully deploying AI-driven products, resulting in an immediately positive ROI within the first year.

In 2022, I sold the technology behind RAPYD.AI and have since retained the brand, transforming it into a boutique AI agency that continues to deliver bespoke AI solutions to select clients.

AI-powered Digital Visitor Analytics for Industry Trade Shows (B2B)

https://www.youtube.com/watch?v=9m-k6JrD2Qk

Developed an AI-powered analytics tool that unlocked previously completely unknown customer insights and generated six-figure revenues in its first year.

As a digital product manager, I spearheaded the creation of an AI-driven digital visitor analytics tool for one of the world’s largest industry trade shows. The tool processed data from over 200,000 visitors in a GDPR-compliant manner, providing exhibitors with advanced insights to enhance their trade show success.

My involvement spanned from concept development to market launch, ensuring the product met the complex needs of exhibitors.

The tool not only provided the business with unprecedented customer insights that they could leverage to enhance the development of the trade shows but also led to the generation of a new digital product for exhibitors that generated six-figure revenues and delivered a positive ROI in its first year.

Building a Company-wide Data Strategy

Led the development and implementation of a comprehensive data strategy across the organization, driving digital transformation and innovation.

As the head of data strategy at Deutsche Messe AG, I was responsible for crafting and executing a company-wide data strategy that aligned data initiatives with business goals.

My role involved initiating and driving the overall project, assessing the organization’s data capabilities, identifying opportunities in the form of use cases, and developing a roadmap that guided the digital transformation efforts.

Key pillars included data governance, permission management, KPI definition as well as data architecture.

This strategy not only streamlined data utilization across departments but also fostered a culture of innovation, setting the foundation for the company to leverage AI for enhanced decision-making and operational efficiency.

Face Detection and Removal System for Dashcam Manufacturer

Designed a scalable AI system that enhanced privacy features, boosting customer trust and compliance with regulations.

As a freelance AI product manager, I developed a face detection and removal system for a leading dashcam manufacturer. The system automatically detects and anonymizes faces in video footage, ensuring compliance with privacy laws and enhancing customer trust.

My role involved leading the project from initial concept to implementation, delivering a scalable solution rapidly integrated across the company’s product line. This innovation not only improved the product’s market differentiation but also increased customer confidence in the brand’s commitment to privacy.

ChatGPT Rollout and User Enablement

Led the successful rollout of ChatGPT across multiple organizations, significantly improving user productivity and AI adoption.

In this role, I managed the deployment of ChatGPT for various business functions, focusing on building custom GPTs, user enablement, and training.

I conducted workshops and developed training materials that empowered business users to effectively integrate ChatGPT into their workflows.

My efforts resulted in increased productivity, enhanced customer interactions, and widespread AI adoption within the organizations. By providing hands-on support and tailored training sessions, I ensured that users were equipped to maximize the benefits of interacting with this tool responsibly and effectively, driving tangible improvements in daily operations.

AI-powered Customer Support Chatbots

Implemented AI-driven chatbots that revolutionized customer support, enhancing satisfaction and reducing operational costs.

I led the development and implementation of AI-powered chatbots for B2B services, transforming customer support operations by providing instant, accurate responses to customer inquiries and leveraging advanced RAG infrastructures.

My responsibilities included overseeing the design, development, and deployment of the chatbots, ensuring they met the specific needs of the business and its customers.

The chatbots significantly reduced response times and operational costs while maintaining high levels of customer satisfaction.

This project not only improved customer engagement but also enabled 24/7 customer interaction without the need for additional staffing, making it a key success in the client’s digital transformation journey.

Generative AI Academy for Leading B2B Insurer

Supported the development of a Generative AI Academy for a top B2B insurer, creating tailored training content that upskilled employees and enabled the realization of AI use cases.

Collaborated with a leading B2B insurance company to design and launch a Generative AI Academy to equip their workforce with the necessary skills to harness AI technologies.

I developed customized training materials and a comprehensive curriculum that addressed the specific needs and challenges of the insurance industry. The academy focused on practical applications, allowing employees to directly implement AI solutions in their workflows.

This initiative not only enhanced the company’s internal AI capabilities but also accelerated the adoption of AI across various business units, leading to the successful realization of key AI-driven use cases.

LLM-based Investment Summary Engine for Private Equity Firm

Developed an advanced LLM-based engine that automatically generated executive summaries for investment proposals, streamlining opportunity assessment for a leading private equity firm.

Partnered with a top private equity firm to build an LLM-based investment summary engine that transformed how they evaluated incoming investment proposals.

This AI-driven solution automatically generated concise, executive-level summaries, enabling the firm to quickly scan, prioritize, and assess opportunities.

My role included designing the AI architecture, customizing the LLM on industry-specific data, and integrating the engine into the firm’s workflow.

The implementation significantly improved the speed and efficiency of their investment decision-making process, giving them a competitive edge in identifying high-potential opportunities.

Education

2014 - 2017

Master's Degree in IT Management

FOM University of Applied Sciences for Economics and Management - Hannover, Germany

2006 - 2009

Bachelor's Degree in Marketing and Business Administration

Baden-Wuerttemberg Cooperative State University (DHBW) - Ravensburg, Germany

Certifications

AUGUST 2023 - PRESENT

AI Design Sprint Facilitator

33A

NOVEMBER 2020 - PRESENT

Founding 200 Member

Product School

JULY 2019 - PRESENT

Senior Data Scientist

Fraunhofer Society

APRIL 2019 - PRESENT

AI For Business Leaders Executive Program

Udacity

MARCH 2019 - PRESENT

Serverless Machine Learning with Tensorflow on Google Cloud Platform

Google Cloud | via Coursera

MARCH 2019 - PRESENT

Data Engineering, Big Data, and Machine Learning on GCP

Google Cloud | via Coursera

SEPTEMBER 2017 - PRESENT

Machine Learning

Stanford University | via Coursera

AUGUST 2017 - PRESENT

SQL Databases & SQL Server

Microsoft

Skills

Tools

R, KNIME, Microsoft Power BI, Tableau, Slack, Google Docs, Google Slides, Jira, Microsoft Outlook, Azure OpenAI Service

Paradigms

Agile Product Management, Scrum, Agile, Instructional Design

Platforms

Jupyter Notebook, Google Cloud Platform (GCP), Firebase, Azure

Other

Machine Learning, Product Management, Data Products, Data Product Manager, Communication, Artificial Intelligence (AI), Teamwork, Data Science, Innovation, Roadmaps, User Requirements, Product Roadmaps, Generative Artificial Intelligence (GenAI), Business Intelligence (BI), Business Models, Business Model Canvas, Product Growth, Leadership, Technical Writing, Technical Product Management, Documentation, User Stories, APIs, OpenAI, Python, SQL, Microsoft SQL Server, Microsoft Excel, Data Analysis, Data Communication, Minimum Viable Product (MVP), B2B, Product Canvas, Artificial Intelligence as a Service (AIaaS), Google Cloud Machine Learning, Lean Startups, Mentorship, Mentorship & Coaching, Software Design, IT Project Management, IT Product Management, Marketing, Marketing Mix, Business, Google Meet, Google Drive, Google Sheets, Product Vision, Product Strategy, Platforms, Lean, TensorFlow, User Flows, User Research, Google SEO, Sprint Planning, Feature Backlog Prioritization, Sprint Retrospectives, Curriculum Development, Online Course Design, Content, Artificial Neural Networks (ANN), Audience Targeting, Education, Training, Video Livestreaming, Product Innovation, Process Design, Workshops, Strategy, Artificial Intelligence Product Manager, Generative Pre-trained Transformers (GPT), ChatGPT, Retrieval-augmented Generation (RAG), AI Architecture, Computer Vision, Large Language Models (LLMs), AI Product Management, Chatbots, Curriculum Design, Google Cloud, Data Engineering, Big Data, Streaming Data, Serverless, Serverless Architecture, SQL Server 2012, SQL Server 2014, Octave, OpenAI GPT-4 API

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