Ziv Fishfedder
Verified Expert in Product Management
Product Manager
Austin, TX, United States
Toptal member since September 16, 2024
Ziv is a hands-on, experienced product leader with a software development background who enjoys being at the intersection of technology and business. As a product manager, he collaborates effectively with stakeholders and various teams, leads the strategy, discovery, research, and go-to-market plan, and manages roadmaps and backlogs. Ziv also supports implementation, monitors the success of test plans, and releases in quality and on time.
Project Highlights
Expertise
- API Integration
- Communication
- Product Management
- Product Roadmaps
- SaaS
- Stakeholder Management
- Strategy
- User Stories
Work Experience
Senior Product Manager
Vanilla
- Reduced client onboarding time from weeks to days by addressing customers' (financial advisors') pain points, including eliminating delays and complexities and automating data ingestion and visualization.
- Achieved a 60% reduction in the team size needed to create new business offerings after leading the creation of Documents Manager, a platform that enables the creation of document templates and workflows around legal and financial services.
- Leveraged AI to extract key insights from legal documents, saving advisors hours of time required to review documents manually.
Senior Product Manager
Feedvisor
- Led the company's strategic expansion from direct sales to large Amazon merchants only to offering self-service SaaS to SMBs.
- Oversaw multiple work streams around client signup, in-app journey, payments and billing, automated support, product analytics, and marketing integration.
- Increased client profitability by up to 80% while reducing manual work by collaborating with the engineering and data science team to apply ML models for real-time portfolio re-pricing and advertising optimization.
Product Manager
Forter
- Enhanced payment service providers' fraud prevention capabilities across large portfolios of merchants.
- Increased approved transactions by up to 2% while reducing false positives by enriching credit card issuer data with unique risk insights.
- Managed eCommerce platform plugins to enable Forter's services on major platforms like Shopify and Magento.
- Revamped the onboarding process of small merchants, creating a complete self-service experience.
Product Manager
NICE
- Led the robotic automation platform innovation, defining and communicating the roadmap based on client, competition, and market research, including analysis of emerging AI technologies.
- Created and presented the business case to management to invest in a chat interface that won a "Cool Feature" award.
- Initiated and led the go-to-market of Act One, a joint solution integrating automation and financial crimes investigation case management, resulting in four deals and a pipeline of about $3 million within a year.
Technology Consulting Manager
Accenture
- Led a team of four in designing an innovative Client Due Diligence platform for a top-tier bank's Global Compliance Operations group, transitioning into a Shared Services operating model; design fully adopted by senior management.
- Headed the compiling of client business expectations as well as their translation into high-level technical requirements of the aforementioned platform; completed the process in under 75% of the allocated time.
- Researched the technological market landscape to recommend a global investment bank on technological initiatives to position the client as a market leader; laid down framework initiating the client’s $70 million five-year technology roadmap.
- Revised the BI processing of data analytics for management dashboards tracking daily operational and high-level strategic KPIs; enhanced data insights utilization and visualization in 80% of existing reports.
Project History
Vanilla Document Builder
https://www.justvanilla.com/create-estate-planning-documentsLed Vanilla's 1st B2B2C offering from ideation to production, reducing client onboarding time from weeks to days and optimizing wealth management activities.
As the product leader, I defined the offering's strategy and go-to-market plan, led user research, collaborated with engineering, design, content, legal, marketing, and sales teams, and managed multiple backlogs.
Feedvisor's SMB Self-service Offering
https://feedvisor.com/essentials/Drove Feedvisor's strategic expansion from direct sales to large Amazon merchants only to offering self-service SaaS to SMBs, the "essentials" group.
NICE's Employee Virtual Assistant (NEVA)
https://www.nice.com/products/neva-attended-automationSteered the design and implementation of a chatbot that plugged into automated processes and reduced process restarts by 90%.
I researched many NLP-based chatbot frameworks, created designs, and supported their implementation on Amazon Lex. NEVA won a "Cool Feature" award.
Education
Master of Business Administration (MBA) in Finance
Baruch College Zicklin School of Business - New York, NY, USA
Bachelor's Degree in Mathematics and Computer Science
Bar-Ilan University - Ramat Gan, Israel
Skills
Tools
Slack, Jira, Figma, Balsamiq Mockups, Trello, Asana, Confluence
Paradigms
Agile Project Management, E2E Testing, Agile, B2B2C, Agile Product Management
Platforms
Mixpanel
Other
Product Management, UX Wireframes, Communication, Stakeholder Management, Offshore Team Management, SaaS, B2B, Feature Backlog Prioritization, Sprint Planning, Technical Product Management, New Product Rollout, Release Management, Analytics, Roadmaps, Startups, Software as a Service (SaaS), User Engagement, User Journeys, SaaS Product Management, Product Strategy, Wireframing, Minimum Viable Product (MVP), Requirements, Web & Mobile Applications, Backlog Grooming, Backlog Management, Feature Prioritization, Project Timelines, A/B Testing, QA Testing, Quality Assurance (QA), Business Requirements, User Acceptance Testing (UAT), Conflict Resolution, Pitch Decks, Market Research, Proof of Concept (POC), Product Owner, Product Operations, Go-to-market Strategy, Project Management, Business Analysis, User Research, Discovery Workshops, Competition Research, UX Design, Strategy, Product Roadmaps, User Stories, API Integration, Product-led Growth (PLG), Product Analytics, Technology Trends, Go-to-market Plans, APIs, User Onboarding, Fraud Prevention, Product Marketing, Product Growth, Web Applications, Automation, User Self-service, Fintech, User Experience (UX), Ideation, Machine Learning, Data Mapping, Consulting, Generative Artificial Intelligence (GenAI), Vendor Selection, Cost Estimation, Pricing, Subscription Pricing, Pricing Strategy, Request for Proposal (RFP), Software Development, System Design, SQL, Statistics, Investments, Pendo, Salesforce, Chatbots, Stripe, Payment Networks, Card Payments, eCommerce, Artificial Intelligence Product Manager, Artificial Intelligence (AI), AI Product Management, Intercom, Wealth Management, Financial Transactions, Payment APIs, Leadership, Management, IT Consulting, Process Flows, SWOT Analysis, Presentations, Due Diligence
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