Fahad Munawar Khan

An award-winner at Dreamforce.

While working with Magnet 360’s team, a contractor portal was developed; this helped the contractors to avoid truck rolls. They were able to fix general issues regarding thermostats remotely from their office using the developed portal. It also enabled contractors to manage their customers, employees, and their finances. Customers were able to grant/revoke access to their devices for the contractors and they would provide remote troubleshooting.

Zuora was integrated with Salesforce to manage invoices and payments.

Ecolab offers water, hygiene, and energy technologies and services that provide and protect clear water, safe food, abundant energy, and healthy environments.

Built a system that helped estimate and implement sanitation measures and manage their accounts while working with Magnet360’s team.

Core Sash Windows is a London-based company that specializes in doors and windows installation.

I developed a Salesforce CRM solution to posses the following functionalities:
- Rank the customer's loyalty Using NPS Graphs.
- Conduct feedback surveys (using twilio SMS) to ensure the quality of work.
- Let the manager see survey locations that needed to be executed for a particular day using Google maps.
- A smart algorithm that would group the surveys based on the location to avoid extra fuel cost for redundant truck rolls.

A Salesforce application that automates:
- All bail-related affairs.
- Keeps track of the attorneys, their availability, and manage charges.
- Lets admin import new arrests on daily basis.
- Offers client payment plans using overlapped model.
- A single payment plan in case of multiple arrests.
- An on-board secure mechanism to get information from the clients using the public community and let admin review and approve the information.
- Email tracking to maintain the loyal leads.

Maverick is a telecom company that provides broadband internet services in the UK.

This Salesforce application helps them achieve following goals:
- Generate and process new leads.
- A call center to help telesales agents have easy access to a custom lead console as they speak with customers.
- A lead console which retrieves leads one-by-one honoring a specific algorithm.
- Assigning them a slot from pool of available time slots (managed by admin) after they contact customer for a survey.
- An Android app to help field agents with customer information gathering, leads generation and track their desired packages.
- Charge customers automatically after every billing cycle using a STRIPE payment gateway.

An attachment contains the auto-generated bill to be emailed to the customer after every billing cycle.

Developed a website using Site.com to provide a better view and full integration with their existing SFDC CRM.

Developed a complex flow trigger using Salesforce flows that contained more than 500 elements.

Developed an Apex app to import 300+ sObjects using an XML file generated by a legacy system. I used a Metadata API to accomplish that task of handling such a large amount of objects within a minute.

Designed an animated lever using a SOFA framework as part of the Telesurgical Health Care Project at the National University of Sciences and Technology (NUST) Islamabad, Pakistan.

Developed and programmed a robot arm to work with both a VR robot as well as being able to be voice-commanded using C++ at the Smart Lab, National University of Sciences and Technology (NUST) Islamabad, Pakistan.

An Android remote wheelchair automation.

This is a hardware automated prototype that was designed for the handicapped to enable them to operate their traditional wheelchair using their mobile phone over Bluetooth connectivity at Smart Lab, National University of Sciences and Technology (NUST) Islamabad, Pakistan.

Designed and developed a system for automating electrical appliances using mobile devices connected via WiFi with Arduino Uno.