Salesforce and Pardot Consultant2019 - 2019Analysts Hub
Technologies: Pardot, Sales Cloud, Service Cloud
- Handled multiple BU Pardot implementations.
- Developed and customized Sales Cloud-based projects.
- Managed marketing data from various sources and built customer journeys.
- Created the entire marketing analytics framework with Datorama.
- Implemented the QuickBooks integration with Salesforce.
Salesforce Architect and Analytics Cloud Consultant2019 - 2019BMW
Technologies: Einstein Analytics Cloud, Jenkins, Salesforce DX, Python
- Developed and planned a continuous delivery strategy for a Salesforce Analytics Cloud project.
- Supported the creation of complex Einstein Analytics dashboards and reports.
- Extended the existing dataflows with derived measures and dimensions for extending current data sources.
- Used third-party tools to build dashboards like Power BI and Google Data Studio.
Senior Salesforce Consultant and Developer2017 - 2019KWS
Technologies: Salesforce Lightning Components, Sales, Service, Community Clouds, APEX, Data Migration, REST and SOAP Interfaces
- Served as a senior consultant and leading developer with a global (30+ countries) Salesforce roll out.
- Handled the data migration from several SAP CRM and an in-house developed CRM system.
- Developed a custom interface with accounting and eCommerce third-party solutions.
- Implemented Salesforce Marketing Cloud with several BU solutions splinted worldwide by a region.
- Implemented third-party analytics source providers like Google Analytics and DMP.
- Developed Web and Lighting components to extend the Sales and Service cloud functionality.
- Implemented B2B Salesforce Commerce Cloud for multiple markets.
Salesforce Consultant2016 - 2016Accenture and DKMS
Technologies: Nonprofit Success Pack, Sales, Marketing Cloud
- Implemented a Salesforce nonprofit success pack for a worldwide charity organization.
Salesforce Lighting Developer2015 - 2015Philip Morris International
- Developed custom Lightning components for the Salesforce Community and implemented them on a partner engagement platform.
- Built Batch and APEX triggers to support the marketing process between Sales and Community clouds.
- Created the technical design of a global template based on the Salesforce Community Cloud for global rollout.
- Developed custom REST interfaces with Dell Boomi and Standard APEX capabilities.
Salesforce Business Analysts2014 - 2014Qiagen
Technologies: Salesforce, Sales Cloud, Service Cloud
- Merged two Salesforce instances after medical startup acquisition by Qiagen.
- Wrote functional design documents based on the fits and gaps between a Salesforce setup and customizations.
- Conducted discovery workshops for business process descriptions and comparisons in both companies.
Busines Analysts2013 - 2013Escada
Technologies: Sales Cloud, Work.com
- Implemented a Work.com sales performance management solution from Salesforce.
- Defined and set KPI for main sales and service processes based on best practices in the fashion industry.
- Created report and dashboard structures with the data sources based on end-user responsibilities and hierarchy levels.