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Svend White, Quality Assurance Developer in Chicago, IL, United States
Svend White

Quality Assurance Developer in Chicago, IL, United States

Member since May 9, 2020
Svend is a well-rounded QA automation engineer with nearly two decades of software experience. He has strong experience in various kinds of testing, often on the .NET stack, and has set up testing frameworks from scratch and integrated them into new CI/CD pipelines. He is passionate about championing quality, improving processes, and liaising between diverse stakeholder groups in complex modern organizations.
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Portfolio

Experience

Location

Chicago, IL, United States

Availability

Part-time

Preferred Environment

Pipelines, Agile, API Testing, SQL, Selenium, .NET, C#, Cypress

The most amazing...

...thing I've done is convert a government self-service website for healthcare statistics from many brittle, hard-coded reports to easily reusable functions.

Employment

  • QA Lead

    2020 - 2020
    A Leading Company in the Mortgage Lending Space
    • Set up a test automation framework in Java for both API and web testing.
    • Designed, coded, and maintained BDD tests for key scenarios.
    • Conducted ongoing web accessibility or Section 508 testing.
    • Set up cross-browser and multi-device testing with BrowserStack.
    Technologies: IntelliJ, Cucumber, Behavior-driven Development (BDD), API Testing, Cross-browser Testing, Section 508 Compliance, Web Accessibility, Test Automation Frameworks, Java, Selenium

  • QA Lead (Contract)

    2019 - 2020
    Federal Home Loan Bank of Chicago
    • Created a custom framework in C# for unit, integration, and sanity testing for a collection of 20+ daily batch processes. I also set up a CI/CD pipeline for them.
    • Built a custom framework in C# for unit, integration, and sanity testing for two web services that link a trading system to an e-banking application and set up a CI/CD pipeline for them.
    • Developed a custom framework in C# for unit, integration, functional (Selenium), and sanity testing for an ASP.NET web app and set up a CI/CD pipeline for it.
    • Performed extensive analysis and code reviews of 20+ mostly undocumented and orphaned legacy apps to determine their role and status. Documented them and determined which no longer needed to be supported by the team.
    Technologies: Subversion (SVN), Octopus Deploy, TeamCity, NUnit, Selenium, Control-M, C#

  • Senior Test Automation Engineer

    2018 - 2019
    CSG International
    • Acted as a QA on a product team that was developing a set of core APIs. Worked closely with developers on all phases of agile SDLC, including testing, story planning, and estimation.
    • Expanded our integration test suite in C# and SpecFlow on an ongoing basis.
    • Created a custom WPF application to automate some labor-intensive testing activities, which involved parsing JSON and integrating various APIs for notifications (e.g., Teams, HipChat).
    • Created load tests in JMeter for our team's APIs, which were to be used by the whole organization.
    • Performed extensive manual API testing using Postman, testing features before the UI was available.
    Technologies: Amazon Web Services (AWS), Windows Presentation Foundation (WPF), Bitbucket, Git, Jira, Kibana, Elasticsearch, Postman, SpecFlow, C#, Visual Studio

  • Test Automation Engineer (Contract)

    2017 - 2017
    University of Chicago Center for Research in Security Prices (CRSP)
    • Designed and developed the core of an abstraction library in C#, which encapsulated complex business logic for integration tests of stock operations.
    • Expanded test coverage using my framework, reducing time to create new tests.
    • Refactored existing tests with the framework, making them easier to maintain.
    Technologies: Confluence, Jira, Bitbucket, TeamCity, C#

  • Senior Testing Engineer

    2014 - 2017
    Amdocs
    • Developed and maintained automated sanity tests using UFT/QTP and Selenium for web and desktop apps.
    • Performed custom app development in .NET in C# using MVC and WPF. Was a contributor on the team that developed the Ginger open-source automation framework.
    • Worked closely with several offshore teams on defect triage and resolution.
    • Authored two patents related to automated software testing.
    • Performed mobile testing (Android) of native apps using Appium and C#.
    Technologies: Selenium, Appium, C#, Model View Controller (MVC), ASP.NET, Windows Presentation Foundation (WPF), UFT, QTP, HP Quality Center (QC)

  • Data Analyst (Contract)

    2013 - 2015
    Amdocs
    • Maintained reference data (e.g., price plans, offers) in a cell phone billing system, monitoring the system.
    • Managed data validation test suite to ensure data integrity after daily updates.
    • Performed regular data migrations using Oracle SQL*Loader on Unix.
    • Tracked change requests and support tickets in BMC Remedy and HP Quality Center.
    • Automated some of the manual office processes with VBA.
    Technologies: Unix, HP Quality Center (QC), BMC Remedy, Oracle, Redgate SQL Toolbelt, Microsoft Access, Visual Basic for Applications (VBA), Microsoft Excel, Toad

  • Senior Business Systems Analyst (Contract)

    2011 - 2012
    Koch Business Solutions
    • Maintained back-office accounting systems, specifically BlackLine and GERS.
    • Troubleshot server issues, like WebSphere, IIS, and Tomcat, for apps maintained by our team.
    • Tracked and assigned trouble tickets inside BMC Remedy ITSM.
    • Liaised with ITIL change review board for change management.
    • Performed some custom app development in Visual Studio and Access.
    Technologies: ITIL, Expense Management, Apache Tomcat, IIS, WebSphere

  • Senior QA Analyst

    2011 - 2011
    Agio Technology
    • Performed QA testing on enhancements to the fund the accounting system used by a major hedge fund.
    • Worked closely with hedge fund developers to test enhancements to the system and did complex queries of large datasets.
    • Created, maintained, and ran test plans in HP Quality Center.
    Technologies: HP Quality Center (QC), Redgate, Microsoft SQL Server

  • Data Quality Analyst

    2009 - 2011
    Oklahoma State Department of Health
    • Maintained and expanded web-based data query system for healthcare statistics, OK2Share.
    • Reduced development time by refactoring SAS 9.1 Macro reports into reusable SAS functions.
    • Liaised with internal clients on the development of new modules on Ok2share.
    • Geocoded healthcare data and produced maps with ESRI ArcGIS.
    Technologies: ArcGIS, Esri, SAS

Experience

  • Ginger by Amdocs

    An open-source automation framework which can test a wide variety of types of applications, from browser-based applications and desktop applications to APIs or mainframes.
    When I was at Amdocs, I was a member of the team that developed the alpha version. I mostly worked on its Selenium wrapper and related web testing functionality.

Skills

  • Languages

    C#.NET, SQL, SAS, Visual Basic for Applications (VBA), Visual Basic 6 (VB6), JavaScript, C#, Java

  • Other

    QA Automation, Test Cases, Test Planning, Frameworks, Behavior-driven Design, Software QA, Manual QA, Quality Assurance (QA), Root Cause Analysis, QA Test Plan Management, Integration Testing, System Integration Testing (SIT), UI Testing, APIs, Writing & Editing, Test Design, Test Automation Frameworks, HP UFT, Octopus Deploy, Automated UI Testing, Manual Software Testing, QA Testing, Trading, Performance Testing, Mobile App Testing, API Testing, Pipelines, UFT, Cross-browser Testing, IIS, Expense Management, Web Accessibility, Section 508 Compliance

  • Frameworks

    Selenium, SpecFlow, Windows Presentation Foundation (WPF), Windows PowerShell, Appium, ASP.NET, Cypress, .NET, NUnit

  • Libraries/APIs

    Selenium WebDriver, ArcGIS

  • Tools

    Postman, TestRail, Apache JMeter, TeamCity, HP QuickTest Professional (QTP), Docker Compose, QTP, Control-M, Subversion (SVN), Visual Studio, Kibana, Jira, Git, Bitbucket, Confluence, HP Quality Center (QC), Toad, Microsoft Excel, Microsoft Access, BMC Remedy, Apache Tomcat, Redgate, Esri, Cucumber, IntelliJ, Maven

  • Paradigms

    Agile, Behavior-driven Development (BDD), Object-oriented Programming (OOP), Automated Testing, Manual Testing, REST, Unit Testing, Test Automation, Continuous Integration (CI), Model View Controller (MVC), ITIL

  • Platforms

    Unix, Linux, Docker, Oracle, WebSphere, Amazon Web Services (AWS)

  • Industry Expertise

    Banking & Finance, Trading Systems

  • Storage

    Amazon S3 (AWS S3), Elasticsearch, Redgate SQL Toolbelt, Microsoft SQL Server

Education

  • Master's Degree in Religious Studies
    2006 - 2008
    University of Georgia - Athens, GA
  • Bachelor's Degree in French
    1990 - 1994
    Goucher College - Baltimore, MD

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