Dhiraj Kumar
Verified Expert in Sales
Sales Expert
New Delhi, Delhi, India
Toptal member since February 18, 2025
Dhiraj is an accomplished professional with eight years of experience in sales management, business development, and channel partner management for the banking sector. He leads high-performing teams, implements innovative sales strategies, and drives growth through strategic partnerships. Known for his results-driven approach, Dhiraj plays a key role in shaping organizational success by consistently exceeding targets and delivering strong performance in a dynamic market.
Expertise
- Banking & Finance
- Business Development
- Credit Cards
- Customer Relationship Management (CRM)
- Sales
- Strategic Planning
- Team Leadership
- Telesales
Work Experience
Strategic Sales Manager
Bharuwa Solutions
- Managed the entire lifecycle of launched products, continuously analyzing performance metrics, user feedback, and market trends to identify enhancement opportunities.
- Devised and executed strategies to scale the program efficiently and sustainably, collaborating with partners to leverage strengths and explore new growth avenues.
- Drove the conceptualization, planning, and execution of new initiatives to enhance the program's reach, impact, and profitability.
- Fostered strong relationships with partners, ensuring alignment of objectives and mutual success through joint marketing efforts, promotions, and mutually beneficial strategies.
- Collaborated closely with multidisciplinary teams, including Marketing, Operations, and Finance, to align program strategies and ensure cohesive execution.
- Monitored, analyzed, and reported on key performance indicators, utilizing data-driven insights to refine strategies and make informed decisions.
Area Sales Manager
Indusind bank Ltd
- Orchestrated and supervised a dynamic team of five sales managers and 40 asset managers spanning 400+ branches across Punjab, Jammu, and Kashmir. Managed two corporate DSA for sourcing across the zone.
- Spearheaded cross-selling initiatives, strategically promoting various banking products, including savings accounts and insurances, to optimize customer engagement and enhance revenue streams.
- Attained the prestigious rank of No. 1 Area Sales Manager nationwide in BSC for the fiscal year 2022-23, showcasing outstanding performance and surpassing YTD targets by an impressive 154%.
Sales Manager
HDFC Bank
- Led a dynamic team of 15 professionals overseeing operations across 25 branches, fostering a collaborative environment and ensuring the team's unified focus on organizational goals.
- Executed and spearheaded cross-selling initiatives, promoting a range of banking products, including savings accounts, PLCC, ME, CASA, and insurance, resulting in enhanced revenue streams and increased customer engagement.
- Managed and expanded business operations across the designated region, ensuring the efficient and seamless functioning of 25 branches while strategically positioning the business cards segment for growth.
Relationship Manager
ICICI Bank
- Managed end-to-end channel partner relationships, collaborating with six partners, including three corporate direct selling agents (DSAs), to drive sales initiatives and ensure seamless integration of business processes.
- Pioneered the development of new ideas and innovations to enhance sales scalability, ensuring the continuous improvement of service quality, particularly toward defaulting customers.
- Achieved the prestigious first rank as a sales manager nationwide, showcasing outstanding performance and surpassing YTD targets by 167%.
- Qualified for multiple zonal and national level events, showcasing expertise and contributing significantly to the bank's success on a broader scale.
- Led a team of 25 professionals, overseeing operations across 46 branches and fostering a collaborative and high-performance work culture.
Education
Master's Degree in Banking
Manipal Academy of Higher Education - Bangalore, Karnataka, India
Bachelor's Degree in Mechanical Engineering
Annamalai University - Chennai, Tamil Nadu, India
Skills
Other
Banking & Finance, Credit Cards, Team Leadership, Sales, Business Development, Telesales, Strategic Planning, Microsoft Excel, Engineering, Customer Relationship Management (CRM), Mechanical Engineering, Product Management
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