Andres is available for hire
Hire AndresAndres Jordan
Verified Expert in Design
UX/UI Designer
Cochabamba, Cochabamba Department, Bolivia
Toptal member since March 1, 2021
Bio
Andres is a senior product designer with 10 years of experience specializing in AI-driven design, user experience, usability, and advanced design systems. At Atom, a premier conversational AI agent platform in LATAM, he shapes core product experiences. By integrating advanced AI workflows into the design lifecycle, he automates prototyping and optimizes developer handoffs. Having worked with Salesforce and Slack, Andres excels at turning complex AI technologies into intuitive user experiences.
Experience
- User Experience (UX) - 9 years
- Prototyping - 9 years
- UX Design - 9 years
- UI Design - 8 years
- User Interface (UI) - 8 years
- Product Design - 7 years
- Figma - 7 years
- Artificial Intelligence (AI) - 6 years
Portfolio
Slack Prototype Demo
PrototypingUI PrototypingUX PrototypingFigmaB2B
Redesigning the Salesforce Pathfinder Program Dashboard
RedesignUser Interface (UI)User Experience (UX)Salesforce Lightning Design System (SLDS)FigmaSaaS+ 5 more
Kill-Switch Mobile App
Adobe Experience Design (XD)User Interface (UI)User Experience (UX)ResearchValidationUser Validation+ 50 more
V2MOM AI Research
SalesforceSalesforce Lightning Design System (SLDS)UX ResearchResearchAI ResearchArtificial Intelligence (AI)+ 12 more
Work Experience
UX Designer
2025 - 2025
Planet DDS
- Designed and prototyped Planet DDS Pay, a white-label payment platform, building the first functional prototype using Vercel’s v0 and defining the structure for multi-brand scalability.
- Built the first functional prototype using Vercel’s v0, accelerating executive alignment and enabling engineering to move forward with confidence.
- Designed the UI for AI Insights, focused on aggregating data from multiple partners to provide dental support organizations (DSOs) with actionable, cross-platform metrics.
Technologies: Figma, Vercel, Miro, Aha!, FigJam, Jira, User Interviews, Client Interviews, Design Workshops, Legacy Software
Principal Product Designer
2021 - 2024
Clicket Plus
- Led the transformation of Clicket into a SaaS B2B platform, automating 90% of operational tasks and enabling event organizers to manage events independently.
- Optimized the B2C checkout process, achieving an 80% conversion rate and facilitating $1 million in ticket sales within six hours for a single event.
- Received the eCommerce Award 2024 (entertainment and media category).
- Enhanced user experiences and operational efficiency, driving the platform’s dual focus on B2B and B2C success.
- Directed the strategic product direction, vision, and innovation to ensure Clicket’s sustained leadership as Bolivia’s top ticketing portal.
Technologies: Figma, App Design, iOS UX Design, Web Development, Webflow, SaaS, Product Design, B2B, Business to Business (B2B), Adobe CC, Product Ownership, Design Systems, Dashboard Design, Artificial Intelligence (AI), User Journey Maps, Journey Mapping, UX Research, Customer Journey, Buyer Personas, UX Wireframes, Commerce, CRM Design, Mobile UI, UX Audits, UX Strategy, A/B Testing, Responsive Design, Color Theory, Typography, B2C, Jira, Figma Component Library, AI Design, Mobile UX, Consumer-facing Product Design, iOS App Design, User Interviews, Client Interviews, Design Workshops, Branding
Senior UX/UI Designer
2021 - 2023
Salesforce
- Led UX research for Einstein AI at Salesforce, exploring how generative AI could streamline strategic planning workflows like V2MOM. Interviewed cross-functional teams to identify opportunities for AI-driven productivity, clarity, and alignment.
- Completed the Salesforce Pathfinder program's dashboard design, generating low-fidelity wireframes, then creating the high-fidelity prototype using Salesforce Lightning Design System components.
- Oversaw the keynote demos' design for the Salesforce Connections event, episodes 9-11: Own Your Experience, Scale Efficiency, and Win Customer Love.
- Designed the marketing demos for Salesforce and Slack to present new features to customers, including Samsung, Shoe Carnival, Petco, and Orvis.
Technologies: Figma, Prototyping, Salesforce, SaaS, Product Design, B2B, Business to Business (B2B), Dashboard Design, Artificial Intelligence (AI), User Journey Maps, Journey Mapping, UX Research, Customer Journey, Buyer Personas, UX Wireframes, Commerce, CRM Design, UX Strategy, A/B Testing, Responsive Design, Color Theory, B2C, Figma Component Library, AI Design, Consumer-facing Product Design, User Interviews, Client Interviews
Prototype Designer
2022 - 2022
Slack Technologies
- Designed and delivered high-fidelity prototypes and demos for product launches and feature presentations, supporting key client engagements, including Samsung.
- Spearheaded the design of proposals and innovative features that enhanced user experience and met the unique needs of Slack’s largest clients.
- Collaborated with cross-functional teams to create seamless workflows and align design solutions with strategic objectives.
- Contributed to the success of high-profile client engagements by crafting user-focused prototypes that demonstrated Slack’s product capabilities effectively.
Technologies: Figma, B2B, Business to Business (B2B), Color Theory, B2C, Figma Component Library, Consumer-facing Product Design
Senior UX/UI Designer
2021 - 2022
BrightPlan
- Led the design and implementation of new features, including the migration and creation of a comprehensive design system for BrightPlan.
- Collaborated with the development team to rigorously test and enhance features, optimizing the overall user experience.
- Fostered seamless collaboration between design and development teams, driving improvements in the user journey and elevating BrightPlan's design capabilities.
Technologies: Figma, Sketch, Confluence, Jira, Design Systems, Product Design, B2B, Adobe CC, Dashboard Design, Journey Mapping, UX Research, Customer Journey, Buyer Personas, UX Wireframes, Mobile UI, UX Strategy, A/B Testing, Responsive Design, Color Theory, Typography, B2C, Figma Component Library, Mobile UX, Consumer-facing Product Design, User Interviews, Client Interviews, Design Workshops
Senior UX/UI Designer
2019 - 2021
Freelance
- Designed, re-designed, and enhanced the user experience, user interfaces, and usability of digital products for Bolivia's most valuable startups, including DeltaX and Ultra.
- Delivered impactful UI/UX designs tailored to diverse industries, including eCommerce, ticketing, telecommunications, insurtech, and edtech.
- Improved product usability and accessibility, ensuring user-centric solutions that drove client satisfaction and business growth.
Technologies: Figma, Adobe Experience Design (XD), Zeplin, App Design, iOS UX Design, Web Development, WordPress Design, Product Design, Business to Business (B2B), Adobe CC, Product Ownership, Design Systems, Dashboard Design, Artificial Intelligence (AI), User Journey Maps, Journey Mapping, UX Research, Customer Journey, Buyer Personas, UX Wireframes, Commerce, CRM Design, Mobile UI, UX Audits, UX Strategy, A/B Testing, Responsive Design, Color Theory, Typography, B2C, Jira, Figma Component Library, AI Design, Mobile UX, Consumer-facing Product Design, iOS App Design, User Interviews, Client Interviews, Design Workshops, Branding
Head of UX
2020 - 2020
AGETIC
- Led the creation, design, development, quality, UX, and CX of digital products for the Electronic Government Agency and Council of Information Technologies and Communication.
- Led the UX and development team to build the official COVID-19 mobile application for the government of Bolivia, and coordinated all actions with the people of the World Health Organization (WHO).
- Built and led the UX design team to simplify the registration process and fix usability issues in the mobile application for Digital Citizenship Bolivia.
Technologies: Design Sprints, Figma, Prototyping, Usability, User Experience (UX), User Interface (UI), User Journeys, Miro, Visual Design, App Design, iOS UX Design, Product Design, Adobe CC, Product Ownership, Design Systems, Dashboard Design, User Journey Maps, Journey Mapping, UX Research, Customer Journey, Buyer Personas, UX Wireframes, Mobile UI, UX Strategy, A/B Testing, Responsive Design, Color Theory, Typography, B2C, Figma Component Library, Mobile UX, Consumer-facing Product Design, iOS App Design, User Interviews, Client Interviews, Design Workshops, Branding
Head of UX | Product Owner
2019 - 2020
Kill-Switch ApS
- Applied design thinking, Lean UX, and design sprints to design the IT security product and user interfaces to provide the best user experience to customers.
- Facilitated eight design sprints to solve problems, involving the UX team, the development team, marketing, and business owners.
- Defined stories and prioritized the team backlog to streamline the execution of product priorities.
Technologies: Design Sprints, Usability Testing, Adobe Experience Design (XD), Prototyping, Product Design, Usability, User Experience (UX), User Interface (UI), User Journeys, Visual Design, Zeplin, App Design, iOS UX Design, Web Development, Business to Business (B2B), Adobe CC, Product Ownership, Design Systems, Dashboard Design, User Journey Maps, Journey Mapping, UX Research, Customer Journey, Buyer Personas, UX Wireframes, Mobile UI, UX Strategy, A/B Testing, Responsive Design, Color Theory, Typography, Jira, Mobile UX, Consumer-facing Product Design, iOS App Design, User Interviews, Client Interviews, Design Workshops, Branding
UX Designer
2017 - 2019
Viva
- Led the creation of the best possible UX by measuring ease of use and optimizing digital platforms for clients through usability testing and low and high-fidelity prototype designs.
- Conducted design sprints to create new digital products, starting with Viva APP, the easiest and fastest way to control and manage a Viva telecommunications line without leaving home.
- Designed and built a feature that generated over $3.7 million in revenue in the first month, based on machine learning about Bolivian users' internet browsing and consumption patterns.
- Led design sprints to design an entire fintech product and the front end of the mobile applications. The product was a digital wallet that got integrated with two banks in Bolivia.
Technologies: User Research, Design Sprints, Usability Testing, Adobe Experience Design (XD), Prototyping, Usability, User Experience (UX), User Interface (UI), Visual Design, App Design, iOS UX Design, Web Development, Product Design, Adobe CC, User Journey Maps, Journey Mapping, UX Research, Customer Journey, Buyer Personas, UX Wireframes, Commerce, Mobile UI, UX Audits, UX Strategy, A/B Testing, Responsive Design, Color Theory, Typography, B2C, Jira, AI Design, Mobile UX, Consumer-facing Product Design, iOS App Design, Client Interviews, Design Workshops
UX Designer | Front-end Developer
2016 - 2017
Jalasoft
- Designed the user experience from scratch while taking into account the business model and adapting the digital product to the client's reality.
- Ran the first design sprint in developing a software product which included involving the design team, the development team, and the end users.
- Served as the design sprint master to build an internal tool to obtain important information from different platforms; the tool achieved amazing results and obtained positive feedback from the end users.
Technologies: Design Sprints, Adobe Experience Design (XD), Zeplin, Prototyping, Product Design, Web Design, Data Visualization, MVP Design, User Journeys, High-fidelity Mockups, Visual Design, Web Development, Business to Business (B2B), Adobe CC, Design Systems, Dashboard Design, User Journey Maps, Journey Mapping, UX Research, Customer Journey, Buyer Personas, UX Wireframes, Commerce, UX Strategy, Responsive Design, Color Theory, Typography, B2C, Jira, Client Interviews, Design Workshops
Usability Researcher | Software Developer
2015 - 2016
Jala Foundation
- Conducted usability testing, heuristic evaluation, and user research, and designed the UX and UI.
- Developed and implemented reactive graphic charts using NVD3.js in a dashboard module.
- Researched, developed, and integrated transactional email APIs in the automation and application side using SendGrid.
Technologies: Usability, Heuristic Evaluation, Usability Testing, User Experience (UX), Data Visualization, User Interface (UI), User Journeys, Rapid Prototyping, High-fidelity Mockups, Product Design, Visual Design, Web Development, Business to Business (B2B), Adobe CC, Dashboard Design, User Journey Maps, Journey Mapping, UX Research, Customer Journey, Buyer Personas, UX Wireframes, Commerce, Mobile UI, UX Strategy, Responsive Design, Color Theory, Typography, B2C, Jira, Client Interviews, Design Workshops
Education
2016 - 2016
Postgraduate Course in Mobile Applications
Bolivian Catholic University - Cochabamba, Bolivia
2011 - 2016
Bachelor's Degree in Science in Systems Engineering
Bolivian Catholic University - Cochabamba, Bolivia
Certifications
JUNE 2020 - PRESENT
Design Sprint Master
AJ&Smart
Skills
Tools
Adobe Experience Design (XD), Zeplin, Jira, Figma Component Library, Adobe Illustrator, Miro, Sketch, Adobe CC, Adobe Photoshop, Confluence, Salesforce Lightning Design System (SLDS), Aha!, FigJam
Languages
HTML5, CSS3, JavaScript
Platforms
Figma, iOS, Android, Mobile, Firebase, Webflow, Salesforce, Vercel
Industry Expertise
Advertising, Healthcare, Retail & Wholesale, Security
Other
Usability Testing, User Experience (UX), User Interface (UI), User Research, Design Sprints, Usability, Heuristic Evaluation, Scrum, User Interviews, Mobile Apps, Prototyping, Front-end, Wireframing, Research, User Validation, eCommerce, User Flows, eCommerce UI, eCommerce Design, UI Design, UX Design, Product Design, Mobile App Design, B2C, B2B, Mobile Design, Shopping, Landing Pages, Landing Page Design, Responsive Web Design (RWD), Web Design, Web App Design, Agile, Leadership, User Testing, Web UI, Web UX, Web UI Design, Data Visualization, UI Components, Touchscreens, Google Material Design, Web App UI, Digital Kiosks, High-fidelity Mockups, MVP Design, User Journeys, User Journey Maps, Rapid Prototyping, Web App UX, Responsive Web Apps, Fintech, Journey Mapping, Design Systems, SaaS, SaaS Design, Enterprise SaaS, Artificial Intelligence (AI), UX Research, App Design, iOS UX Design, Web Development, Business to Business (B2B), Product Ownership, Dashboard Design, Customer Journey, Buyer Personas, UX Wireframes, Commerce, Mobile UI, A/B Testing, Responsive Design, Color Theory, Typography, AI Design, Mobile UX, Consumer-facing Product Design, iOS App Design, Client Interviews, Design Workshops, Branding, Design Thinking, Angular, Information Architecture (IA), Design Validation, Validation, Mockups, E-government, Startups, Online Ticketing, Public Health, UI Branding, IT Security, Network Security, Visual Design, CRM Design, UX Audits, UX Strategy, Legacy Software, Hardware, B2B2C, System Design, UI Prototyping, UX Prototyping, Redesign, AI Research, WordPress Design
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