
Charlotte Miller
Verified Expert in Design
Designer
Winsford, United Kingdom
Toptal member since April 15, 2021
Charlotte is a user interface designer with a decade of design experience and an exciting array of well-known clients. These include Kwik Fit, STS Tyres, Extra Services, Virgin Media, Disney Pixar, Nissan, Vauxhall, Clinique, and Visit Yorkshire. User research is key to Charlotte's process for creating functional and easy-to-use designs. She delivers designs that delight by combining a fundamental understanding of users, tailoring experiences for those users, and making great visuals.
Portfolio
Work Experience
Founder and Freelance UI Designer
Self-employed
- Delivered design projects for private clients, including local British manufacturers, eCommerce websites with multimillion-pound turnover, and agencies across London and the UK.
- Designed the UI/UX for a million-pound turnover tourism and travel website.
- Collaborated with a range of clients, focusing on mobile-first design, wireframes, interactive prototypes, responsive web design, and digital branding.
- Created interactive prototypes for responsive websites.
- Designed landing pages and web pages for many brands.
- Communicated effectively with clients during in-person and remote video meetings.
- Exemplified excellence in creative digital design, leadership, oral and written communication, adaptability, and great attention to detail.
UI Designer to revamp our Institutional Website
Distribution Publications, Inc.
- Received the following review: "30% increase in sales of one of our main products (we believe sales were driven primarily by the new website as we don't advertise)." Nora Devine, Vice President at Distribution Publications, Inc.
- Completed the overhaul of the design, and a new design system was created.
- Performed the redesign that positively impacted the whole business and made it much easier for customers to trust and find the information they needed.
- Received the following review: "250% increase in using our web contact form, the new website has increased customer communications." Nora Devine, Vice President at Distribution Publications, Inc.
UI Designer
Distribution Publications, Inc.
- Designed a logical UI that was easy to navigate and locate when needed.
- Created a robust UI component library to complete 47 Screens for site design specifications.
- Developed a fully responsive redesign that seamlessly works across all devices. Worked hard so that all content, including tables and long content pages, offered the same experience to every user, no matter their device.
- Researched to create a straightforward search and quickly helped users filter results so they could find what they needed.
Graphic Designer
Jehovah's Witnesses (Volunteer)
- Played a key role in designing The Welcome Centre that's been visited by 13,000+ people. We designed the space to inform, educate, and involve Jehovah's Witnesses in what's happening on the 85-acre site, which will be the home for 1,000+ volunteers.
- Co-designed an interactive, self-guided tour at the Welcome Centre, covering six rooms across two buildings. I was one of three designers on the team.
- Focused on the entrance and exterior artwork and assisted the other creatives with ideas, planning, team critiques, and editing.
Digital Designer
Web Design and Digital Marketing
- Delivered design work for East of England Showground, E-Leather, Recruit Mint, and many other regional and national brands.
- Completed 100+ UI design projects, building customer satisfaction and positive reviews for the agency.
- Designed UIs, apps, landing pages, responsive websites, emails, social posts, digital artwork, infographics, and custom-illustrated wall art.
- Influenced design across the agency and its clients.
Graphic Designer and Project Manager
Total Solutions
- Led design for all client projects and the in-house marketing team.
- Designed creative digital artwork, UIs, apps, responsive websites, and infographics.
- Earned a promotion to project manager after 12 months because my manager observed my project management capabilities in action.
Creative Designer
AVC Media
- Delivered design work for Kwik-Fit, STS Tyres, Extra Services, and Virgin Media.
- Designed all the digital and print materials for the internal marketing tools.
- Managed brand assets for the whole company. This included maintaining brand guidelines, creating editable templates, and training the marketing team to ensure that they had the know-how to follow and use them.
- Created all the UI designs for the new company website.
Junior Graphic Designer
Posterscope
- Delivered design work for Disney Pixar, Vauxhall, Clinique, and Visit Yorkshire.
- Created campaigns for Lenor and Disney Pixar’s Brave.
- Developed infographics and data visualization for the in-house team to use for presentations.
- Designed a digital touch screen out-of-home (OOH) bus shelter advert for Vauxhall.
Education
Bachelor of Arts Degree in Graphic Design
New College Stamford (Affiliated with the University of Lincoln) - Stamford, Lincolnshire, UK
Diploma in Photography
New College Stamford - Stamford, Lincolnshire, UK
BTEC National Diploma in Graphic Design
New College Stamford - Stamford, Lincolnshire, UK
Certifications
Product Design
A Global Product Design Platform
Skills
Tools
Adobe Experience Design (XD), Microsoft Word, Adobe InDesign, Adobe, InDesign CC, Canva, Microsoft PowerPoint, Adobe Photoshop, Adobe Illustrator, Adobe CC, Figma, Photoshop CC, Illustrator CC, Sketch, Hotjar, Adobe CS6, Microsoft Excel, Google Analytics, Mailchimp, Google Slides
Industry Expertise
Professional Services, Advertising, Technology, Education, Exercise & Fitness, Fitness, Travel & Leisure, Events, Banking & Finance, Consumer Products
Platforms
Mobile, Desktop, iOS, Android, WordPress
Languages
Visual Design Language, HTML
Other
Graphic Design, Digital Design, Creative Thinking, Teamwork, Branding, User Interface (UI), Responsive Layout, Responsive UI, UI Design, Prototyping, Visual Design, Logo Design, Landing Page Design, Web Design, Design, Form Design, Graphics, Responsive Web Design (RWD), Web UI Design, Mobile Web Design, Design Thinking, Web UI, Mockups, Banner Design, Web Page Mockups, High-fidelity Mockups, Mobile Design, Mobile App Design, Websites, Website Redesign, Print, Print Design, Print Marketing Design, Color Palettes, Brochures, Brochure Design, Layout Design, UI Prototyping, Email Design, Design Guidelines, Maps, Brand Guidelines, Booklet Design, Newsletter Design, Newsletter Templates, Newsletters, Templates, Email Template Design, Digital Newsletters, Promotional Leaflets & Flyers, Slideshows, Vector Graphics, Business Card Design, Stationery Design, Website Design, PowerPoint Design, Illustration, Typography, Research, Photography, Interaction Design (IxD), UI Branding, Wireframing, High-fidelity Prototypes, Low-fidelity Prototypes, Mobile UI Design, Ethical Sourcing, eCommerce Design, eCommerce UI, Pitch Presentations, Presentations, Marketing Design, Web App Design, UX Design, Brand Design, Presentation Design, Information Architecture (IA), Web App UI, DataViz, Mobile First, Product Design, Ideation, Mobile UI, Mobile Mockups, Logotype, UI Components, UX Wireframes, App Design, MVP Design, Minimal UI, Style Guides, Communication, Teaching, Design Strategy, Strategy, Startups, User-centered Design (UCD), Design Leadership, Web UX Design, Mobile UX Design, Brand Architecture, Construction, UX Prototyping, Digital Publishing, Magazine Layout Design, Art, Brand Books, User Personas, B2C Marketing, Posters, Social Media Advertising, Brand Strategy, Mobile UX, Google Data Studio, Editorial Design, UI Audits, Heatmaps, Mobile Prototypes, Interactive Prototypes, UX Audits, Social Media, Social Media Design, Desktop Web Design, Forms, Web Forms, Exercise & Gyms, Landing Pages, Travel, Wall Art, Infographics, Museums & Exhibits, Legal Technology (Legaltech), Legal, Taxation, Finance, Tourism, Vendors & Suppliers, eCommerce, Visual Identity, User Experience (UX), Leadership, Web App UX, Dashboards, Design Systems, Rebranding, Event Signage, Signage Design, Social, Identity Design, Mobile App UI, Data Visualization, Art Direction, Marketplace Design, B2B, Responsive Web Apps, SaaS, SaaS Design, Analytics, B2C, Customer Research, Pitch Decks, User Flows, User Journeys, User Journey Maps, Wireframe to Product, Training & Training Content Development, Dashboard Design, User Testing, Tone of Voice, Microinteractions, Marketplaces, User Research
Experience
- Desktop Web Design - 10 years
- Web Design - 10 years
- UI Design - 10 years
- Responsive Web Design (RWD) - 10 years
- Responsive Layout - 10 years
- Wireframing - 9 years
- User Interface (UI) - 9 years
- Digital Design - 8 years
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