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Frederik Goossens

Frederik Goossens

Hong Kong, Hong Kong
Member since August 3, 2017
Frederik is a technical and creative thinker with years of experience in user experience design, user research, and business analysis. With a Masters of Science degree in Commercial Sciences, he is also a certified UX designer and product owner. Frederik has experience working on/for large organizations such as BT, Westpac, HSBC, and Manulife, and he has enjoyed working throughout the world in Belgium, UK, Australia, and Hong Kong.
Frederik is now available for hire
  • Online Banking and Payments
  • Customer Dashboard and CRM Framework
  • Credit Card Upgrade Application
  • Premium Personal Banking Website
  • Point Of Sale App for Insurance
  • Provident Fund Calculator
  • UX and UI Design Contractor
    2017 - PRESENT
    • Contributed to the UX/UI designs for an Internet-of-Things security platform.
    • Captured and analyzed business requirements from the client.
    • Produced UI Screens and UX Guidelines.
    Technologies: Sketch, InVision, Framer
  • Lead Digital Business Analyst
    2017 - 2017
    • Focused on business analysis and content management in the area of secure access to online banking in the APAC region.
    • Researched and generated requirements definition and scoping of business analysis activities for new initiatives with in-country and global teams.
    • Oversaw the production of the digital analysis deliverables through agile and user-centered design activities and securing approval from stakeholders as required.
    • Collaborated with business partners and across departments and regions.
    Technologies: Atlassian Jira, Atlassian Confluence, Microsoft Excel
Other Experience
  • Designing a VUI – Voice User Interface (Publication)
    Discover why conversational UIs and voice apps are surging in popularity and learn how to design voice user interfaces (VUIs) for both mobile and smart home speakers.
  • Certificate in Insights for Innovation
    IDEO U - Online
    2017 - 2017
  • Practitioner certificate in Business Analysis
    British Computer Society - UK
    2016 - 2016
  • Certificate in User Experience
    Nielsen Norman Group - UK
    2015 - 2015
  • Certificate in Scrum Product Ownership
    Scrum Alliance - UK
    2015 - 2015
  • Master of Management degree in Innovation and Entrepreneurship
    University of Antwerp: Antwerp Management School - Belgium
    2011 - 2012
  • Bachelor of Science degree in Commercial Sciences
    Ghent University: University College Ghent - Belgium
    2007 - 2011
  • Adobe Photoshop10 years
  • Information Architecture (IA)6 years
  • User Experience (UX)6 years
  • Axure5 years
  • User Research4 years
  • InVision3 years
  • Sketch2 years
  • Principle2 years
  • Principle
  • InVision
  • Sketch
  • Axure
  • Adobe Photoshop
Hong Kong, Hong Kong
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