Guil is a customer experience expert with +15 years of experience in various industries. In 2012, he moved to Dubai, and since then, he has participated in key projects, such as the second generation of SmartGates for Dubai airports and the digital transformation at Etisalat. This project gave Etisalat the most valuable brand award in 2017. Moreover, Guil headed customer experience and design for payit wallet, the UAE's first fully-featured digital wallet provided by First Abu Dhabi Bank.
Guilherme is a mentor in the Toptal Global Mentor’s Program.
This program is a partnership between Toptal and General Assembly to provide high
quality mentorship for students from minority and low income backgrounds who are
looking to begin their careers as professional designers. Guilherme
shows commitment to diversity in tech by mentoring a General Assembly student every
week for a year, covering everything from design tips and tricks to advice on making
it in the industry.
Certificate in Disruptive Strategy
2022 - 2022
Harvard Business School - United States
Postgraduate Diploma in Innovation & Design Thinking in Design Thinking
2019 - 2020
Emeritus.org - Remote
Training Course in Design Thinking
2016 - 2016
MIT Sloan - Online
Master's Degree in Competitive Intelligence
2011 - 2011
Pontifícia Universidade Católica do Rio Grande do Sul - Porto Alegre, Brazil
Bachelor's Degree in Information Systems
2003 - 2009
Dom Bosco Faculty Porto Alegre - Porto Alegre, Brazil