Jiyoun is a creative professional with 10+ years of experience developing quality products while focusing on new feature development, product usability, and customer journeys. Skilled in overseeing the user experience of a product from conception until launch. She's able to utilize a user-centered approach and design thinking skills; excel at conducting user research, defining challenges and constraints, proposing innovative solutions, and creating prototypes to share project vision.
Contracted by Underbelly, a design agency in Utah. Defined the strategy for new and existing digital products and contributed to the development of design systems for Messenger Kids and Facebook.
Designed user-centered and engaging experiences by coordinating with cross-functional partners, including product managers, content strategists, and engineers.
Delivered the product with short- and long-term plans with the north star vision based on communication and research within stringent deadlines.
Served as a part of Messenger Kids' growth team. Supported the product design and the development of fun and safe-to-use products.
Collaborated with engineering partners to ensure pixel-perfect designs across iOS and Android devices.
Ensured the smooth execution and completion of projects while creating presentations to measure project management performance and review.
Technologies: Figma, Adobe CC, Principle, Sketch, Rapid Prototyping, User Research, Presentations, UX Strategy, Cross-functional Collaboration, Design Specifications, Design Systems
Illustrator | Animator
2019 - 2020
Delivered illustrations and animation for the required platforms, such as apps, web, and social media, including YouTube, Instagram, and Facebook.
Consulted on the illustration style and tailored story and contents to the stakeholder's needs.
Used Adobe After Effects and Illustrator to create custom images to enhance clients' marketing campaigns.
Technologies: Adobe After Effects, Adobe Illustrator, Illustration, Vector Illustration, Animation, Motion Graphics, Instagram Ads, Facebook Video Ads, Youtube Ads
Product Designer (Contract)
2019 - 2020
Pacific Educational Group
Created an iOS app for the diversity training program working with Experiences Unlimited, New York. Managed the full cycle of product design, proposing ideas and making wireframes and high-fidelity mockups to address the stakeholder's needs.
Communicated solutions and developed a design system for mobile products based on the existing website design.
Collaborated with cross-functional partners to ensure the cohesive theme of the product was delivered within the platform's constraints.
Technologies: Sketch, Principle, InVision, UX Strategy, Communication Design, Educational Games, Rapid Prototyping, Vector Illustration, Design Consultation, Product Design, Mobile App UX, Mobile App UI, Client Management
Product Designer (Contract)
2019 - 2019
Consulted to set the north star of the existing product by analyzing the market standard and the vision the leader wanted to integrate into the future version.
Provided overall vision and strategy for product design projects and created a proposal for redesigning Project Noah's mobile app and website.
Provided a scalable and responsive solution with navigation that is simple, delightful, and easy to focus on. The new version is WIP.
Cooperated with Experiences Unlimited (NY) to create GE's educational app for internal use.
Generated wireframes to high-fidelity mockups, made illustrations, and oversaw illustration outsourcing while responding to stakeholders' needs, suggestions, and requirements.
Consulted on the diverse style of characters in the future setting that the company aims toward. The futuristic mood was inspired by sci-fi movies where the future protocols and many diverse groups of people co-exist.
Made this educational app to motivate the users to engage, as the questions and answers led to collecting the badges.
Applied an intentionally inclusive atmosphere throughout the app.