Kim Eun Kyung
Verified Expert in Design
Designer
Singapore, Singapore
Toptal member since October 24, 2022
Eun Kyung is a multi-cultural, all-rounded product designer based in Singapore with more than 10 years of experience. She has worked with various enterprises and startups in US and Singapore. As a seasoned product designer, she is specialized in finding easy-to-use solutions to complex problems.
Experience
- UX Research - 10 years
- Human-computer Interaction (HCI) - 10 years
- User Testing - 10 years
- User Flows - 10 years
- Product Design - 5 years
- Desktop Web Design - 5 years
Portfolio
Research for Cloud Service Health Dashboard
Work Experience
Design Lead
ViSenze
- Built and grew a team of three designers and established design processes and workflows for collaborating with multiple teams.
- Led the design of an eCommerce web application to increase online retailers' product discoverability.
- Improved and launched a new feature for an eCommerce web application that led to client revenue growth of 1.2 million and 7% conversion increases.
- Built process for remote research for the product team and guided design research methods to the junior designers.
Senior UX Designer
Singtel
- Explored conceptual designs for customer loyalty and reward program experience for the My Singtel app and web.
- Partnered with the marketing team, led workshops, and conducted user research.
- Guided junior designers and interns and conducted competitive landscape analysis.
Senior UX Designer
Autodesk
- Designed a SaaS platform from ground zero that allows Autodesk customers to learn, try, buy and use 3D-related APIs.
- Managed partnered agencies to ensure high-quality standards.
- Created user personas, user journeys, high-fidelity wireframes, user interfaces, and prototypes.
- Collaborated with developers, built a design language system, created guidelines, and produced design assets.
Experience Designer
OCBC Bank
- Created experience design guidelines for the OCBC website and applications.
- Conducted user research and created an initial design flow and concepts for the OCBC CRM system.
- Coordinated with project managers, marketers, and partnered agencies to ensure high-quality standards.
- Explored concepts for the OCBC wealth management application.
User Experience Designer
Comcast
- Designed experience for the Xfinity Connect Mobile web and application.
- Explored concepts for Xfinity TV app visual design and What's on, a second remote control app service.
- Conducted remove user research for Xfinity Connect web revamp.
Education
Master's Degree in Human Centered Design
IIT Institute of Design - Chicago, USA
Master's Degree in Visual Design
Ewha Womans University - Seoul, South Korea
Bachelor's Degree in Economics
Ewha Womans University - Seoul, South Korea
Skills
Tools
Sketch, Adobe, Adobe CC, Axure RP Pro, InVision App, Balsamiq, InVision, Miro
Platforms
Figma, Axure, Mobile, iOS, Android, Web
Other
Human-computer Interaction (HCI), UX Research, Interaction Design (IxD), Product Design, Graphic Design, User Experience (UX), User Interface (UI), Onboarding, Competitive Analysis, Design Systems, Illustration, eCommerce, Product Discovery, B2B, User Testing, Dashboard Design, User Research, Mobile UX, Desktop Web Design, Web Applications, SaaS, Remote User Testing, eCommerce UX, eCommerce UI, Surveys, iOS App Design, Android App Design, User Flows, Task Analysis, Web Dashboards, User Interviews, Workshop Facilitation, UX Wireflows, SaaS Design, UX Flows, Responsive UI, Visual Design, Branding, Information Architecture (IA), UX Design, Wireframing, User Behavior, Navigation, UI Design, Web Design, Mobile App Design, UI Branding, MVP Design, Web App Design, Web App UI, Web App UX, Mobile Design, Mobile App UI, Brand Design, Brand Strategy, Logotype, Dashboards, UX Audits, Best Practices in Design, Responsive Web Design (RWD), Logo Design, UX Documentation, UX Workshops, Style Guides, Websites, Website Redesign, Design Consultation, Workflow, Design Leadership, Team Leadership, Stakeholder Engagement, Communication, Web UX Design, Lean Research, Software as a Service (SaaS), Enterprise SaaS, Usability Heuristics, Rapid Prototyping, Customer Research, Wireframe to Product, UX Wireframes, Design Ops, Process Optimization, User Journeys, Service Design, Consulting, Responsive UX Design, Responsive Layout, Responsive Design, Cryptocurrency Wallets, Responsive, Mockups, Startups, Prototyping, User Personas, User Stories, Mobile UX Design, DataViz, Mobile UI Design, Squarespace, System Design, Responsive Web Apps, App UX, Quantitative User Research, Video Processing, Videos, Video Editing, Content Creation, Social Media, Web 3.0, Character Design
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