Kim Eun Kyung, Designer in Singapore, Singapore
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Kim Eun Kyung

Verified Expert  in Design

Bio

Eun Kyung is a multi-cultural, all-rounded product designer based in Singapore with more than 10 years of experience. She has worked with various enterprises and startups in US and Singapore. As a seasoned product designer, she is specialized in finding easy-to-use solutions to complex problems.

Portfolio

Work Experience

Design Lead

2021 - 2022
ViSenze
  • Built and grew a team of three designers and established design processes and workflows for collaborating with multiple teams.
  • Led the design of an eCommerce web application to increase online retailers' product discoverability.
  • Improved and launched a new feature for an eCommerce web application that led to client revenue growth of 1.2 million and 7% conversion increases.
  • Built process for remote research for the product team and guided design research methods to the junior designers.
Technologies: Figma, Sketch, Axure RP Pro, Balsamiq, InVision App, SaaS, Visual Design, Information Architecture (IA), User Testing, UX Design, Wireframing, User Behavior, Navigation, UI Design, Web Design, MVP Design, Web App Design, Web App UI, Web App UX, Adobe, UX Research, Human-computer Interaction (HCI), User Experience (UX), User Interface (UI), Design Systems, eCommerce, Product Discovery, Dashboard Design, Desktop Web Design, Web Applications, Surveys, Task Analysis, User Interviews, UX Wireflows, SaaS Design, UX Audits, Best Practices in Design, Responsive Web Design (RWD), UX Documentation, UX Workshops, Style Guides, Websites, Website Redesign, Workflow, Design Leadership, Team Leadership, Stakeholder Engagement, Miro, Product Design, Web UX Design, User Research, Lean Research, Software as a Service (SaaS), Enterprise SaaS, Usability Heuristics, Rapid Prototyping, Customer Research, Design Ops, Process Optimization, User Journeys, Service Design, Responsive UX Design, Wireframe to Product, UX Wireframes, Responsive, Mockups, Startups, User Personas, User Stories, System Design

Senior UX Designer

2020 - 2021
Singtel
  • Explored conceptual designs for customer loyalty and reward program experience for the My Singtel app and web.
  • Partnered with the marketing team, led workshops, and conducted user research.
  • Guided junior designers and interns and conducted competitive landscape analysis.
Technologies: Figma, InVision App, Sketch, Balsamiq, Visual Design, Information Architecture (IA), User Testing, UX Design, Wireframing, User Behavior, Navigation, UI Design, Web Design, MVP Design, Mobile App Design, Web, Adobe, UX Research, Human-computer Interaction (HCI), User Experience (UX), User Interface (UI), Product Discovery, Mobile UX, Surveys, Task Analysis, User Interviews, UX Wireflows, UX Audits, Best Practices in Design, UX Documentation, UX Workshops, Style Guides, Websites, Website Redesign, Workflow, Design Leadership, Team Leadership, Stakeholder Engagement, Design Ops, Process Optimization, User Journeys, Service Design, Responsive UX Design, Customer Research, Wireframe to Product, UX Wireframes, Responsive, Mockups, User Personas, User Stories, Mobile UX Design, Mobile UI Design, Responsive Web Apps

Senior UX Designer

2014 - 2018
Autodesk
  • Designed a SaaS platform from ground zero that allows Autodesk customers to learn, try, buy and use 3D-related APIs.
  • Managed partnered agencies to ensure high-quality standards.
  • Created user personas, user journeys, high-fidelity wireframes, user interfaces, and prototypes.
  • Collaborated with developers, built a design language system, created guidelines, and produced design assets.
Technologies: InVision App, Sketch, Axure RP Pro, Balsamiq, SaaS, Visual Design, Branding, Information Architecture (IA), User Testing, UX Design, Wireframing, User Behavior, Navigation, UI Design, Web Design, UI Branding, MVP Design, Web App Design, Web App UI, Web App UX, Mobile App UI, Web, Brand Design, UX Research, Human-computer Interaction (HCI), Responsive UI, User Experience (UX), User Interface (UI), Design Systems, Product Discovery, Dashboard Design, Desktop Web Design, Web Applications, Surveys, Task Analysis, User Interviews, UX Wireflows, SaaS Design, UX Audits, Best Practices in Design, UX Documentation, UX Workshops, Style Guides, Websites, Website Redesign, Design Consultation, Workflow, Design Leadership, Team Leadership, Stakeholder Engagement, Process Optimization, User Journeys, Service Design, Responsive UX Design, Customer Research, Wireframe to Product, UX Wireframes, Responsive, Mockups, User Personas, User Stories, Responsive Web Apps

Experience Designer

2013 - 2014
OCBC Bank
  • Created experience design guidelines for the OCBC website and applications.
  • Conducted user research and created an initial design flow and concepts for the OCBC CRM system.
  • Coordinated with project managers, marketers, and partnered agencies to ensure high-quality standards.
  • Explored concepts for the OCBC wealth management application.
Technologies: InVision, Sketch, Balsamiq, Axure RP Pro, Adobe CC, Visual Design, Branding, Information Architecture (IA), User Testing, UX Design, Wireframing, User Behavior, Navigation, UI Design, Web Design, UI Branding, Web, Brand Design, Adobe, UX Research, Human-computer Interaction (HCI), User Experience (UX), User Interface (UI), Design Systems, Surveys, Task Analysis, User Interviews, UX Wireflows, UX Audits, Best Practices in Design, Responsive Web Design (RWD), UX Documentation, UX Workshops, Style Guides, Websites, Website Redesign, Design Consultation, Workflow, Stakeholder Engagement, Design Ops, Process Optimization, User Journeys, Service Design, Consulting, Customer Research, Wireframe to Product, UX Wireframes, Responsive, Mockups, User Personas, Mobile UX Design, Responsive Web Apps

User Experience Designer

2011 - 2013
Comcast
  • Designed experience for the Xfinity Connect Mobile web and application.
  • Explored concepts for Xfinity TV app visual design and What's on, a second remote control app service.
  • Conducted remove user research for Xfinity Connect web revamp.
Technologies: InVision, Sketch, Balsamiq, Axure, Branding, Information Architecture (IA), User Testing, UX Design, Wireframing, User Behavior, Navigation, UI Design, Web Design, UI Branding, MVP Design, Mobile App Design, Mobile App UI, Brand Design, Adobe, Adobe CC, UX Research, Human-computer Interaction (HCI), User Experience (UX), User Interface (UI), Product Discovery, Mobile UX, Surveys, Task Analysis, User Interviews, UX Wireflows, UX Audits, Best Practices in Design, Responsive Web Design (RWD), UX Documentation, UX Workshops, Style Guides, Websites, Website Redesign, Design Consultation, Workflow, Stakeholder Engagement, Process Optimization, User Journeys, Service Design, Customer Research, Wireframe to Product, UX Wireframes, Responsive, Mockups, User Personas, Mobile UX Design, Responsive Web Apps

Education

2009 - 2011

Master's Degree in Human Centered Design

IIT Institute of Design - Chicago, USA

2006 - 2009

Master's Degree in Visual Design

Ewha Womans University - Seoul, South Korea

2001 - 2006

Bachelor's Degree in Economics

Ewha Womans University - Seoul, South Korea

Skills

Tools

Sketch, Adobe, Adobe CC, Axure RP Pro, InVision App, Balsamiq, InVision, Miro

Platforms

Figma, Axure, Mobile, iOS, Android, Web

Other

Human-computer Interaction (HCI), UX Research, Interaction Design (IxD), Product Design, Graphic Design, User Experience (UX), User Interface (UI), Onboarding, Competitive Analysis, Design Systems, Illustration, eCommerce, Product Discovery, B2B, User Testing, Dashboard Design, User Research, Mobile UX, Desktop Web Design, Web Applications, SaaS, Remote User Testing, eCommerce UX, eCommerce UI, Surveys, iOS App Design, Android App Design, User Flows, Task Analysis, Web Dashboards, User Interviews, Workshop Facilitation, UX Wireflows, SaaS Design, UX Flows, Responsive UI, Visual Design, Branding, Information Architecture (IA), UX Design, Wireframing, User Behavior, Navigation, UI Design, Web Design, Mobile App Design, UI Branding, MVP Design, Web App Design, Web App UI, Web App UX, Mobile Design, Mobile App UI, Brand Design, Brand Strategy, Logotype, Dashboards, UX Audits, Best Practices in Design, Responsive Web Design (RWD), Logo Design, UX Documentation, UX Workshops, Style Guides, Websites, Website Redesign, Design Consultation, Workflow, Design Leadership, Team Leadership, Stakeholder Engagement, Communication, Web UX Design, Lean Research, Software as a Service (SaaS), Enterprise SaaS, Usability Heuristics, Rapid Prototyping, Customer Research, Wireframe to Product, UX Wireframes, Design Ops, Process Optimization, User Journeys, Service Design, Consulting, Responsive UX Design, Responsive Layout, Responsive Design, Cryptocurrency Wallets, Responsive, Mockups, Startups, Prototyping, User Personas, User Stories, Mobile UX Design, DataViz, Mobile UI Design, Squarespace, System Design, Responsive Web Apps, Quantitative User Research, Video Processing, Videos, Video Editing, Content Creation, Social Media, Web 3.0

Experience

  • UX Research - 10 years
  • Human-computer Interaction (HCI) - 10 years
  • User Testing - 10 years
  • User Flows - 10 years
  • Product Design - 5 years
  • Desktop Web Design - 5 years
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