Publication
UX Research Techniques and Their Applications
https://www.toptal.com/designers/ux-research/ux-research-techniques
Michael is available for hire
Hire MichaelMichael Craig
Verified Expert in Design
Designer
Location
Albany, GA, United States
Toptal Member Since
November 7, 2016
Michael is an experienced product designer who's partnered with tech companies, startups, and education companies to help them reach their goals and positively impact their customers. Michael's research-empowered design process has resulted in successful products and services that delight users.
Portfolio
Work Experience
Designer
2016 - PRESENT
Toptal Clients
- Designed platforms for B2C companies on both the web and mobile.
- Worked with Toptal developers to implement final designs for an iOS application.
- Led creative direction, design sprints, and product strategy for tech companies, educational institutes, and startups.
- Built design systems to ensure consistent branding.
- Performed usability testing and other user research.
Technologies: Flow, Slack, Adobe Photoshop, Sass, CSS3, HTML5, Adobe Experience Design (XD), InVision, Responsive Web Apps, Component Libraries, UX Design, System Design, Usability, Design Systems, Figma, System UI, Mobile UX, Mobile App UI, Mobile App Design, Marketplaces, User Journey Maps, User Personas, User Stories, WordPress, Visual Design
Freelance UI/UX Designer
2014 - PRESENT
michaelcraig.design
- Worked as a consultant with different clients from various industries on diverse projects.
- Established an online presence for businesses, creating a custom website, print materials, and more. Implemented designs, including experimentation and multiple iterations.
- Collaborated with clients on the best ways to develop and utilize financial resources effectively for their business. Designed and developed custom websites using Adobe Photoshop, HTML5, CSS3, and WordPress as a content management system.
- Led design projects and worked with stakeholders on getting the most out of their projects.
- Built wireframes and interactive prototypes using InVision and other technologies.
Technologies: Pen & Paper, Adobe Photoshop, InVision, Figma, Responsive Web Apps, UX Design, System Design, Usability, Design Systems, Marketplaces, User Stories, WordPress, Visual Design
UX Designer
2021 - 2021
Mitel
- Redesigned Mitel's enterprise VoIP collaboration solution based on existing user feedback and usability testing.
- Managed and restructured the existing design system based on Figma's latest features. Collaborated with the internal UX team to create dark mode UI Components to support dark mode for enterprise applications across Mitel.
- Created user stories for VoIP Emergency call flows based on government regulations.
- Revamped Mitel's call-center customer experience (CX) web application to be more consistent and intuitive for call center agents.
Technologies: UI Design, Web UI, Web Dashboards, Web Applications, Responsive Web Apps, Mobile UX Design, User Personas, WordPress, Visual Design
Web Producer
2015 - 2017
Smart Panda Labs
- Worked with experienced conversion experts creating landing pages and responsive emails for various lead generation campaigns.
- Helped maintain many large-scale WordPress sites.
Technologies: CSS, HTML, Adobe Photoshop, WordPress, Visual Design, Landing Page Design
User Interface Designer and Front-end Developer
2015 - 2015
iVehicall
- Led the redesign and front-end development of the existing website.
- Created multiple responsive web pages for the client.
- Produced theses designs into working web pages using valid HTML and CSS.
Technologies: CSS3, HTML5, Adobe Creative Suite, Visual Design
Designer
2015 - 2015
DealTapp Seattle
- Helped redesign DealTapp’s mobile application landing page after an initial request for an infographic design.
- Provided custom design and development, social media integration, and eventually adding newsletter sign-up functionality.
- Created custom iconography/graphics for the landing page.
Technologies: Pen & Paper, Adobe Photoshop, Visual Design
Other Experience
Education
2012 - 2014
Adobe Certified Associate in Graphic Design
Albany Career, Technical, and Agricultural Education Pathway - Georgia
Certifications
JANUARY 2013 - PRESENT
Adobe Certified Associate
Adobe
Experience
Collaboration That Works
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