Michael Craig
Verified Expert in Design
Designer
Albany, GA, United States
Toptal member since November 7, 2016
Michael is an experienced product designer who's partnered with tech companies, startups, and education companies to help them reach their goals and positively impact their customers. Michael's research-empowered design process has resulted in successful products and services that delight users.
Portfolio
Mitel One Enterprise Collaboration Application
Logistics & Data Visualization Dashboard
Business Dashboard
Tinble Business iOS
Work Experience
Designer
Toptal Clients
- Designed platforms for B2C companies on both the web and mobile.
- Worked with Toptal developers to implement final designs for an iOS application.
- Led creative direction, design sprints, and product strategy for tech companies, educational institutes, and startups.
- Built design systems to ensure consistent branding.
- Performed usability testing and other user research.
Freelance UI/UX Designer
michaelcraig.design
- Worked as a consultant with different clients from various industries on diverse projects.
- Established an online presence for businesses, creating a custom website, print materials, and more. Implemented designs, including experimentation and multiple iterations.
- Collaborated with clients on the best ways to develop and utilize financial resources effectively for their business. Designed and developed custom websites using Adobe Photoshop, HTML5, CSS3, and WordPress as a content management system.
- Led design projects and worked with stakeholders on getting the most out of their projects.
- Built wireframes and interactive prototypes using InVision and other technologies.
UX Designer
Mitel
- Redesigned Mitel's enterprise VoIP collaboration solution based on existing user feedback and usability testing.
- Managed and restructured the existing design system based on Figma's latest features. Collaborated with the internal UX team to create dark mode UI Components to support dark mode for enterprise applications across Mitel.
- Created user stories for VoIP Emergency call flows based on government regulations.
- Revamped Mitel's call-center customer experience (CX) web application to be more consistent and intuitive for call center agents.
Web Producer
Smart Panda Labs
- Worked with experienced conversion experts creating landing pages and responsive emails for various lead generation campaigns.
- Helped maintain many large-scale WordPress sites.
User Interface Designer and Front-end Developer
iVehicall
- Led the redesign and front-end development of the existing website.
- Created multiple responsive web pages for the client.
- Produced theses designs into working web pages using valid HTML and CSS.
Designer
DealTapp Seattle
- Helped redesign DealTapp’s mobile application landing page after an initial request for an infographic design.
- Provided custom design and development, social media integration, and eventually adding newsletter sign-up functionality.
- Created custom iconography/graphics for the landing page.
Education
Adobe Certified Associate in Graphic Design
Albany Career, Technical, and Agricultural Education Pathway - Georgia
Certifications
Adobe Certified Associate
Adobe
Skills
Tools
Adobe Experience Design (XD), Adobe Creative Suite, Zeplin, InVision, Flow, Adobe Photoshop, Slack, Kite Compositor, Photoshop CC
Languages
CSS, HTML, HTML5, CSS3
Platforms
Figma, iOS, WordPress, Android, MacOS, Mobile
Other
Visual Design, UX Design, Interaction Design (IxD), UI Design, Mobile App UI, Prototyping, Wireframing, User Experience (UX), Mobile Design, Information Architecture (IA), Product Design, Design Systems, Mobile UX, Mobile UI, SaaS, Responsive Web Apps, Component Libraries, System Design, Responsive Web Design (RWD), Marketplaces, User Journey Maps, User Personas, User Stories, Landing Page Design, UX Prototyping, eCommerce UX, User Interface (UI), Sass, Sketching, User Flows, Web App UI, Usability, UX Research, Usability Testing, User Interviews, User Journeys, Pen & Paper, App UI, Dashboards, Dashboard Design, Web Dashboards, B2C, Consumer Applications, Analytics, Chart Design, iPhone, Creative Direction, Mobile App Design, Agile, Web Design, Iconography, Web UI, System UI, Web Applications, Mobile UX Design, Mobile Apps, Social Media Apps, Branding, Local Listings, Volunteering, Community Growth, Interactive UI, Messaging, Unified Communications, Typography, Live Chat, Chatbots, Intranets, Leadership, Strategy
Experience
- User Experience (UX) - 4 years
- Mobile Design - 4 years
- Product Design - 4 years
- Interaction Design (IxD) - 4 years
- Design Systems - 4 years
- Information Architecture (IA) - 4 years
- Mobile UX - 4 years
- eCommerce UX - 2 years
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