Publication
Words and Actions: A Guide to Microcopy
https://www.toptal.com/designers/ui/microcopy
Milan is currently unavailable
Milan Jovanovic
Verified Expert in Design
Designer
Barcelona, Spain
Toptal member since November 29, 2018
Bio
Milan's obsessed with LEGO bricks and UX design. After graduating from the Apple Developer Academy in Italy, he then spent several years helping companies develop clean and lean mobile apps. He's also made internal web apps for banks, does a mean job advocating for user's needs, and loves optimizing the path of least resistance in design.
Portfolio
RNTL
eCommerce DesigneCommerce UIeCommerce UXeCommerce Web DesignMobile eCommerceUser Interface (UI)+ 3 more
Experience
- Adobe Photoshop - 8 years
- Adobe InDesign - 8 years
- Sketch - 4 years
- Adobe Experience Design (XD) - 2 years
- Swift - 1 year
- Figma - 1 year
- iOS - 1 year
- InVision - 1 year
Tools
- Sketch
- InVision
- Adobe Experience Design (XD)
- Adobe InDesign
- Adobe Photoshop
Work Experience
Product Designer
2020 - PRESENT
Typeform
- Performed data-driven design, getting quantitative data (analytics), forming a hypothesis, exploring solutions, and validating them in user testing.
- Helped improve the experience of filling the actual forms. Worked with PM to identify people's pain points, then ran tests to validate ideas before handing them off to devs.
- Helped improve the experience of sharing and embedding forms into sites, or wherever customers needed the forms to look and work great.
- Employed agile practices to marry design with dev.
Technologies: Agile UX, Figma, MURAL, Product Design, User Experience (UX), Forms, Form Design, Typeform.io
Product Designer
2020 - 2020
Shyft
- Closely worked with a PM (one of the best I met) to strategize translating sales-driven company goals into deliverables under a tight deadline.
- Improved the app by aligning it with newly launched brand elements; added functionality; simplified interactions and applied customer feedback (through support tickets).
- Collaborated with other cross-company teams in Canada and the US to deliver a vision of the future for the customer experience.
Technologies: Figma, Salesforce Sales Cloud, Waterfall UX
Digital DesignOps, Marketing Manager
2019 - 2020
SmartCat
- Designed with AI in a medical project: a chat AI for use in clinical trials. I also designed and copywrote a medical dashboard for doctors in clinical trials.
- Designed with AI in a sustainability project: a power-saving AI in heating/ventilation/air-conditioning hardware. I also copywrote the project.
- Helped articulate complex data science terms/ideas into easy-to-understand ones for C-level executives (and non-technical roles).
- Designed and helped edit presentations for external and internal use (conferences, meetups, internal knowledge sharing).
- Designed, wrote, and published a website in WordPress for an internal HVAC product, Theoptimuspower.com.
Technologies: Apple Keynote, Google Slides, Google Analytics, Figma
UX Designer
2018 - 2019
Sprawsm
- Designed the eCommerce UX for largest American baby gear chain, as well as the backend UX.
- Redesigned homepage for Swedish ski-equipment rental eCommerce company.
- Contributed as UX researcher for a website redesign for Croatian boat rental eCommerce giant, who operates Europe-wide and at select south American outposts.
- Designed a sales-focused analytics dashboard for American retail company.
Technologies: Google Workspace, Figma
Intern
2017 - 2018
Apple Developer Academy
- Worked at the Apple Developer Academy as an intern.
- Helped companies that contacted Apple for talent.
- Developed a portion of a UI for a notetaking app in Swift (4) for iOS.
- Designed the UI for three apps: a notetaking app, an animal conservation app, and a banking app.
- Held creative sprints and managed meetings with clients.
Technologies: Sketch, Swift, Xcode
Designer | Co-organizer
2015 - 2017
PDP Creative Media Conference
- Designed a conference website.
- Co-organized an event showing that I can work well under pressure in a highly dynamic and fast paced environment.
- Designed and developed also the app for the conference.
- Led a social media content team.
- Set and managed the budget for social media expenses.
Technologies: Adobe Illustrator, Sketch
Designer
2015 - 2017
Themes Kingdom
- Helped design WordPress themes which needed to work well in a lot of different ways: as blogs, shops, food sites, and more.
- Worked in a male-dominated team and pushed for a greater diversity of people and their experience.
- Wrote copy for all of the marketing.
- Composed content for the company blog and newsletter.
Technologies: Adobe Photoshop, Adobe Experience Design (XD), Sketch
Other Experience
Education
2017 - 2018
Master's Degree in Product Design
Apple Developer Academy - Naples, Italy
Certifications
JANUARY 2010 - PRESENT
C2 Proficiency (Formerly known as CPE)
University of Cambridge, Cambridge Assessment: English
Skills
Tools
Sketch, InVision, Adobe Experience Design (XD), Adobe InDesign, Xcode, Google Analytics, Google Slides, Apple Keynote, Google Workspace, IBM Watson, Usertesting.com, Miro, MURAL, Adobe Photoshop, Adobe Illustrator
Platforms
Figma, iOS, MacOS, Apple Watch, Mobile, UserZoom
Languages
Swift
Industry Expertise
Banking & Finance, Games, Healthcare
Other
High-fidelity Prototypes, Web App Design, User Experience (UX), UX Design, iOS UX Design, iOS UI Design, iOS Guides, Design Systems, Money, Budgeting, iOS App Design, Mobile UX, Branding, UI Branding, UX Branding, Web UI, Private Banking, User Needs, Web UX, Writing & Editing, Data Visualization, Data-informed Visual Design, Dashboards, Dashboard Design, Web Dashboards, Analytical Dashboards, Interactive Dashboards, Big Data, Big Data Architecture, Level Design, Data, Mobile Apps, Mobile App UI, Mobile App Design, Mobile Applications, Emotional Design, UIKit, Notes, Machine Learning, Natural Language Processing (NLP), Online Banking, App UX, Mobile App Testing, Time Management, Time Tracking, Product Branding, Software Branding, Mobile UI, Data Science, HVAC, AI Design, Analytics, Data Analytics, Web Analytics, Medicine, Chatbot Conversation Design, Clinical Trials, Medical Software, Web App UX, Web App UI, eCommerce Design, eCommerce UI, eCommerce UX, eCommerce Web Design, Mobile eCommerce, Rentals, Calendar Rental Design, Forms, Form Design, Typeform.io, Salesforce Sales Cloud, Waterfall UX, Agile UX, Sprints, Product Design, User Interface (UI), User Flows, Fintech, Design, Interaction Design (IxD), Wireframing, Financial UX, Financial Design, UI Design, Human-centered Design (HCD), Human-computer Interaction (HCI), Mobile Web Design, Information Architecture (IA), B2B, Generative Pre-trained Transformers (GPT)
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