Padmavathi KV, Designer in Chennai, Tamil Nadu, India
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Padmavathi KV

Verified Expert  in Design

Designer

Location
Chennai, Tamil Nadu, India
Toptal Member Since
November 25, 2019

Padma is a product designer versed in solving complex challenges for SaaS products, startups, and enterprise software across platforms–web, mobile, tablet, and smartwatches, keeping business and user needs in mind. With over a decade of solving UX problems with strong analytical skills and a keen interest in details, Padma has delivered simple, intuitive, and impactful design solutions for notable clients like Credit Suisse, Abbott, BMW, and MetLife.

Visual DesignWireframingInformation Architecture (IA)UX FlowsUI DesignMobile UX DesignUX DesignUser PersonasWeb UX DesignSaaS DesignUser InterviewsAI DesignSketchAdobe Experience Design (XD)PrincipleCustomer Journey

Portfolio

Work Experience

Product Design Manager

2020 - PRESENT
Filestage
  • Designed a web app that makes content review quicker and easier. With remote work gaining prominence, this tool helps organizations go over their workflow without any back and forth and with a seamless flow. Over 100+ clients have benefitted from this.
  • Built a solid design system encompassing all the UI components that designers could reuse. Added over 100+ components with various states that are quick and easy to access.
  • Facilitated over 100+ user interviews to identify their pain points and problem statement. With the gathered insights, ideated workflows and design for multiple features, including comparing versions, reports, integrations, etc.
Technologies: Figma, SaaS Design, Dashboards, Reports, AI Design, User Research, User Personas, Customer Journeys

Lead Product Designer

2016 - 2020
Freshworks Inc
  • Designed a web application with a web widget that helps businesses initiate support or sales queries.
  • Designed for platforms including web, native Android, native iOS, and mobile SDK.
  • Undertook the responsibility to guide and mentor fellow junior designers by helping them question and create intuitive interfaces with seamless user experience.
  • Facilitated user research for "Freshchat" to identify opportunities for the product to increase its feature adoption and convert prospects to customers.
  • Delivered features with high adoption and value proposition have helped the product achieve its revenue milestone.
  • Created a design system for the team and enabled juniors to contribute to the library.
Technologies: Axure RP Pro, InVision, Adobe Experience Design (XD), Sketch, Figma, Jira

UX Consultant

2016 - 2016
Deloitte Digital
  • Designed a SharePoint-based member portal and broker portal for a healthcare client.
  • Crafted the entire flow for new member onboarding and claims.
  • Suggested an enhanced feature using Apple Watch UX.
  • Gathered capabilities-based research during user research and developed designs for the same.
Technologies: SharePoint, InVision, Axure RP Pro, Sketch, Figma, Usability Heuristics

UX Consultant

2011 - 2015
Cognizant Technology Solutions
  • Worked from the tactical to the strategic end of UX. Played multiple roles with hands-on experience in UX delivery management, UX strategy/estimation, information architecture, interaction design, user research, and usability testing.
  • Played a key role in successfully providing solutions and selling UX to multiple clients and new business pitches. Have been involved in pre-sales by suggesting roadmaps, solutions, and approaches.
  • Led cross-functional UX teams in complex enterprise application design projects. Worked on designing and redesigning business-critical user interfaces of various domains, implemented in various technologies.
Technologies: Balsamiq, Axure RP Pro, InVision, Zeplin, Usability Heuristics
2007 - 2011

Bachelor of Technology Degree in Engineering

Amrita University - Bangalore, India

AUGUST 2016 - PRESENT

The Course for Human Centered Design

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