Padmavathi KV

Designer in Chennai, Tamil Nadu, India

Member since September 11, 2017

Padma is a UX designer who is versed in solving complex challenges for SaaS products, startups, and enterprise software across platforms–web, mobile, tablet, and smartwatches, keeping in mind business and user needs. With over eight years of experience, strong analytical skills, and a passion to solve problems, she has delivered simple, intuitive, and impactful design solutions for notable clients like Credit Suisse, Abbott, BMW, and MetLife.

Information Architecture (IA)UX Flows UI Design Mobile UX Design Web UX Design UX Design User Personas User Research User Interviews Sketch Adobe Experience Design (XD)Visual Design Wireframing Usability Testing User Experience (UX)Show more

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Portfolio

Digital Design

Freshchat - a Modern Messaging Chat Solution
- Wireframing
- Usability Testing
- User Experience (UX)
- Live Chat
- Web Design
- Mobile UX
- Product Design
- Food & Beverage
- Education
- Media
- Travel & Leisure
- Chat Support
- SaaS
Custom Bot - A Chatbot Builder
- Chatbots
- Chatbot Conversation Design
- Product Design
- Visual Design
- Sales & Marketing
- Conversational Design
Productivity Reports and Dashboards
- Dashboards
- Reports
- Metrics
- Monitoring
- Data
- Customer Experience
- Productivity
- Data Visualization
- UI Design
- Charts
- Ratings
Healthcare Member Portal
- Healthcare
- Smartwatch Design
- Wireframing
- Healthcare & Insurance
- Member portal
- ScreenFlow
- Information Architecture (IA)
- Apple Watch
Healthfit
- Mobile
- User Experience (UX)
- Wireframing
- Personas
- Fitness
- TV UI
Patient Scheduling
- Patient Services
- PCP
- Appointment Booking
- Register patients
- Reminders
- UIP
- Personas
- UX Flows
Lilly - Patient Helping System
- Patient Services
- UX Flows
- Visual Assets
- Visual Design
- Life Science
- Nursing
- Fitness Trackers
- Patient Conditions
- Healthreport

Employment

Lead Product Designer
2016 - PRESENT
Freshworks Inc
- Designed a web application that includes a web widget that helps businesses initiate their support or sales queries.
- Designed for platforms including web, native Android, native iOS, and mobile SDK.
- Undertook the responsibility to guide and mentor fellow junior designers by helping them in questioning and creating intuitive interfaces with seamless user experience.
- Facilitated user research for "Freshchat" with the objective of identifying opportunities for the product to increase its feature adoption and converting prospects to customers.
- Delivered features with high adoption and value proposition which in turn has helped the product in achieving its revenue milestone.
- Created a design system for the team and enable juniors to contribute to the library.
Technologies: Axure RP Pro, InVision, Adobe Experience Design (XD), Sketch
UX Consultant
2016 - 2016
Deloitte Digital
- Designed a SharePoint-based member portal and broker portal for a healthcare client.
- Designed the entire flow for new member onboarding and claims.
- Suggested an enhanced feature using Apple Watch UX.
- Capabilities based on research data gathered during user research and came up with designs for the same.
Technologies: SharePoint, InVision, Axure RP Pro, Sketch
UX Consultant
2011 - 2015
Cognizant Technology Solutions
- Worked from the tactical to the strategic end of UX. Played multiple roles with hands-on experience in UX delivery management, UX strategy/estimation, information architecture, interaction design, user research, and usability testing.
- Played a key role in successfully providing solutions and selling UX to multiple clients and new business pitches. Have involved in pre-sales by suggesting roadmaps, solutions, and approach.
- Led cross-functional UX teams in complex enterprise application design projects. Worked on the design and redesign of business-critical user interfaces of various domains, implemented in various technologies.
Technologies: Balsamiq, Axure RP Pro

Education

Bachelor of Technology Degree in Engineering
2007 - 2011
Amrita University - Bangalore, India

Certifications

The Course for Human Centered Design
AUGUST 2016 - PRESENT
IDEO

Experience

Usability Heuristics8 years
Interaction Design (IxD)8 years
User Personas8 years
Web UX Design8 years
Mobile UX Design8 years
UI Design8 years
UX Flows8 years
Information Architecture (IA)8 years

Location

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