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Sara Vilas Santiago

Sara Vilas Santiago

Madrid, Spain
Member since September 5, 2016
Sara has worked with over 100 multinational corporations mostly in the financial sector. She specializes in innovation, strategy, and growth through creativity and design. Currently, she's working as the head of curriculum and mentorship at Designlab, but Sara also freelances on the side. She's always up for a challenge and ready to both help you on strategic decisions as well as going full hands-on for your design needs.
Sara is now available for hire
  • A Platform for Insurance Brokers
  • Personal Finance Management
  • A Platform for Employee Performance
  • Retail Banking On-The-Go
  • Private Banking for the XXI Century
  • Corporate Banking
  • Head of Curriculum and Mentorship
    2017 - PRESENT
    • Focused on the following questions: What should designers learn in order to become valuable team members of a high performing team? How can we provide a better, modern, project-based learning that helps students both upskill as well as do a career change? How might we make students more employable?
    • Managed the content for our courses by setting up goals, creating content outlines and briefs, and ensure all content is consistent, leading our students with the same tone of voice.
    • Led the mentorship strategy. Our courses are guided by the curriculum, but they are mentor-led through 1-1 conversations between students and mentors all over the globe. I work on solving questions such as: How can we keep our 400+ mentors community engaged? How can we help them do their job better? How can we help them help students?
    • Managed the mentor performance. Our eventual goal is to help our mentors become better managers (or future managers) and we do this by holding them accountable for students' success and with regular metrics-based performance management.
    • Led the teams by setting up internal check-ins, processes, project management, and performance management to ensure that we're working together towards all the goals above mentioned.
    Technologies: Spreadsheets, Designlab's Platform, Content Management, Asana, Google Drive, Google Docs, Slack, InVision, Balsamiq, Adobe Photoshop
  • Mentor (UX and UI)
    2016 - 2017
    • Mentored students through their UX Academy Bootcamp (480h).
    • Helped students understand the different phases of UX as well as its different deliverables and where and why to use each one of them.
    • Aided students in solidifying their concepts with capstone projects in which I act as a creative director setting a briefing with them and monitoring the progress of the project as well as pushing for the highest quality possible.
    • Coached students through their day-to-day challenges through the program, but also regarding their career changes and career search topics.
    • Worked together with the Designlab internal team to improve the mentors' and students' experience.
    Technologies: Designlab
  • Certificate in Leading for Creativity by Tim Brown
    2017 - 2017
    IDEO U - Online
  • Bachelor's degree in Graphic Design
    2009 - 2013
    Alicante's Art School - Alicante, Spain
  • Bachelor's degree in Tourism
    2008 - 2013
    University of Alicante - Alicante, Spain
  • Leaders of Learning
    Harvard University | edX
  • Leading for Creativity by Tim Brown
    APRIL 2017 - PRESENT
    IDEO U
  • Design Thinking10 years
  • User Experience (UX)7 years
  • User Interface (UI)7 years
  • Proof-of-Concept6 years
  • Creative Strategy6 years
  • Innovation5 years
  • UX Audits5 years
  • Concept Development5 years
Madrid, Spain
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