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Steve Coppola, Designer in Ottawa, ON, Canada
Steve Coppola

Designer in Ottawa, ON, Canada

Member since July 11, 2018
Steve is an enthusiastic, seasoned UX professional with nearly 30 years of digital agency, UX, and product design experience at an enterprise level. He has worked with some of the world's most respected brands, including Microsoft, SurveyMonkey, Philips, FedEx, Eli Lily, 3M, General Motors, Virgin Mobile, Magna International, Anheuser-Busch InBev, ADP, Hallmark, Novartis, GSK, RBC Royal Bank, Sun Life Financial, Hudson's Bay Company, and Toronto Dominion Bank.
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Portfolio

Digital Design
Digital Design
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Employment

  • Founder | UX Designer

    2017 - PRESENT
    Input UX
    • Served as the president and founder of Input UX, Inc., a specialized digital marketing and customer experience consultancy with an emphasis on digital transformation, product design, and high-fidelity prototyping.
    • Provided services primarily to tech startups and enterprise organizations to imagine, build, and optimize digital platforms, delivering exceptional experiences that are purposeful, powerful, and delightful.
    • Collaborated with organizations to adopt a human-centered approach to digital innovation, combining strategy, design, and technology to help forward-thinking companies connect with their customers.
    • Designed, planned, validated, and built SaaS products, web apps, websites, eCommerce platforms, mobile apps, intranets, extranets—virtually every digital platform. These products are used by thousands of people every day across various sectors.
    • Learned enthusiastically about advanced Axure prototyping for web apps and eCommerce properties.
    • Experienced and accustomed to having direct reports in the areas of UX design, UI design, UX research, motion design, and front-end development.
    • Executed, in a fraction of the typical time when compared with traditional digital agencies, without compromising quality.
    Technologies: B2C, B2B, SaaS, Visual Design, Mobile Prototypes, Rapid Prototyping, Rapid Interactive Prototyping, Prototyping, High-fidelity Mockups, High-fidelity Prototypes, Mobile App Design, Personas, UX Audits, Responsive UI, User Journey Maps, UI Audits, Axure RP Pro, Information Architecture (IA), Usability Testing, Web App UX, UX Prototyping, Web Design, Interface Design, Web UX, Web App Design, Website Audits, User Journeys, Low-fidelity Mockups, UX, Adobe Experience Design (XD), Sketch, Webflow, Figma, Axure, Product Design, UI Design, UX Flows, Adobe Illustrator, Adobe Photoshop, Adobe Premiere Pro, Web UI, Progressive Web Applications (PWA), eCommerce, UI Prototyping, Webflow CMS, Business to Business (B2B), B2C Marketing, Fintech, Consulting, Product Designer, Landing Pages, Landing Page Design, Audits, UX Review, Expert Reviews, Treejack, Tree Testing, OptimalSort, OptimalWorkshop, Adobe After Effects, Low-fidelity Prototypes, Resource Management, Enterprise, Enterprise SaaS, SaaS Design, Software as a Service (SaaS), Interaction Design (IxD), WordPress, Content, Web Content, Health Insurance, Usability, Web Usability, Remote Usability Testing, Usability Heuristics, Usability Analysis, Aerospace & Defense, Customer Journeys, Journey Mapping, UX Analysis, UI, User Interface (UI), Mobile UI, Mobile App UI, Mobile App UX

  • SVP, User Experience

    1998 - 2019
    Fleishman Hillard HighRoad
    • Held an executive role with FleishmanHillard for 20 years—one of the world’s largest public relations and marketing agencies with 111 offices across 29 countries.
    • Served as a senior vice president of user experience—built the agency’s UX practice group from the ground up, working with some of the world’s largest, most respected brands.
    • Fulfilled my daily responsibilities, including hands-on information architecture, rapid prototyping, UX and product design, and mentoring other design team members.
    • Spent the first half of my career with Fleishman Hillard in a creative director role—managing designers, art directors, front-end developers, and motion designers within the agency.
    • Created award-winning digital properties and experiences for organizations across various verticals, with notably deep experience in financial services, fintech, pharma, and healthcare.
    • Recognized for work and contribution by nearly 20 industry associations, including the prestigious Webby, Media Innovation, and Canadian Marketing Association awards.
    Technologies: B2C, B2B, Data Visualization, SaaS, Visual Design, Mobile Prototypes, Rapid Prototyping, Rapid Interactive Prototyping, Prototyping, High-fidelity Mockups, High-fidelity Prototypes, Mobile App Design, Personas, UX Audits, Responsive UI, User Journey Maps, UI Audits, Axure RP Pro, Information Architecture (IA), Usability Testing, Web App UX, UX Prototyping, Web Design, Interface Design, Web UX, Web App Design, Website Audits, User Journeys, Low-fidelity Mockups, UX, Loop11, OptimalWorkshop, Zeplin, Adobe Experience Design (XD), Figma, Sketch, Axure, Adobe Photoshop, Adobe Illustrator, Enterprise, Enterprise SaaS, Fortune Global 500, Web Usability, Treejack, Tree Testing, OptimalSort, Webflow, Software as a Service (SaaS), Fintech, Web Portals, Customer Portals, Customer Journeys, User Personas, Persona Design, Health Insurance
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Education

  • Diploma in Advertising
    1995 - 1997
    Algonquin College - Ottawa, ON, Canada

Experience

Tools

Location

Ottawa, ON, Canada

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