Steve is an enthusiastic, seasoned UX professional with more than 25 years of digital agency experience at an enterprise level, having worked with some of the world's most respected brands, including Microsoft, Philips, FedEx, Eli Lily, 3M, Virgin Mobile, Magna International, Anheuser-Busch InBev, ADP, Hallmark, Novartis, GSK, RBC Royal Bank, Sun Life Financial, Hudson's Bay Company, and Toronto Dominion Bank.
Served as the president and founder of Input UX, Inc., a specialized digital marketing and customer experience consultancy with an emphasis on digital transformation, product design, and high-fidelity prototyping.
Worked with mid- to enterprise-sized organizations to imagine, build and optimize digital platforms, delivering exceptional experiences that are purposeful, powerful and delightful; I executed in a fraction of the typical time when compared with traditional digital agencies without compromising quality.
Collaborated with organizations to adopt a human-centered approach to digital innovation, combining strategy, design, and technology to help forward-thinking companies connect with their customers. My company works with teams of all sizes, from the very-well-established to the just-getting-started.
Designed, planned, and built websites, customer portals, eCommerce platforms, web apps, mobile apps, intranets, extranets—virtually every digital platform. Our products are used by thousands of people every day across various sectors.
Provided specialized specific services including competitive research and analysis, user experience strategy, customer journey mapping, personas and user stories, heuristic UX and conversion audits, information architecture, high fidelity, rapid prototyping UI and interaction design, front-end development, design systems, style guides, and various forms of usability testing.
Held an executive role with FleishmanHillard for 20 years - one of the world’s largest public relations and marketing agencies with 111 offices across 29 countries.
Served as a senior vice president of user experience—built the agency’s UX practice group from the ground up, working with some of the world’s largest, most respected brands.
Fulfilled mt daily responsibilities including hands-on information architecture, rapid prototyping, UX and product design and mentoring other members of the design team.
Spent the first half of my career with Fleishman Hillard in a creative director role—managing designers, art directors, front end developers and motion designers within the agency. My work has been recognized by nearly 20 industry associations including the prestigious Webby, Media Innovation, and Canadian Marketing Association awards.
Created award-winning digital properties and experiences for organizations across various verticals, with notably deep experience in financial services, fintech, pharma, and healthcare.