Marcela Caronti
Verified Expert in Management Consulting
Management Consulting Expert
St. Charles, United States
Toptal member since July 24, 2026
Marcela is an enterprise transformation and operations consultant with 17 years of experience helping organizations improve execution, governance, and business-technology alignment. She has led multimillion-dollar portfolios and complex transformation programs, including a $70 million omnichannel initiative at AbbVie, across healthcare, financial services, logistics, manufacturing, and technology.
Expertise
- Business Strategy
- Business Transformation
- Governance
- Operational Excellence
- Organizational Readiness
- Six Sigma Processes
- Stakeholder Management
- Supply Chain
Work Experience
Founder & Principal
Ripple A2E
- Advised leaders on transformation readiness, operating model design, governance, leadership alignment, and business-technology integration.
- Designed the Ripple A2E Model to help organizations diagnose execution friction, align stakeholders, and translate strategy into structured execution.
- Created transformation diagnostics, decision and accountability structures, communication frameworks, implementation roadmaps, and KPI scorecards.
- Developed repeatable advisory methods and executive workshops for complex transformation and operational improvement initiatives.
Transformation Lead
Consulting Engagement
- Led change design and organizational readiness for a global restaurant enterprise technology initiative.
- Developed the change strategy, governance structures, stakeholder alignment approaches, and delivery frameworks for a multimillion-dollar program.
- Partnered with senior leaders and cross-functional teams to connect technology implementation with business readiness and execution.
- Integrated AI and digital-platform considerations into broader transformation planning.
Associate Director, Brand Technology & Innovation
AbbVie
- Directed technology strategy and portfolio governance for Immunology business portfolios valued at $3 million to $8 million.
- Partnered with commercial and technology leaders to align enterprise capabilities, investment priorities, and brand objectives.
- Led cross-functional delivery of digital, operational, and technology initiatives, while advising senior leadership on AI and innovation opportunities to improve efficiency and customer engagement.
- Served as a change management lead for a $70 million omnichannel transformation spanning multiple business functions.
Senior Transformation & Change Manager, North America
NewCold
- Directed a $4 million headquarters relocation, including governance, budget oversight, implementation planning, and cross-functional coordination.
- Built executive communication and governance frameworks connecting North American and global leadership.
- Aligned Operations, IT, HR, Finance, Legal, and PMO teams around shared milestones, decisions, and implementation requirements.
Consulting Manager, Operational Excellence
Centric Consulting
- Led operational excellence and organizational change engagements across insurance, supply chain, and technology environments.
- Served as change management lead for a large-scale software implementation supporting more than 50 IT staff.
- Developed consulting methods, operational standards, and client-ready delivery approaches.
Senior Business Coach, US Great Plains
Amazon
- Advised more than 30 last-mile transportation business owners on operational performance, compliance, leadership, and service delivery.
- Used performance management and coaching to strengthen SLA execution and network performance.
- Served as the regional subject-matter expert for organizational change, leadership development, and business process improvement.
Process Excellence Manager & CI Manager
Discover
- Led enterprise process-control and assessment initiatives within high-risk regulatory operations.
- Coached 16 business teams in Lean, Agile, continuous improvement, and sustainment practices.
- Designed leadership development programs and performance-visibility frameworks.
Operations Excellence Manager
AMETEK
- Managed operational excellence initiatives supporting a $50 million raw-material spend.
- Delivered process improvements that generated $80,000 in annual procurement savings.
- Improved procurement performance across a $50 million raw material spend portfolio, generating $80,000 in annual savings through process improvement and operational excellence initiatives.
Operations Excellence Strategic Sourcing Manager
Ingredion
- Led strategic sourcing and operational excellence initiatives that improved supplier performance, strengthened procurement governance, and increased consistency across sourcing decisions.
- Applied continuous improvement methods to strategic sourcing activities, helping streamline decision-making, improve execution consistency, and support stronger supplier outcomes.
- Strengthened procurement and sourcing performance by standardizing processes, improving supplier coordination, and increasing visibility across cross-functional teams.
Analyst, Supply Chain Operations
Baxter International
- Supported supply chain operations by analyzing inventory, demand, and operational data to improve planning visibility and decision-making.
- Partnered with cross-functional teams to identify process gaps, resolve supply chain issues, and strengthen execution across planning and operations.
- Improved reporting and operational discipline by developing analyses and performance insights that supported inventory management and service-level goals.
NPI & Inventory Analysis Team Lead
Grainger
- Led inventory analysis and new product introduction activities to support product availability, launch readiness, and supply continuity.
- Coordinated cross-functional planning across inventory, supply chain, merchandising, and operations teams to improve execution for new product launches.
- Used inventory and performance data to identify risks, improve stock decisions, and support service-level and working-capital goals.
Education
PhD in Educational Technology Leadership
Concordia University Chicago - River Forest, IL, USA
Master of Business Administration (MBA) in Change Management and Leadership
Concordia University Chicago - River Forest, IL, USA
Bachelor's Degree in Business Administration
Columbia College - Gurnee, IL, USA
Associate's Degree in Business Science
McHenry County College - McHenry, IL, USA
Certifications
Lean Six Sigma Green & Black Belt
Ingredion
APICS Certified Supply Chain Professional (CSCP)
ASCM
Skills
Finance
Data Analysis, Budgeting, Operating Expenses (OPEX), Forecasting, Capital Budgeting, Budget Controls
Output Software
Microsoft Excel, Jira, SharePoint, Smartsheet
Industry Expertise
Lean Six Sigma
Data & Analysis Software
Salesforce, SQL, Tableau
Other
Governance, Organizational Readiness, Operational Excellence, Performance Management, Lean, Microsoft 365, Google, Supply Chain, Logistics & Warehousing, Supply Chain Optimization, Six Sigma Black Belt Certified, Six Sigma Processes, Process Flows, Value Chain, Business Analysis, Operations Management, Business Strategy, Organizational Leadership, Project Management, Business Transformation, Change Management, Strategic Planning, Stakeholder Management, Program Planning, Presentations, IT Governance, IT Projects, Projects, Executive Coaching, Consulting, Education, Reporting, Pitch Presentations, Management Consulting, Corporate Strategy, Business & Digital Transformation, Operating Models, Agile, SAP, Miro, Slack, Finance, Business Analytics, Technology Trends, Research, Global Sourcing, Executive Reporting, CEO, Diagnostics, Distribution Management, Procurement, Contracts, Inventory, Warehouses, Planning, AIM, Oracle, Monday.com, Figma, Innovation, Budget Modeling, Execution, Reports, Financials, Modeling, Freight, Team Coaching
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