Marcela is available for hire
Hire MarcelaMarcela Caronti
Verified Expert in Management Consulting
Management Consulting Expert
St. Charles, United States
Toptal member since July 24, 2026
Bio
Marcela is an enterprise transformation and operations consultant with 17 years of experience helping organizations improve execution, governance, and business-technology alignment. She has led multimillion-dollar portfolios and complex transformation programs, including a $70 million omnichannel initiative at AbbVie, across healthcare, financial services, logistics, manufacturing, and technology.
Expertise
- Business Strategy
- Business Transformation
- Governance
- Operational Excellence
- Organizational Readiness
- Six Sigma Processes
- Stakeholder Management
- Supply Chain
Work Experience
Founder & Principal
2025 - PRESENT
Ripple A2E
- Advised leaders on transformation readiness, operating model design, governance, leadership alignment, and business-technology integration.
- Designed the Ripple A2E Model to help organizations diagnose execution friction, align stakeholders, and translate strategy into structured execution.
- Created transformation diagnostics, decision and accountability structures, communication frameworks, implementation roadmaps, and KPI scorecards.
- Developed repeatable advisory methods and executive workshops for complex transformation and operational improvement initiatives.
Focus areas: Governance, CEO, Diagnostics, Presentations, Executive Coaching, Program Planning, Budget Controls, Financials, Business Strategy, Strategic Planning, Modeling, Business Planning, Executive Consulting, Enterprise Transformation, Business Cases, Innovation, Market Research, Logistics & Supply Chain, Operational Transformation (OT), Logistics, Supply Chain Management (SCM), Supply Chain Operations, Artificial Intelligence (AI), Business Development, Go-to-market (GTM) Strategy, Strategy, Technology, Business Architecture, Organizational Change Management (OCM), Process Transformation, Stakeholder Engagement, Communication, Communication Strategy, Cloud Transformation, FinOps, Business Plan Consulting, Organizational Design, Writing & Editing, Legal, Nonprofits, Market Research & Analysis, Product Launch, Brand Strategy, Launch Strategy, Strategy Consulting, Agile Product Management, Branding, Consolidated Reporting, Product Owner, Reviews, Sprints, Task Prioritization, Financial Modeling, Process Improvement, Pitch Decks, Infrastructure, PowerPoint Design, Telecommunications, Enterprise Resource Planning (ERP), AI Adoption, Financial Services, AI Governance, AI Ethics, Digital Transformation, KPI Tracking, Operations, Performance Improvement, Process Mapping, SOP Development, Design, Growth, Professional Services, Negotiation, RFPs, RFQs, ITTs, Responses, Proposals & Quotes, Request for Proposal (RFP), Supplier Management, Supplier/Vendor Selection, Vendor Management, Vendor Selection, Vendors & Suppliers, Procurement, United Kingdom, Growth Strategy, Strategy Planning, Pricing Strategy, SaaS
Transformation Lead
2026 - 2026
Consulting Engagement
- Led change design and organizational readiness for a global restaurant enterprise technology initiative.
- Developed the change strategy, governance structures, stakeholder alignment approaches, and delivery frameworks for a multimillion-dollar program.
- Partnered with senior leaders and cross-functional teams to connect technology implementation with business readiness and execution.
- Integrated AI and digital-platform considerations into broader transformation planning.
Focus areas: Organizational Readiness, AIM, Business Transformation, Program Planning, IT Governance, IT Projects, Projects, Executive Reporting, Reports, Financials, Management Consulting, Business & Digital Transformation, Operating Models, Business Planning, Executive Consulting, Enterprise Transformation, Business Cases, Innovation, Market Research, Logistics & Supply Chain, Operational Transformation (OT), Logistics, Supply Chain Management (SCM), Supply Chain Operations, Artificial Intelligence (AI), Business Development, Go-to-market (GTM) Strategy, Strategy, Technology, Business Architecture, Organizational Change Management (OCM), Process Transformation, Stakeholder Engagement, Communication, Communication Strategy, Cloud Transformation, FinOps, Business Plan Consulting, Organizational Design, Writing & Editing, Legal, Nonprofits, Market Research & Analysis, Product Launch, Brand Strategy, Launch Strategy, Strategy Consulting, Agile Product Management, Branding, Consolidated Reporting, Product Owner, Reviews, Sprints, Task Prioritization, Financial Modeling, Process Improvement, Pitch Decks, Infrastructure, PowerPoint Design, Telecommunications, Enterprise Resource Planning (ERP), AI Adoption, Financial Services, AI Governance, AI Ethics, Digital Transformation, KPI Tracking, Operations, Performance Improvement, Process Mapping, SOP Development, Design, Growth, Professional Services, Negotiation, RFPs, RFQs, ITTs, Responses, Proposals & Quotes, Request for Proposal (RFP), Supplier Management, Supplier/Vendor Selection, Vendor Management, Vendor Selection, Vendors & Suppliers, Procurement, India, United Kingdom, Growth Strategy, Strategy Planning, Pricing Strategy, SaaS, Capacity Planning, Manufacturing Strategy
Associate Director, Brand Technology & Innovation
2024 - 2026
AbbVie
- Directed technology strategy and portfolio governance for Immunology business portfolios valued at $3 million to $8 million.
- Partnered with commercial and technology leaders to align enterprise capabilities, investment priorities, and brand objectives.
- Led cross-functional delivery of digital, operational, and technology initiatives, while advising senior leadership on AI and innovation opportunities to improve efficiency and customer engagement.
- Served as a change management lead for a $70 million omnichannel transformation spanning multiple business functions.
Focus areas: AIM, Business Transformation, Business Analytics, Stakeholder Management, Capital Budgeting, Budget Controls, Program Planning, Execution, Presentations, Strategic Planning, Corporate Strategy, Business Planning, Executive Consulting, Enterprise Transformation, Business Cases, Innovation, Market Research, Operational Transformation (OT), Logistics, Supply Chain Management (SCM), Supply Chain Operations, Artificial Intelligence (AI), Business Development, Go-to-market (GTM) Strategy, Strategy, Technology, Business Architecture, Organizational Change Management (OCM), Process Transformation, Stakeholder Engagement, Communication, Communication Strategy, Cloud Transformation, FinOps, Business Plan Consulting, Organizational Design, Writing & Editing, Legal, Nonprofits, Market Research & Analysis, Product Launch, Brand Strategy, Launch Strategy, Branding, Consolidated Reporting, Pharmaceutical Advertising, Product Owner, Reviews, Sprints, Task Prioritization, Financial Modeling, Process Improvement, Pitch Decks, Infrastructure, PowerPoint Design, Telecommunications, Enterprise Resource Planning (ERP), AI Adoption, Financial Services, AI Governance, AI Ethics, Digital Transformation, KPI Tracking, Operations, Performance Improvement, Process Mapping, SOP Development, Design, Growth, Professional Services, Negotiation, RFPs, RFQs, ITTs, Responses, Proposals & Quotes, Request for Proposal (RFP), Supplier Management, Supplier/Vendor Selection, Vendor Management, Vendor Selection, Vendors & Suppliers, Procurement, India, United Kingdom, Growth Strategy, Strategy Planning, Pricing Strategy, SaaS, Capacity Planning
Senior Transformation & Change Manager, North America
2022 - 2024
NewCold
- Directed a $4 million headquarters relocation, including governance, budget oversight, implementation planning, and cross-functional coordination.
- Built executive communication and governance frameworks connecting North American and global leadership.
- Aligned Operations, IT, HR, Finance, Legal, and PMO teams around shared milestones, decisions, and implementation requirements.
Focus areas: Governance, Project Management, Budget Modeling, Capital Budgeting, Global Sourcing, Program Planning, Business Planning, Executive Consulting, Enterprise Transformation, Business Cases, Innovation, Market Research, Logistics & Supply Chain, Operational Transformation (OT), Logistics, Supply Chain Management (SCM), Supply Chain Operations, Artificial Intelligence (AI), Business Development, Go-to-market (GTM) Strategy, Strategy, Technology, Business Architecture, Organizational Change Management (OCM), Process Transformation, Stakeholder Engagement, Communication, Communication Strategy, Cloud Transformation, FinOps, Business Plan Consulting, Organizational Design, Writing & Editing, Legal, Nonprofits, Market Research & Analysis, Brand Strategy, Launch Strategy, Agile Product Management, Branding, Consolidated Reporting, Product Owner, Reviews, Task Prioritization, Financial Modeling, Process Improvement, Pitch Decks, Infrastructure, PowerPoint Design, Telecommunications, Enterprise Resource Planning (ERP), AI Adoption, Financial Services, AI Governance, AI Ethics, Digital Transformation, KPI Tracking, Operations, Performance Improvement, Process Mapping, SOP Development, Design, Growth, Professional Services, Negotiation, RFPs, RFQs, ITTs, Responses, Proposals & Quotes, Request for Proposal (RFP), Supplier Management, Supplier/Vendor Selection, Vendor Management, Vendor Selection, Vendors & Suppliers, Procurement, India, United Kingdom, Growth Strategy, Strategy Planning, Pricing Strategy, SaaS, Capacity Planning
Consulting Manager, Operational Excellence
2021 - 2022
Centric Consulting
- Led operational excellence and organizational change engagements across insurance, supply chain, and technology environments.
- Served as change management lead for a large-scale software implementation supporting more than 50 IT staff.
- Developed consulting methods, operational standards, and client-ready delivery approaches.
Focus areas: Operational Excellence, Change Management, Supply Chain Optimization, Business Strategy, Technology Trends, Business Planning, Executive Consulting, Enterprise Transformation, Business Cases, Market Research, Logistics & Supply Chain, Operational Transformation (OT), Logistics, Supply Chain Management (SCM), Supply Chain Operations, Artificial Intelligence (AI), Business Development, Go-to-market (GTM) Strategy, Strategy, Technology, Business Architecture, Organizational Change Management (OCM), Process Transformation, Stakeholder Engagement, Communication, Communication Strategy, Business Plan Consulting, Organizational Design, Nonprofits, Market Research & Analysis, Brand Strategy, Agile Product Management, Consolidated Reporting, Product Owner, Reviews, Sprints, Task Prioritization, Financial Modeling, Process Improvement, Pitch Decks, Infrastructure, PowerPoint Design, Telecommunications, Enterprise Resource Planning (ERP), AI Adoption, Financial Services, AI Governance, AI Ethics, Digital Transformation, KPI Tracking, Operations, Performance Improvement, Process Mapping, SOP Development, Design, Growth, Professional Services, Negotiation, RFPs, RFQs, ITTs, Responses, Proposals & Quotes, Request for Proposal (RFP), Supplier Management, Supplier/Vendor Selection, Vendor Management, Vendor Selection, Vendors & Suppliers, Procurement, India, United Kingdom, Growth Strategy, Strategy Planning, Pricing Strategy, SaaS, Capacity Planning
Senior Business Coach, US Great Plains
2020 - 2021
Amazon
- Advised more than 30 last-mile transportation business owners on operational performance, compliance, leadership, and service delivery.
- Used performance management and coaching to strengthen SLA execution and network performance.
- Served as the regional subject-matter expert for organizational change, leadership development, and business process improvement.
Focus areas: Performance Management, Program Planning, Consulting, Executive Coaching, Business Strategy, Freight, Distribution Management, Operations Management, Business Transformation, Financials, Executive Consulting, Enterprise Transformation, Business Cases, Market Research, Logistics & Supply Chain, Operational Transformation (OT), Logistics, Supply Chain Management (SCM), Supply Chain Operations, Business Development, Go-to-market (GTM) Strategy, Strategy, Technology, Business Architecture, Organizational Change Management (OCM), Process Transformation, Stakeholder Engagement, Communication, Communication Strategy, Organizational Design, Market Research & Analysis, Consolidated Reporting, Product Owner, Reviews, Task Prioritization, Financial Modeling, Process Improvement, Pitch Decks, Telecommunications, Enterprise Resource Planning (ERP), AI Adoption, Financial Services, AI Governance, Digital Transformation, KPI Tracking, Operations, Performance Improvement, Process Mapping, SOP Development, Design, Growth, Professional Services, RFPs, RFQs, ITTs, Responses, Proposals & Quotes, Request for Proposal (RFP), Supplier Management, Supplier/Vendor Selection, Vendor Management, Vendor Selection, Vendors & Suppliers, Procurement, United Kingdom, Growth Strategy, Strategy Planning, Pricing Strategy, SaaS, Capacity Planning
Process Excellence Manager & CI Manager
2019 - 2020
Discover
- Led enterprise process-control and assessment initiatives within high-risk regulatory operations.
- Coached 16 business teams in Lean, Agile, continuous improvement, and sustainment practices.
- Designed leadership development programs and performance-visibility frameworks.
Focus areas: Lean, Agile, Executive Coaching, Team Coaching, Business Transformation, Consulting, IT Governance, Education, Budgeting, Reporting, Presentations, Executive Consulting, Enterprise Transformation, Business Cases, Market Research, Operational Transformation (OT), Logistics, Supply Chain Management (SCM), Supply Chain Operations, Business Development, Go-to-market (GTM) Strategy, Strategy, Technology, Organizational Change Management (OCM), Process Transformation, Stakeholder Engagement, Communication, Communication Strategy, Organizational Design, Market Research & Analysis, Consolidated Reporting, Product Owner, Reviews, Sprints, Task Prioritization, Financial Modeling, Process Improvement, Enterprise Resource Planning (ERP), AI Governance, Digital Transformation, KPI Tracking, Process Mapping, SOP Development, Growth, Professional Services, RFPs, RFQs, ITTs, Responses, Proposals & Quotes, Request for Proposal (RFP), Supplier Management, Supplier/Vendor Selection, Vendor Management, Vendor Selection, Vendors & Suppliers, Procurement, India, United Kingdom, Growth Strategy, Strategy Planning, SaaS, Capacity Planning
Operations Excellence Manager
2018 - 2019
AMETEK
- Managed operational excellence initiatives supporting a $50 million raw-material spend.
- Delivered process improvements that generated $80,000 in annual procurement savings.
- Improved procurement performance across a $50 million raw material spend portfolio, generating $80,000 in annual savings through process improvement and operational excellence initiatives.
Focus areas: Operational Excellence, Lean, Executive Coaching, Team Coaching, Presentations, Budgeting, Operating Expenses (OPEX), Financials, Global Sourcing, Enterprise Transformation, Business Cases, Market Research, Logistics & Supply Chain, Operational Transformation (OT), Logistics, Supply Chain Management (SCM), Supply Chain Operations, Business Development, Go-to-market (GTM) Strategy, Strategy, Technology, Organizational Change Management (OCM), Process Transformation, Stakeholder Engagement, Communication, Communication Strategy, Organizational Design, Market Research & Analysis, Agile Product Management, Consolidated Reporting, Reviews, Task Prioritization, Process Improvement, Enterprise Resource Planning (ERP), Digital Transformation, KPI Tracking, Process Mapping, SOP Development, Professional Services, RFPs, RFQs, ITTs, Responses, Proposals & Quotes, Request for Proposal (RFP), Supplier Management, Supplier/Vendor Selection, Vendor Management, Vendor Selection, Vendors & Suppliers, Procurement, United Kingdom, Growth Strategy, Strategy Planning, SaaS, Capacity Planning, Manufacturing Strategy
Operations Excellence Strategic Sourcing Manager
2016 - 2018
Ingredion
- Led strategic sourcing and operational excellence initiatives that improved supplier performance, strengthened procurement governance, and increased consistency across sourcing decisions.
- Applied continuous improvement methods to strategic sourcing activities, helping streamline decision-making, improve execution consistency, and support stronger supplier outcomes.
- Strengthened procurement and sourcing performance by standardizing processes, improving supplier coordination, and increasing visibility across cross-functional teams.
Focus areas: Global Sourcing, IT Projects, Six Sigma Processes, Procurement, Program Planning, Budget Modeling, Capital Budgeting, Presentations, Contracts, Enterprise Transformation, Business Cases, Market Research, Logistics & Supply Chain, Operational Transformation (OT), Supply Chain Operations, Business Development, Strategy, Technology, Organizational Change Management (OCM), Process Transformation, Stakeholder Engagement, Communication, Agile Product Management, Consolidated Reporting, Task Prioritization, Process Improvement, Enterprise Resource Planning (ERP), Digital Transformation, KPI Tracking, Process Mapping, SOP Development, Professional Services, RFPs, RFQs, ITTs, Responses, Proposals & Quotes, Request for Proposal (RFP), Supplier Management, Supplier/Vendor Selection, Vendor Management, Vendor Selection, Vendors & Suppliers, United Kingdom, Growth Strategy, SaaS, Manufacturing Strategy
Analyst, Supply Chain Operations
2013 - 2016
Baxter International
- Supported supply chain operations by analyzing inventory, demand, and operational data to improve planning visibility and decision-making.
- Partnered with cross-functional teams to identify process gaps, resolve supply chain issues, and strengthen execution across planning and operations.
- Improved reporting and operational discipline by developing analyses and performance insights that supported inventory management and service-level goals.
Focus areas: Six Sigma Processes, Team Coaching, Presentations, Pitch Presentations, Logistics & Supply Chain, Supply Chain Management (SCM), Supply Chain Operations, Process Transformation, Stakeholder Engagement, Agile Product Management, Consolidated Reporting, Task Prioritization, Process Improvement, Enterprise Resource Planning (ERP), KPI Tracking, Process Mapping, SOP Development, Professional Services, RFPs, RFQs, ITTs, Responses, Proposals & Quotes, Request for Proposal (RFP), Supplier Management, Supplier/Vendor Selection, Vendor Management, Vendor Selection, Vendors & Suppliers, Procurement, United Kingdom, SaaS, Manufacturing Strategy
NPI & Inventory Analysis Team Lead
2009 - 2013
Grainger
- Led inventory analysis and new product introduction activities to support product availability, launch readiness, and supply continuity.
- Coordinated cross-functional planning across inventory, supply chain, merchandising, and operations teams to improve execution for new product launches.
- Used inventory and performance data to identify risks, improve stock decisions, and support service-level and working-capital goals.
Focus areas: Inventory, Warehouses, Logistics & Warehousing, Planning, Forecasting, Logistics & Supply Chain, Supply Chain Management (SCM), Supply Chain Operations, Process Transformation, Stakeholder Engagement, Task Prioritization, Process Improvement, Enterprise Resource Planning (ERP), KPI Tracking, SOP Development, Professional Services, Request for Proposal (RFP), Supplier Management, Supplier/Vendor Selection, Vendor Selection, Vendors & Suppliers, Procurement, United Kingdom, Manufacturing Strategy
Education
2025 - 2026
PhD in Educational Technology Leadership
Concordia University Chicago - River Forest, IL, USA
2017 - 2019
Master of Business Administration (MBA) in Change Management and Leadership
Concordia University Chicago - River Forest, IL, USA
2005 - 2013
Bachelor's Degree in Business Administration
Columbia College - Gurnee, IL, USA
2002 - 2005
Associate's Degree in Business Science
McHenry County College - McHenry, IL, USA
Certifications
MARCH 2015 - PRESENT
Lean Six Sigma Green & Black Belt
Ingredion
MAY 2013 - PRESENT
APICS Certified Supply Chain Professional (CSCP)
ASCM
Skills
Finance
Data Analysis, Budgeting, Operating Expenses (OPEX), Forecasting, Market Research, Fundraising, Pricing Strategy, Capital Budgeting, Budget Controls, Financial Modeling, Pricing, Valuation, CFO, Financial Planning & Analysis (FP&A)
Output Software
Microsoft Excel, Jira, SharePoint, Smartsheet
Industry Expertise
Lean Six Sigma, Technology, Logistics, Pharmaceuticals, Professional Services, Nonprofits, Telecommunications, Financial Services, Banking & Finance
Geographic Expertise
United Kingdom, India
Data & Analysis Software
Salesforce, SQL, Tableau
Other
Governance, Organizational Readiness, Operational Excellence, Performance Management, Lean, Microsoft 365, Google, Supply Chain, Logistics & Warehousing, Supply Chain Optimization, Six Sigma Black Belt Certified, Six Sigma Processes, Process Flows, Value Chain, Business Analysis, Operations Management, Business Strategy, Organizational Leadership, Project Management, Business Transformation, Change Management, Strategic Planning, Stakeholder Management, Program Planning, Presentations, IT Governance, IT Projects, Projects, Executive Coaching, Consulting, Education, Reporting, Procurement, Pitch Presentations, Management Consulting, Corporate Strategy, Business & Digital Transformation, Operating Models, Executive Consulting, Enterprise Transformation, Logistics & Supply Chain, Supply Chain Management (SCM), Supply Chain Operations, Strategy, Organizational Change Management (OCM), Process Transformation, Stakeholder Engagement, Communication, Business Plan Consulting, Organizational Design, Consolidated Reporting, Task Prioritization, Process Improvement, PowerPoint Design, Enterprise Resource Planning (ERP), Digital Transformation, Pitch Deck Consultant, KPI Tracking, Operations, Performance Improvement, Process Mapping, SOP Development, RFPs, RFQs, ITTs, Responses, Proposals & Quotes, Request for Proposal (RFP), Supplier Management, Supplier/Vendor Selection, Vendor Management, Vendor Selection, Vendors & Suppliers, Strategy Planning, Agile, SAP, Miro, Slack, Finance, Business Analytics, Technology Trends, Research, Innovation, Global Sourcing, Executive Reporting, CEO, Diagnostics, Distribution Management, Contracts, Inventory, Warehouses, Planning, Business Planning, Business Cases, Operational Transformation (OT), Artificial Intelligence (AI), Business Development, Go-to-market (GTM) Strategy, Business Architecture, Communication Strategy, FinOps, Writing & Editing, Legal, Market Research & Analysis, Product Launch, Brand Strategy, Strategy Consulting, Agile Product Management, Branding, Business Unit Strategy, Pitch Decks, AI Adoption, AI Governance, Fundraising Consultant, Design, Growth, Negotiation, Growth Strategy, Business Research, Feasibility Studies, SaaS, Manufacturing Strategy, AIM, Oracle, Monday.com, Figma, Budget Modeling, Execution, Reports, Financials, Modeling, Freight, Team Coaching, Cloud Transformation, Launch Strategy, Pharmaceutical Advertising, Product Growth, Product Owner, ProductPlan, Reviews, Sprints, Infrastructure, AI Ethics, Business Modeling, Customer Segmentation, Emerging Markets, Capacity Planning
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