Priya Shastri, Management Consultant in Cincinnati, OH, United States
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Priya Shastri

Management Consulting Expert

Cincinnati, OH, United States

Toptal member since September 24, 2025

Bio

Priya is an operational strategist with 15+ years of experience engineering sustainable strategies for healthcare businesses. As a P&L and growth leader, she ensures her visionary plans are also profitable and practical for her clients. Priya specializes in leveraging data and technology to solve complex problems and transform businesses.

Career Highlights

Education Highlights

Master of Business Administration (MBA)
Kellogg School of Management

Case Studies

Expertise

  • Business Strategy
  • Cross-functional
  • Healthcare Operations
  • Operations
  • P&L Responsibility
  • Presentations
  • Process Innovation
  • Strategy

Work Experience

Senior Director, Operations and Growth

2015 - 2024
DaVita
  • Directed operations for 30+ multi-site dialysis clinics, managing a $80 million P&L and a team of 200+ healthcare professionals, with full accountability for results.
  • Managed the home business's financial planning and analysis (FP&A), including developing and overseeing a 3-year financial forecast to support a strategic growth plan.
  • Developed and executed a multi-year strategic roadmap for home dialysis growth across KY, OH, and IN, including a comprehensive channel strategy that increased home dialysis penetration by 37% and drove tech-enabled clinical improvements.
  • Grew regional footprint by opening six new dialysis clinics in a saturated market, expanding access, and demonstrating strategic growth capabilities.
  • Led critical change management initiatives for 38 physicians in the second largest nephrology group, streamlining modality education and patient tracking systems, significantly enhancing practice success and adoption of new care models.
  • Hired and retained frontline RN and technician teams through targeted strategies during a critical staffing shortage, ensuring uninterrupted care quality and provider engagement.
  • Headed the deployment of a predictive hospitalization risk model to proactively manage high-risk patients within VBC markets, significantly improving care coordination and enabling data-driven interventions.
Focus areas: Growth, Operations, People Management, P&L Responsibility, Patient Outcomes, Customer Experience, Digital Transformation, Stakeholder Management, Customer Journey, Journey Mapping, Business Transformation, Healthcare, Healthcare Services, Business Processes, Automation, Management Consulting, Decision Modeling, Process Design, Operational Modeling, Organizational Design, Executive Consulting, Business Architecture, Decision Frameworks, Senior Executive Management, Executive Leadership, Business Strategy, Growth Strategy, Business Consulting, Human Resources (HR), COO, Change Management, Operations Management, Process Optimization, Team Leadership, Fractional COO

Education

2013 - 2014

Master of Business Administration (MBA) in Strategy

Kellogg School of Management - Evanston, IL, USA

2011 - 2013

Master of Public Administration (MPA) in Health Policy

Harvard University - Cambridge, MA, USA

Skills

Industry Expertise

Healthcare

Other

Data Analytics, Healthcare Operations, Growth, Operations, People Management, P&L Responsibility, Cross-functional, Project Management Office (PMO), Strategy, Process Innovation, Presentations, Customer Experience, Stakeholder Management, Business Transformation, Healthcare Services, Business Processes, Automation, Decision Modeling, Process Design, Operational Modeling, Executive Consulting, Decision Frameworks, Senior Executive Management, Executive Leadership, Change Management, Operations Management, Process Optimization, Team Leadership, Fractional COO, Health Policy, Microsoft 365, Digital Transformation, Customer Journey, Journey Mapping, Management Consulting, Business Architecture, Sustainable Development, Financial Data Analytics, Business Strategy, Patient Outcomes, Marketing, Executive Support, Legal Analysis, Licensing, Analytics, Financials, Organizational Design, Growth Strategy, Business Consulting, Human Resources (HR), COO

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