Serge Billiouw
Verified Expert in Management Consulting
Management Consulting Expert
Bernardsville, NJ, United States
Toptal member since March 2, 2026
Serge is an enterprise data and AI executive with 25+ years of experience leading large-scale digital and AI transformations. He's been a trusted advisor to CEOs and boards, aligning AI strategy, governance, and operating models to measurable growth. Serge translates ML and Generative AI into revenue-generating products and operational gains. He facilitates executive AI workshops, helping leadership teams turn AI ambition into focused, ROI-driven roadmaps.
Career Highlights
Certification Highlights
Case Studies
Cloud Migration
Building a Global Data & Analytics Function from the Ground Up
Expertise
- Analytics
- Artificial Intelligence (AI)
- Cloud
- Data
- Data Strategy
- Digital Transformation
- Generative Artificial Intelligence (GenAI)
- Google Cloud Platform (GCP)
Work Experience
Strategic Data and AI Consultant
Apex Consultancy Group
- Partnered with executive teams to define enterprise AI and digital transformation strategies, translating ambiguous priorities into actionable roadmaps, operating models, and governance structures.
- Designed and facilitated executive AI workshops for senior leadership teams, aligning vision, accelerating AI literacy at the C-suite level, and driving organizational commitment to AI-native transformation.
- Advised executives on emerging AI/ML/GenAI technologies, providing structured recommendations that inform strategic investment decisions and enterprise AI roadmaps.
VP of Data, Analytics, and Digital Transformation
Breezeline
- Defined and executed enterprise AI/ML/GenAI strategy, aligning with C-suite priorities and enabling measurable business transformation, and positioning the organization as an AI-forward enterprise.
- Spearheaded revenue-generating AI initiatives, including customer lifetime value modeling, churn prediction, and AI-powered personalized marketing programs, directly contributing to top-line growth.
- Led enterprise digital transformation from legacy infrastructure to a cloud-native architecture, enabling enterprise-scale AI experimentation and unlocking advanced analytics capabilities.
- Built and scaled a high-performing 20+ person AI/analytics organization, establishing governance, delivery, and enablement practices aligned with measurable business outcomes.
- Delivered GenAI-powered solutions (customer service automation, intelligent document processing) that demonstrated tangible business value while adhering to compliance and governance standards.
- Established a responsible AI framework and governance guardrails, ensuring compliance with regulatory standards and bias-mitigation practices across all AI solutions.
Adjunct Professor
Endicott College
- Educated and inspired future professionals on data mining, Business Intelligence, and AI, translating complex technical concepts into accessible knowledge.
- Integrated real-world executive case studies on AI operating models, Responsible AI, and digital transformation.
- Facilitated applied projects bridging academic theory with live industry challenges.
Chief Data Officer and Co-owner
The Brand Seeders
- Co-founded and scaled an AI-powered consumer intelligence platform, commercializing behavioral prediction models that generated recurring revenue for clients spanning startups to global multinationals.
- Drove brand-building and revenue growth for marquee clients (Samsung, KIA, Top Gear) through AI-powered insights and high-impact digital transformation campaigns.
- Developed a SaaS analytics platform for the world's largest out-of-home (OOH) advertising company, enabling real-time campaign optimization based on live trends, consumer behavior, and location data, improving campaign performance by over 20%.
Education
Graduate Diploma in Executive Education
McGill University - Montreal, Canada
Master’s Degree in Business Administration (MBA)
Vlerick School of Management - Ghent, Belgium
Master's Degree in Political Science
University of Ghent - Ghent, Belgium
Certifications
Applying AI Principles with Google Cloud
Change Management
ExperiencePoint
Data Engineering Foundations
What is Data Science?
IBM | via Coursera
Skills
Finance
Business Intelligence (BI)
Other
Data, Artificial Intelligence (AI), Generative Artificial Intelligence (GenAI), Digital Transformation, Analytics, AI Consulting, AI Adoption, Google Cloud Platform (GCP), Cloud Migration, Cloud, AI Automation, Business Strategy, Data Strategy, Systems Thinking, Stakeholder Analysis, Quantitative Analysis, Persuasion, Policy, Scenario Analysis, Corporate Strategy, Financial Analysis, Capital Allocation, Operational Modeling, Change Management, Growth Strategy, Performance Management, Competitive Strategy, Go-to-market (GTM) Strategies, Executive Decision-Making, Strategic Leadership, Corporate Governance, Enterprise Risk Management (ERM), Stakeholder Mapping, Organizational Effectiveness, Executive Communication, AI & Advanced Analytics Strategy, Cloud Data Platforms, Churn Analysis, Operational Analytics, Talent Management, Vendor Management, Governance, Organizational Readiness, Stakeholder Engagement, Change Leadership, Change Communication, Cross-functional Collaboration, Consensus Building, Big Data, Google Cloud, Data Analytics, Data Science, Data Engineering
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