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Dominik Mayer

Dominik Mayer

Ho Chi Minh City, Ho Chi Minh, Vietnam
Member since November 11, 2018
Dominik believes that a strong passion for life comes with seeking out challenges, knowledge, and new experiences every day—both personally and professionally—in an effort to develop independence, spur intellectual freedom and embolden creativity. As such, as a product management consultant, he propels businesses to build better, sustainable product lines that benefit their brand and their vision for the future.
Dominik is now available for hire
Project Highlights
  • Transformed a project into a product organization by defining standardized products that were sold in a scalable way.
  • Conducted interviews with Indian mall operators, retailers, and industry experts and drafted a minimum viable product.
  • Made sure the client‘s chatbot system was compliant with the European General Data Protection Regulation (GDPR).
Expertise
  • Agile
  • Agile Product Management
  • Contract Negotiation
  • Customer Development
  • Customer Interviews
  • Lean Development
  • Lean Product Development
  • Lean Startups
Education
Select Certifications
Employment
  • Product Management Consultant
    2015 - 2017
    str84wd Products
    • Worked as a project lead optimizing the client's prepaid tech stack which minimized release downtimes by 65%.
    • Analyzed the call scenarios of more than 3 million telecommunication customers before and during a migration.
    • Wrote specifications for the target system with implementation budget of more than €2 million.
    • Identified, approached and interviewed more than 40 mall operators, retailers, and industry experts.
    • Compiled a 65-page research report and facilitated strategic decisions.
  • Senior Product Manager
    2015 - 2015
    Windeln.de
    • Oversaw the German and Chinese web and mobile shop.
    • Set up processes for requirements, tests and releases enabling double the monthly releases.
    • Led the release of the Chinese mobile website and the Aptamil Reservation Service.
  • Product Manager
    2012 - 2015
    Mercateo
    • Led a change in management in the transition from a project-based to a product-based organization.
    • Defined eight standardized, combinable products out of the former project portfolio reducing complexity, decreasing customer decision time from months to weeks/days.
    • Introduced market-driven pricing to identify customers using the platform strategically.
    • Trained sales team presenting product portfolio at SMBs and multinational corporations.
    • Managed the product portfolio targeted at strategic purchasers.
    • Visited 2-3 customers per month, understanding their product use and needs (e.g. procurement workflows, ERP systems, logistics setups).
    • Developed roadmaps and planned the execution as the product owner of a ten-person Scrum team (e.g., link features of new catalog management from the current version to get early feedback).
    • Optimized internal processes to lower customer acquisition and connection costs.
    • Transformed the organization to support systematic product development.
    • Worked with the IT department to implement agile software development processes.
    • Defined Holacracy-inspired roles to clarify accountabilities inside the product team.
Project History
  • Creating a Product Organization
    Transformed a project into a product organization by defining standardized products that were sold in a scalable way.

    The company had a sales force that presented potential customers with many options for integrating the company‘s products into the customer systems. This led to very long decision times as customers thought a lot about the right setup. Internally there was no standard way of handling new customers which made each new customer a costly and time-intensive project.

    In cooperation with legal, sales, project management, and operations departments, I created standard products with easy-to-understand product descriptions. The products could be booked separately or combined for a deeper integration.

    This led to a massive decrease in acquisition and onboarding time and cost and allowed the company to massively increase sales.

  • Indian Malls
    Conducted interviews with Indian mall operators, retailers, and industry experts and drafted a minimum viable product.

    The client wanted to launch an existing product in the Indian market that was targeted at Indian malls.

    I was flown to Bangalore and Chennai and used cold approaches to get in touch with the managers of several malls and mall developers. After learning about the problems those mall developers face, I could then validate that there is a need for the product.

  • GDPR Compliance
    Made sure the client‘s chatbot system was compliant with the European General Data Protection Regulation (GDPR).

    The client operates a chatbot system which provides the users with information about their accounts. With the introduction of the GDPR, the client needed to ensure that the entire system fulfilled all of the legal requirements.

    I coordinated the client‘s data protection, operations, and IT teams to assess the system, fix technical issues, and set up all of the necessary processes to ensure full compliance.

Education
  • Completed a language class in Vietnamese
    2019 - 2019
    University of Social Sciences and Humanities - Ho Chi Minh City, Vietnam
  • Master of Science degree in Mechanical Engineering and Management
    2010 - 2012
    Technische Universität München - Munich, Germany
  • Bachelor of Science degree in Mechanical Engineering
    2004 - 2010
    Technische Universität München - Munich, Germany
  • Certificate of Intermediate Chinese in Mandarin Chinese
    2008 - 2009
    Tongji University - Shanghai, China
Certifications
  • HSK 5 (Advanced Chinese)
    MARCH 2018 - PRESENT
    Hanban, Ministry of Education of the People's Republic of China
  • DELF 2nd Degré (Intermediate French)
    SEPTEMBER 2004 - PRESENT
    Républice Française, Ministère de l'Éducation Nationale
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