Iryna Charkovska, Product Manager in Calgary, AB, Canada
Iryna Charkovska

Product Manager in Calgary, AB, Canada

Member since May 25, 2020
Iryna has 12+ years of experience spanning product and project management, strategic and operational planning, performance measurement, continuous improvement, business intelligence, and change management. As a passionate agile product manager, Iryna focuses on building strong teams while delivering exceptional results.
Iryna is now available for hire

Project Highlights

  • Led the design, build, development, testing, and implementation of a business intelligence solution enabling data-driven decision-making across multiple functional areas in the organization.
  • Significantly improved program execution by leading multiple delivery teams through agile transformation and adoption of scum methodology.
  • Coached and mentored multiple business units to enable organization-wide transformation using continuous improvement methodologies like lean and Six Sigma.

Expertise

  • Agile Product Delivery
  • Go-to-market Plans
  • Lean Six Sigma
  • Market Research & Analysis
  • Minimum Viable Product (MVP)
  • Product Discovery
  • Product Roadmaps
  • Prototyping

Employment

  • Senior Project Manager and Planning Advisor

    2018 - 2020
    Alberta Energy Regulator, Canada
    • Simultaneously led multiple cross-functional projects, programs, and portfolios designed to improve the effectiveness and efficiency of the 1,200-member organization.
    • Worked on various projects including software product development, process optimization, and regulatory instrument design and successfully delivered them resulting in $281 million annual savings to the regulated energy industry.
    • Advised executive teams during the design, planning, and implementation of agile transformation. Applied a hybrid approach to managing a program with 40+ people using agile software development and waterfall implementation of government direction.
    • Coached the product manager and project team during the development of the software that provides a holistic assessment of multiple data points and supports data-driven decision making (600+ users from multiple departments).
    • Worked with executives and domain experts to build product vision and overall roadmap for delivery. Led discovery workshops, backlog grooming, and sprint planning sessions.
    • Worked directly with strategy ad operations VPs and directors to align project work with the organizational strategic direction.
    • Managed the needs of various internal and external stakeholder groups, including energy companies and associations, different levels of government, members of the public, and indigenous people.
    • Designed a systematic approach to planning, monitoring, and reporting. Developed and deployed the performance measurement strategy to monitor progress towards desired outcomes and to inform business decisions.
    • Provided strategic advice to the executive team during the creation of a new Innovation business unit.
    • Guided this department through the identification of its mission, vision, strategic priorities, and positioning within and outside of the organization.
  • Product Manager, Continuous Improvement

    2015 - 2017
    Alberta Energy Regulator, Canada
    • Advised the senior leadership teams on developing high-quality project proposals and prioritizing project work based on its impact and alignment with organizational strategic direction.
    • Developed a strategy to integrate continuous improvement mindset for problem-solving and process improvement into day-to-day business activities of the 700-member operations division.
    • Participated in the development of the continuous improvement training strategy and delivered targeted training sessions to more than 200 people across 12 regional offices.
    • Coached and mentored project managers on the application of Lean Six Sigma methodology, project management, and team management.
    • Prepared the project managers for ASQ Lean Six Sigma certification.
    • Designed the curriculum and led the group and one-on-one training sessions based on my experience of being the first black-belt certified practitioner in the department.
  • Project Manager, Continuous Improvement

    2015 - 2015
    Alberta Energy Regulator, Canada
    • Planned and managed multiple cross-functional process improvement projects that contributed to $224 million in annual savings to the regulated industry. Used lean, Six Sigma, and agile methodologies to fit the problem at hand.
    • Worked directly with internal and external customers to deeply understand their pain points, needs, and potential areas for improvement. Focused on workflow design, waste and backlog elimination, defect reduction, and quality improvement.
    • Used statistical, analytical, and creative problem-solving approaches to identify root causes of problems and develop appropriate solutions.
    • Oversaw the implementation of solutions to ensure timely delivery, change adoption, and sustainment. Project results include streamlined processes, increased process capability & predictability, and improved company credibility.
    • Continuously worked on negotiating and building consensus across various internal functions: operations, strategy, regulatory development, law, communications, and IT.
    • Utilized various team-building techniques to manage distributed teams (e.g., facilitated daily standups and sprint planning sessions while working on a software solution to automate publication of application notices on the company website).
  • Business Intelligence Analyst

    2013 - 2015
    Alberta Energy Regulator, Canada
    • Used data analytics and visualization to depict the business unit’s performance.
    • Developed and executed a strategy to enhance the business unit’s data collection, data management, and reporting capabilities (e.g., leveraged Tableau to automate three-level reports to satisfy the needs of executives, managers, & technical experts).
    • Gathered system requirements, designed, developed, and rolled out a solution that enabled the integration of data from multiple systems and simultaneous review of files by numerous technical experts.
  • Researcher

    2011 - 2015
    Johnson-Shoyama Graduate School of Public Policy, Canada
    • Assessed the effectiveness of existing programs and policies.
    • Identified regulatory gaps, and evaluated alternative policy options by using statistics, modeling, forecasting, cost-benefit analysis, and impact assessment methods.
    • Worked on the “Economic Integration of the Aboriginal Population in Canada” study and the results of the study were presented at the conference in Amsterdam, Netherlands, and included in “The Economics of Cultural Diversity” publication.

Project History

  • Business Intelligence Software Development
    Led the design, build, development, testing, and implementation of a business intelligence solution enabling data-driven decision-making across multiple functional areas in the organization.

    I managed 40+ developers, analysts, testers, and domain experts to deliver a tech solution that assessed large amounts of data and produced insights to enable proactive data-driven decision-making across multiple functional areas in the organization. Stakeholders included internal employees, government agencies, and multiple companies from the energy sector.
    Key responsibilities and deliverables:
    • Worked closely with the executives on product vision and overall roadmap for delivery.
    • Led discovery workshops and business requirements elicitation.
    • Ensured alignment of key stakeholders on the priorities.
    • Led product design and launch of MVP and subsequent releases.
    • Regularly spoke with customers and monitored user experience to identify opportunities for improvement.
    • Provided coaching to peer product owners.
    • Led tool integration into business processes.
    Project result:
    • Business intelligence from the tool is used by 600+ users on a daily basis to make data-driven decisions.
    • We successfully implemented a scaled agile framework (LeSS) and built a high-performing remote team. This was the first formal agile project for the team and included a large amount of process creation, team adaptation, and executive counseling.

  • Agile Transformation
    Significantly improved program execution by leading multiple delivery teams through agile transformation and adoption of scum methodology.

    I rolled out agile product development best practices to help shift the program towards being more user- and product-centric. I also advised the executive team on how to design, structure, plan, and implement agile transformation.
    The program teams were poorly organized and did not communicate across despite the need to collaborates on key features. Resources were consistently asked to develop multiple features at the same time, creating a large amount of work in progress (WIP) and not being able to move features across the finish line. I highlighted previously unseen risks and issues and helped the program team avoid and/or mitigate the consequences.
    Project results:
    • Moved the entire program to scrum methodology and developed product backlogs and sprint plans from scratch using Jira.
    • Implemented sprint planning, daily standups, demos, and retrospectives—resulting in the teams' velocity increasing by 60% and team morale was vastly improved.

  • Continuous Improvement Transformation
    Coached and mentored multiple business units to enable organization-wide transformation using continuous improvement methodologies like lean and Six Sigma.

    My participation in continuous improvement (CI) organization-wide transformation started with managing the first pilot CI project. A successful pilot delivery led to a CI rollout across the 1,200-people organization and its 12 regional offices.
    Key responsibilities and deliverables (over three years):
    • Became the first certified Lean Six Sigma Black Belt in my organization.
    • Participated in the development and implementation of the organizational-wide CI framework.
    • Planned and managed multiple cross-functional improvement projects and lead high-performance geographically distributed project teams.
    • Developed a strategy to enhance CI technical capabilities and integrate CI mindset into day-to-day business operations.
    • Developed a training strategy and delivered targeted training sessions across multiple regional offices and different levels of employees (including preparing CI change agents in every department).
    • Provided strategic advice to senior leadership teams for identifying and prioritizing high-impact project opportunities.
    • Coached and mentored CI project leads on the application of Lean Six Sigma methodology, project management, and team management.
    • Prepared CI project leads for Lean Six Sigma certification.

Education

  • Specialization in Software Product Management
    2019 - 2020
    University of Alberta via Coursera - Online
  • Master of Public Administration degree in Public Policy
    2011 - 2013
    University of Saskatchewan, Johnson-Shoyama Graduate School of Public Policy - Saskatoon, Canada
  • Master of Economics and Business Administration degree with honors in Business and Economics
    2009 - 2010
    National Technical University of Oil and Gas - Ivano-Frankivsk, Ukraine
  • Bachelor's degree with honors in Business Administration and Economics
    2005 - 2009
    National Technical University of Oil and Gas - Ivano-Frankivsk, Ukraine

Certifications

  • Performance Measurement
    OCTOBER 2018 - PRESENT
    PuMP
  • Change Management
    DECEMBER 2016 - PRESENT
    Prosci
  • Lean Six Sigma Black Belt
    MARCH 2016 - PRESENT
    American Society for Quality (ASQ)

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