Teresa Huang
Verified Expert in Product Management
Product Manager
Melbourne, Victoria, Australia
Toptal member since July 13, 2020
Teresa has been working in product management for over five years across different company sizes including startup and large organizations. She has a passion for working together with clients to build amazing products that fit for purpose. Additionally, Teresa has a background in business analyst and scrum master, so she can also manage projects, implement analyses, and deliver a product iteratively.
Project Highlights
Expertise
- Agile Product Delivery
- Agile Product Management
- Business Requirements
- Certified Scrum Product Owner (CSPO)
- Certified ScrumMaster (CSM)
- Product Strategy
- Scrum Master
- Story Mapping
Work Experience
Lead Digital Product Manager
Medibank
- Led the digital product team with five product owners across exploration, discovery, and delivery using the scaled agile methodology.
- Built the digital growth, service, and health strategy for over 3 million customers and worked with over 100 stakeholders across the business on the digital strategy and execution.
- Achieved 250,000 health interaction across Medibank for FY20 (CEO commitment to the public) 40% of those interactions are via the digital platform—this was achieved three months early.
- Increased 30% of Medibank mobile app adoption with 650,000 downloads.
- Achieved a continuous year-on-year 10% growth by directing members to the digital self-service platform to reduce 20% of call volume.
Director of Product and Marketing
Marco Polee
- Responsible for product development (MVP approach), strategy, and vision.
- Oversaw and managed customer testing, evaluation, and research.
- Led the creation of the go-to-market strategy, growth hacking marketing tactics, media engagement.
- Managed and was responsible for the cost-benefit evaluations, funding strategy, and pitch deck.
- Achieved customer growth to 3,000 and $2 million worth of listing within the first six months of the soft launch.
Project History
Marco Polee | Fintech Startup
Achieved a customer growth to 3,000 and $2 million worth of listings within the first six months of the soft launch.
Marco Polee is a peer-to-peer currency exchange platform, where our community can connect with each other to meet up and exchange currency.
Our vision is to provide travelers with a new alternative for currency exchange that has absolutely no hidden fees or commission. We don’t charge—making it absolutely free for you to exchange your money at the mid-market rate.
Education
Double Bachelor's Degree in Computing and Business
University of Technology Sydney - Sydney, Australia
Certifications
Certified Scrum Product Owner — CSPO
Scrumology
Certified Scrum Master — CSM
Scrumology
Skills
Tools
Slack, Zoom, Google Hangouts
Paradigms
Agile Product Management
Other
Agile Product Delivery, Business Requirements, Scrum Master, Certified Scrum Product Owner (CSPO), Story Mapping, Customer Research, Scrum Coaching, Product Strategy, Certified ScrumMaster (CSM)
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