Wouter Steenbergen, Product Manager in San Mateo, CA, United States
Wouter Steenbergen

Product Manager in San Mateo, CA, United States

Member since October 9, 2018
A highly motivated, versatile, and skilled product manager, Wouter has demonstrated expertise in software design and delivery covering large-scale cloud services, mobile apps, and on-premise software. He has proven ability to identify and drive strategic programs from inception to launch and thrives in collaborative, team-oriented, and ambiguous environments. He has excellent interpersonal skills and is passionate, creative, and dedicated.
Wouter is now available for hire

Project Highlights



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  • Senior Product Manager

    2014 - 2017
    • Managed the product roadmap and software pipeline with three technical product managers, three development managers, and 44 engineers.
    • Initiated and drove several strategic initiatives designed to increase market share and customer satisfaction. Coordinated with product management, engineering, marketing, support, and professional services.
    • Enabled sales and marketing, internal and partner professional services organizations, and customer documentation.
    • Managed vendor relations for OEM-ed third-party software and services.
    • Implemented AI/Machine learning-based productivity features.
    • Improved development processes to increase predictability and software quality.
    • Designed and delivered a new iOS app, including industry-leading UX, performance and application deployment and management.
    • Realized several premium modules for advanced prospect analysis and document generation.
    • Improved product performance by 83% in key areas by implementing development process changes, and small, medium and large application improvements.
  • Senior Program Manager

    2008 - 2014
    • Revolutionized SharePoint online service management—identified, planned, designed, and delivered enterprise-class data center monitoring, diagnostics, and manual and automated issue recovery as well as on-call rotation management solutions (o365 is SMB SAAS offering serving 1+ million users per day).
    • Implemented and used usage instrumentation and big data analysis, stakeholder- and requirement management, investment prioritization, feature design, and high-level architecture.
    • Managed solution roll-out, presentations, newsletters, marketing collateral, and portal development. Performed cross-organizational coordination and VP-level strategy reviews.
    • Enabled automated investigation and problem resolution (reduced service outages from days of SLA miss to <15 min. recovery times).
    • Delivered FISMA and Chinese government compliant service management software.
  • Senior Consultant

    2005 - 2008
    • Managed the development of front-office internet application in a MS content management system and SharePoint 2003 portal system environment.
    • Refined intake and development on a procedural level: project initiation, planning, and controlling.
    • Reviewed and approved business requirements, specifications, and technical designs.
    • Collaborated with business managers/engineers to build consensus around architectural solutions.
    • Implemented a customer-facing front end system for a major insurance company.
    • Oversaw team SharePoint implementation for a multi-national company.
    • Led a project to create a cross-departmental knowledge management system for a global investment bank.
  • Software Developer

    2002 - 2005
    • Performed extensive coding in Microsoft .NET (C#, ASP.NET) in a web-based environment; designed and reviewed high-level architecture and the design of solution components.
    • Communicated with the business to identify high-level and detailed requirements.
    • Directed a team of on-site and offshore developers and led them through all phases of the project lifecycle.
    • Led projects from concept through completion; liaised with project managers, business stakeholders, QA, and other team members.
    • Designed and implemented marketing collateral management, and template-based advertising publishing portal for Mitsubishi, Nissan, MG Rover, Citroen, and Profile Tire Center.
  • Software Developer

    2000 - 2002
    Adis Retail
    • Implemented complex technical solutions, prototyped visual configuration tool and website for asset movement display, and designed middle-tier framework for flexible architecture usable on servers worldwide.
    • Produced several retail data analysis tools, a Unix to Windows software conversion tool, and an asset management website.

Project History

  • Mobile Device Vision
    Led the design and development of a real-time mobile device vision module.

    Planned, scheduled, designed, and delivered a real-time mobile vision module.

  • From Prototype to Winning Website
    Led the design and implementation of an architect portal.

    This project involved taking initial mockups and turning this idea into a product.

    * detailed product design
    * technology and team selection
    * development management
    * marketing support

    The work is ongoing.


  • Bachelor's degree in Information Technology and Philosophy
    1998 - 2001
    Vrije Universiteit Amsterdam - Amsterdam, the Netherlands


  • MSCD
    MAY 2003 - PRESENT

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