Anthony Okeke, Support and Operations Expert in Abuja, FCT, Nigeria
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Anthony Okeke

Support & Operations Expert

Abuja, FCT, Nigeria

Toptal member since February 18, 2026

Bio

Anthony is a support and operations expert specializing in incident management, cloud and security operations, and production reliability. He helps teams stabilize systems, resolve incidents quickly, and improve operational workflows through monitoring, runbooks, and root-cause analysis. Anthony's background in cybersecurity and cloud infrastructure strengthens his ability to support high-risk, high-availability environments.

Expertise

  • Amazon Web Services (AWS)
  • Azure Active Directory
  • Cloud Security
  • IT Support
  • Microsoft Sentinel
  • Operations
  • SIEM Platforms
  • Windows Server

Work Experience

Security & Operations Engineer

2022 - 2026
Freelance Clients
  • Designed and operated security and infrastructure lab environments to simulate enterprise incidents and response workflows.
  • Built monitoring and detection scenarios across Active Directory and cloud systems and investigated alerts, and performed structured incident triage and root cause analysis.
  • Developed repeatable runbooks and operational checklists for incident handling.
  • Implemented logging and alert validation processes.
  • Performed system hardening and configuration validation.
  • Supported hybrid Windows and Linux environments as well as improved incident repeatability testing and recovery procedures.

IT Support & Systems Operations Specialist

2018 - 2022
Various Client Environments
  • Provided production and infrastructure support across Windows and cloud environments.
  • Troubleshot system, network, and authentication issues.
  • Resolved user-impacting incidents using structured diagnostic methods.
  • Managed identity and access configurations and supported Microsoft 365 and endpoint security tooling.
  • Assisted with operational documentation and process improvements, as well as reduced repeat incidents through root cause tracking.

Project History

Enterprise Attack & Detection Cyber Range Lab

https://youtu.be/4lJtoUl9W_w?si=Q9LUF-SNjygxQT8t

Designed and operated a simulated enterprise environment to run repeatable attack and detection scenarios and improve incident response workflows.

Built and operated a hands-on cyber range lab environment that simulates real-world enterprise attack and detection scenarios across Active Directory and cloud-integrated systems. The project focused on operational reliability, incident response readiness, and monitoring validation.

I designed the network layout, deployed virtual machines, configured logging and alert pipelines, and created repeatable attack scenarios to test detection quality and response procedures. I developed operational runbooks and reset procedures so scenarios could be executed consistently and safely.

The lab was used to validate alert behavior, practice incident triage, test containment steps, and improve root-cause analysis workflows. This project strengthened operational discipline, troubleshooting methodology, and incident-handling structure, similar to those in production support environments.

Education

2025 - 2026

Master's Degree in Cybersecurity and Information Assurance

Western Governors University - Salt Lake City, UT, USA

2013 - 2015

Master's Degree in Software Engineering

University of Houston - Clear-Lake, TX, USA

2006 - 2009

Bachelor's Degree in Information Technology

Monroe University - Bronx, NY, USA

2006 - 2008

Associate's Degree in Information Systems

Monroe University - Bronx, NY, USA

Certifications

JUNE 2025 - MAY 2028

Certified in Cybersecurity

ISC2

JANUARY 2025 - JANUARY 2027

Vulnerability Management Detection & Response Specialist

QUALYS

JULY 2024 - JULY 2026

Cybersecurity Asset Management Specialist

QUALYS

Skills

Tools

Azure DevOps Boards

Productivity Suites

Microsoft Excel, Google Sheets, Google Docs

Professional Skills

Data Annotation

Administrative Operations

Support

Issue Handling

Websites

Operations

Software Procurement Support, Asset Management

Product Support

Troubleshooting

Security & Compliance

Security Incident Triage

Security & Privacy

Secure Disposal Practices

Other

Amazon Web Services (AWS), Azure, Cloud Security, IT Support, Operations, Automation, iOS, Instructional Design, User Training & Support, Scripting, Lesson Development, Chatbot Conversation Design, Chatbots, Data Processing, Windows Server, Azure Active Directory, SIEM Platforms, Microsoft Sentinel, Linux, Microsoft 365, Microsoft Defender Antivirus, Endpoint Security, Network Security, Information Security, Application Security, Splunk Enterprise Security, Mobile App Security, Software Engineering, Software Development, Operating Systems, Software Design, DevOps, Hardware, Software, Operations Tools, Information Technology, Information Systems, Windows, Medpoint, Web Design, Web Development, Incident Response, Incident Management, Security, Monitoring, Network Monitoring, Monitoring & Alerting, Log Analysis, Runbook Development, Infrastructure Operations, SIEM, Cybersecurity

Collaboration That Works

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