Hire the Top 3% of Support and Operations Experts
Toptal is a marketplace for top support and operations experts. Leading companies hire support and operations talent and teams from Toptal for targeted executive assistance, customer support, administrative assistance, and more.
How to Hire Support and Operations Experts
Define Your Hiring Needs
Instantly Access Curated Talent
Connect and Start the Engagement
Hiring for a specific skill?
The Toptal network includes freelance support and operations talent with expertise in a wide array of disciplines and industries. See the list below to find the perfect match for your business needs, from customer support to executive assistance.
Looking for something more specific?
Toptal can help you find support and operations professionals with specific expertise, a unique skill set, tailored industry experience, and more.
Meet Toptal Support and Operations Talent
Kunal Sinha
Customer Support Executive
Previously at
Sai Krishna Kishore Gadhi
Customer Success Manager
Previously at
Dariel Fernandez
Administrative Assistant
Previously at
Customer Support Executive
Kunal is a seasoned customer support and post-sales leader with 13+ years of experience in B2B customer service and technical support. He specializes in SaaS and enterprise talent solutions across APAC. He currently leads post-sales support for LinkedIn's talent solutions clients, focusing on reducing escalations, optimizing platform performance, and driving measurable improvements in customer satisfaction and retention.
Discover more support and operations talent in the Toptal network.
Toptal Ranked #1 Most Reliable Professional Services Company in America
Newsweek and Statista’s rankings were based on an independent survey of more than 2,400 business decision-makers at America’s largest firms.
Methodology for the Rankings
How likely the respondent is to recommend the selected company to others.
Measures the convenience of interaction with the company and efficiency of processes.
Measures the company’s cost-effectiveness and quality relative to price.
Measures whether the company consistently meets or exceeds expectations in quality and timeliness of deliverables.
Measures the company’s ability to consistently fulfill commitments and maintain customer trust.
Why Organizations Choose Toptal
Discover the many ways in which our clients have embraced the benefits of working with Toptal.
Collaborations With Leading Brands
We collaborate with a number of top-tier companies on imagining the future of work.
Toptal Partnership
The Opportunity Loop: An Inside Look at How to Attract and Retain Top Talent
Toptal Partnership
Industry Perspective: Salesforce on Team Alignment and Agile Talent
Toptal Partnership
Call to Action: The On-demand Business Model
Ready to get started?
Hire Top TalentFAQs
You can get started immediately. Share your requirements and receive a curated list of vetted applicants through AI-powered matching. Once you connect with a professional and align on scope and terms, you can begin the engagement right away.
Start by sharing a brief description of your needs. Our AI-powered infrastructure helps define your job requirements and surfaces relevant, vetted applicants aligned with your criteria. Review profiles, connect directly with candidates, and finalize scope and rates before starting the engagement.
All Toptal professionals go through a structured screening process that evaluates role-specific expertise and communication skills. Combined with AI-powered matching and direct access to talent, this approach enables you to hire quickly while maintaining high standards for quality and reliability.
The engagements are hourly with the flexibility to scale hours up or down based on your needs, whether for short-term support or ongoing collaboration.
The Hidden Benefits of Hiring Remote
Learn how organizations are transforming their productivity by tapping into on-demand talent.
The Future of Teams: Managing the Blended Workforce
Discover the eight key competencies critical to creating a sustainable blended workforce and learn how managers can best adapt their businesses to the future of teams.
Convince Your Team to Go Remote: FAQ
Going remote can be a big decision. Julia Stanaro, Manager of Enterprise Account Solutions at Toptal, shares her responses to the most common questions posed by executives about the value of remote work.
Top support and operations experts are in high demand.