Hire Freelance Customer Support Representatives
Julio Cesar Domínguez Peña
Julio is a customer support professional with extensive experience in fast-paced, remote environments. In his current tier 2 role at Foundever, he manages escalated billing, transaction, and technical cases, ensuring high quality and accuracy. He excels at simplifying complex technical topics and maintaining a positive customer experience under pressure. Julio is a detail-oriented problem solver focused on long-term growth in customer success.
Show More
Kristin Kanaar
Kristin is a client-focused leader with 15+ years of experience guiding complex relationships, evaluating high-stakes information, and driving outcomes across higher education, SaaS, and global technology organizations. Her background spans application review, enterprise customer success, strategic partnerships, and program management for globally recognized brands. Kristin is especially motivated by work that supports thoughtful decision-making, strong partnerships, and meaningful outcomes.
Show More
Ahmed Mostafa
Ahmed is a customer-focused professional with 3+ years of experience in customer support across chat, voice, and email, specializing in real-time analysis, issue resolution, and team leadership. He delivers fast, accurate, and empathetic support using CRMs such as Zendesk, Salesforce, Freshdesk, and Intercom. Ahmed can type 110+ words per minute with 100% accuracy and will be a great addition to any team.
Show More
Ana Rita Carvalho-Arms
Ana is a customer-focused professional with 10+ years of experience delivering exceptional support and success outcomes for clients. She has a strong background in account management, issue resolution, and guiding customers through the lifecycle of campaigns and SaaS solutions. Ana is adept at collaborating with cross-functional teams, translating data into actionable insights and ensuring high levels of satisfaction and retention.
Show More
Dylan Chakanyuka
Dylan is a customer and operations expert with a strong background in digital platforms, analytics, and process coordination. He has supported customer operations by managing web systems, optimizing performance through data insights, and enabling teams with accurate reporting and structured workflows. Known for his analytical mindset and reliability, Dylan works cross-functionally to improve customer experience, operational efficiency, and service quality.
Show More
Angelica Reeves
Angelica brings a strong background in hospitality and customer service to her freelance web development work. Before moving into tech, she spent years working in fast-paced restaurant environments, including leadership roles in which she managed service flow, trained staff, and focused heavily on guest experience. That foundation taught Angelica to communicate clearly, solve problems quickly, and understand what businesses actually need to succeed day to day.
Show More
Raul Cirasino
Raul is a customer support and operations professional with experience in SaaS and hospitality-tech environments. An expert at working closely with customers and internal teams to support onboarding, resolve issues, and improve workflows, he is calm under pressure, communicates clearly, and takes ownership until problems are solved. Raul learn products quickly and enjoys turning customer feedback into practical improvements.
Show More
Syed Huzaifa Hassan
Syed is an experienced customer support representative with around three years of experience working with US-based and European companies. He is skilled in live chat, email, and phone support, handling high-volume queries with accuracy and professionalism. Syed focuses on customer satisfaction, clear communication, and fast issue resolution.
Show More
Joan Karanja
Joan is a support and operations expert with 7+ years of experience helping global startups and growing businesses deliver exceptional customer experiences. She has led remote support teams, optimized service workflows, and used data insights to improve retention and resolution rates. Joan thrives in fast-paced, distributed environments where execution and reliability matter.
Show More
Kunal Sinha
Kunal is a seasoned customer support and post-sales leader with 13+ years of experience in B2B customer service and technical support. He specializes in SaaS and enterprise talent solutions across APAC. He currently leads post-sales support for LinkedIn's talent solutions clients, focusing on reducing escalations, optimizing platform performance, and driving measurable improvements in customer satisfaction and retention.
Show More
Karen Jill Lacaba
Karen has 16 years of experience in the BPO industry, developing skills in customer service, operations, technical support, and leadership. In 2022, she transitioned into virtual and EA roles, supporting entrepreneurs and executives across time zones, primarily in the US. She administers calendars and emails, coordinates meeting scheduling and follow-ups, and supports daily administrative and operational tasks. Karen also handles travel coordination, event logistics, and vendor communications.
Show MoreDiscover More Customer Support Representatives in the Toptal Network
Start Hiring
