Jeong Ran Kim
Verified Expert in Support and Operations
Support & Operations Expert
San Jose, CA, United States
Toptal member since March 16, 2026
Jeong is a bilingual Korean-English professional with extensive experience in research, content review, and translation. She is skilled in reviewing large volumes of written materials with meticulous attention to detail. Jeong is also an active personal investor in the US and Korean stock markets with strong familiarity in financial markets, investment terminology (ETFs, DOW, and S&P 500), and ticker-based trading.
Expertise
- Communication
- Content Analysis
- Data Review
- Microsoft Excel
- Microsoft Word
- Quality Assurance (QA)
- Research and Reporting
- Transcription
Work Experience
Marketing Content Creator
STEP (Save The Earth Period)
- Conducted market research to analyze industry trends and market opportunities.
- Synthesized research data and identified key insights.
- Delivered strategic reports and findings directly to the CEO to support decision-making.
Bilingual Content Reviewer
BCForward
- Reviewed Android app content based on client policies and complex guidelines.
- Ensured that the content complied with required standards.
- Maintained high-quality control standards throughout the review process.
Education
Master's Degree in Communications
University of California, Davis - Davis, CA, USA
Skills
Administrative Operations
Transcription, Quality Assurance (QA)
Customer Support
Communication
Productivity Suites
Microsoft Word, Microsoft Excel
Other
Statistics, SPSS, Content Analysis, Data Review, Research and Reporting
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