Osvaldo Cuello
Verified Expert in Support and Operations
Support & Operations Expert
Montreal, QC, Canada
Toptal member since March 12, 2026
Osvaldo is an operations leader with 7+ years of experience in manufacturing and supply chain environments. He recently served as Senior Operations Manager at Labatt Brewing Company, one of Canada's largest brewing and distribution operations. Osvaldo has managed large, unionized workforces and cross-functional teams, and his background spans P&L ownership, zero-based budgeting, Lean Six Sigma process improvement, CAPEX project delivery, and supply chain capacity planning at a national scale.
Expertise
- AutoCAD
- Continuous Improvement
- Lean Six Sigma
- Management Information Systems (MIS)
- Microsoft Excel
- Operations Management
- Quantitative Analysis
- Team Leadership
Work Experience
Senior Operations Manager
AB InBev
- Led 12 frontline managers and 85 unionized employees across a high-volume brewing operation, maintaining high productivity, safety, and engagement.
- Managed a $10+ million zero-based budget with full P&L accountability; reduced operational costs by 7% through data-driven staffing and volume forecasting.
- Generated $400,000+ in annual savings by leading multiple Lean Six Sigma (PDCA) initiatives targeting production losses and material waste.
- Improved planned attainment by 8% through process discipline, KPI dashboarding, and cross-functional alignment with corporate teams.
- Increased team retention and engagement scores by 5% through HR-partnered retention strategies and people-first leadership practices.
- Collaborated with executive leadership to identify systemic inefficiencies and implement scalable, company-aligned solutions.
Technical Services Manager
AB InBev
- Managed brewery utilities operations encompassing water, electrical, steam, CO2, refrigeration, and waste systems alongside active maintenance and CAPEX delivery.
- Led three supervisors and eight engineers, maintaining strict adherence to safety protocols and industry best practices.
- Reduced core working capital by 3% through a strategic spare parts stocking and inventory optimization initiative.
Packaging Budget & Capacity Manager – Canada
AB InBev
- Managed annual budget planning and capacity modeling for Labatt's national packaging supply network, aligning financial and operational goals.
- Led deployment of custom packaging software upgrades nationally—delivering commissioning and training milestones on schedule.
- Collaborated cross-functionally during portfolio reviews to optimize national product mix for business performance.
CAPEX & Utilities Manager
AB InBev
- Led the London brewery's CAPEX and utilities program in direct support of AB InBev's 2025 sustainability goals.
- Managed capital project planning, execution, and utilities infrastructure—delivering on scope, schedule, and budget while maintaining full operational continuity.
- Conducted UAT and commissioning studies on a new packaging line.
Business Process Manager, Bottles
AB InBev
- Led the Edmonton bottle line team through 3 transformative years of major capital investment, new product line launches, and increased production demand.
- Drove measurable improvements in line efficiency and planned attainment through Lean methodology and rigorous performance management.
- Built and managed KPI frameworks and continuous improvement programs that formed the operational foundation for future efficiency gains.
Group Manager, Logistics
AB InBev
- Managed shift-based logistics operations—overseeing material flow, labor allocation, transportation, and scheduling in a fast-paced brewing environment.
- Developed foundational expertise in Labatt's management system and operational tools during my first role with the organization.
- Led a PDCA initiative that reduced shipping errors by 3%.
Education
Master's Degree in Business Administration (MBA)
Boston University – Questrom School of Business - Boston, MA, USA
Bachelor's Degree in Mechanical Engineering
Memorial University of Newfoundland - St. John's, NL, Canada
Skills
Administrative Operations
Continuous Improvement, Maintenance
Productivity Suites
Microsoft Excel, Microsoft PowerPoint
Other
Operations Management, Quantitative Analysis, Team Leadership, Lean Six Sigma, Management Information Systems (MIS), AutoCAD, Intuit QuickBooks, Profit & Loss (P&L), Business, SOLIDWORKS, Design, Engineering, Sustainability, Leadership, P&L Management, Capacity Planning, Software Testing, Portfolio Management, CAPEX, Utilities, Process Improvement, Logistics
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