Andrew Chandler

Designer

New York, NY, United States

Member since February 9, 2018

Andrew designs experiences, as a designer or team leader, that make a difference in people’s lives. His record includes successful redesigns, integrations, and enhancements for digital products, services, and apps for major companies that served millions of users. Let's collaborate!

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Portfolio

A New Flow for McGraw-Hill Education's Connect 2
- UX Flows
- Product Design
- Axure RP Pro
- UX Wireframes
- Concept Sketching
- Usability Testing
- Scenario-based Design
- User Roles
- UX Architecture
A Redesign of a Scholastic Website
- Journey Maps
- User Journeys
- Information Architecture (IA)
- Sitemaps
- UX Wireframes
- Responsive UX Design
- User Research
- Sketch
- InVision
- Wireframing
- Personas
- Scenarios
An eCommerce Upgrade for Scholastic
- UX Wireframes
- Prototyping
- Axure RP Pro
- eCommerce UX
- Interaction Design (IxD)
- Usability Testing
- UX Flows
- Responsive UX Design
New UX for a Nonprofit Website Section
- UX Design
- UX Wireframes
- Information Design
- Information Retrieval
- Sketch
- Stakeholder Interviews
- Search
- Non-profit
- Content Design
- Metadata
Reconfiguring McGraw-Hill Education's Connect
- UX Flows
- Flow Diagrams
- Annotated Wireframes
- Interaction Design (IxD)
- Team Leadership
- Digital Product Design
- Complex Problem Solving
- UX Analysis
Adding Search to McGraw-Hill Education's Connect
- Annotated Wireframes
- Product Design
- UX Flows
- Search
- Remote User Testing
- Interface Design
- Requirements & Specifications
- Team Leadership

Employment

Director, User Experience
2017 - 2018
Scholastic
- Acted as the lead designer for a complete redesign of the classroom magazines website, including a hands-on UX design.
- Led the design for six websites used by teachers in pre-K to second-grade classrooms, including a hands-on UX design.
- Designed UX for a new video library product.
- Led the design for a new content-rich website about civics for use in classrooms.
- Managed a department of UX and UI designers.
Technologies: Sketch, Adobe Creative Suite, InVision, Axure
User Experience Manager
2012 - 2017
McGraw-Hill Education
- Acted as the lead UX designer for a redesign of the flagship digital product.
- Designed dozens of enhancements to the flagship and other digital products, both customer-facing and internally used interfaces.
- Conducted dozens of research studies—from context-gathering interviews to usability studies.
- Designed workflows and processes used internally related to agile practices, accessible design, user research, and more.
- Managed a department of UX and UI designers.
Technologies: OmniGraffle, Adobe Creative Suite, InVision, Axure
Director, Interactive Services
2000 - 2011
Carnegie Hall
- Led dozens of projects as UX lead, content development lead, and project manager, including redesigns of Carnegiehall.org.
- Designed UX and created content strategy for festival minisites.
- Designed the UX for ticket purchase flows.
- Created the UX design for the first-ever mobile website.
- Oversaw the digital marketing production and other aspects of the interactive services department.
Technologies: Adobe Creative Suite

Education

Master of Arts degree in Musicology
1994 - 1997
University of Minnesota - Minneapolis, MN, USA
Master of Music degree in Music
1989 - 1991
Juilliard School - New York City, NY, USA
Bachelor of Arts degree in Music
1984 - 1989
Oberlin College - Oberlin, OH, USA

Experience

Sitemaps10 years
Interaction Design (IxD)10 years
Information Architecture (IA)10 years
UX Wireframes10 years
UX Design10 years
Journey Maps7 years
User Research7 years
User Journeys7 years

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