Andrew Chandler

Designer

New York, NY, United States

Member since February 9, 2018

Andrew designs experiences, as a designer or team leader, that make a difference in people’s lives. His record includes successful redesigns, integrations, and enhancements for digital products, services, and apps for major companies that served millions of users. Let's collaborate!

UX Design Information Architecture (IA)Sitemaps UX Flows User Flows UX Wireframes Wireframing User Journey Maps Journey Mapping User Research Usability Testing User Interviews Show more

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Portfolio

A New Flow for McGraw-Hill Education's Connect 2
- UX Flows
- Product Design
- Axure RP Pro
- UX Wireframes
- Concept Sketching
- Usability Testing
- Scenario-based Design
- User Roles
- UX Architecture
A Redesign of a Scholastic Website
- Journey Maps
- User Journeys
- Information Architecture (IA)
- Sitemaps
- UX Wireframes
- Responsive UX Design
- User Research
- Sketch
- InVision
- Wireframing
- Personas
- Scenarios
An eCommerce Upgrade for Scholastic
- UX Wireframes
- Prototyping
- Axure RP Pro
- eCommerce UX
- Interaction Design (IxD)
- Usability Testing
- UX Flows
- Responsive UX Design
New UX for a Nonprofit Website Section
- UX Design
- UX Wireframes
- Information Design
- Information Retrieval
- Sketch
- Stakeholder Interviews
- Search
- Non-profit
- Content Design
- Metadata
Reconfiguring McGraw-Hill Education's Connect
- UX Flows
- Flow Diagrams
- Annotated Wireframes
- Interaction Design (IxD)
- Team Leadership
- Digital Product Design
- Complex Problem Solving
- UX Analysis
Adding Search to McGraw-Hill Education's Connect
- Annotated Wireframes
- Product Design
- UX Flows
- Search
- Remote User Testing
- Interface Design
- Requirements & Specifications
- Team Leadership

Employment

Director, User Experience
2017 - 2018
Scholastic
- Acted as the lead designer for a complete redesign of the classroom magazines website, including a hands-on UX design.
- Led the design for six websites used by teachers in pre-K to second-grade classrooms, including a hands-on UX design.
- Designed UX for a new video library product.
- Led the design for a new content-rich website about civics for use in classrooms.
- Managed a department of UX and UI designers.
Technologies: Sketch, Adobe Creative Suite, InVision, Axure
User Experience Manager
2012 - 2017
McGraw-Hill Education
- Acted as the lead UX designer for a redesign of the flagship digital product.
- Designed dozens of enhancements to the flagship and other digital products, both customer-facing and internally used interfaces.
- Conducted dozens of research studies—from context-gathering interviews to usability studies.
- Designed workflows and processes used internally related to agile practices, accessible design, user research, and more.
- Managed a department of UX and UI designers.
Technologies: OmniGraffle, Adobe Creative Suite, InVision, Axure
Director, Interactive Services
2000 - 2011
Carnegie Hall
- Led dozens of projects as UX lead, content development lead, and project manager, including redesigns of Carnegiehall.org.
- Designed UX and created content strategy for festival minisites.
- Designed the UX for ticket purchase flows.
- Created the UX design for the first-ever mobile website.
- Oversaw the digital marketing production and other aspects of the interactive services department.
Technologies: Adobe Creative Suite

Education

Master of Arts degree in Musicology
1994 - 1997
University of Minnesota - Minneapolis, MN, USA
Master of Music degree in Music
1989 - 1991
Juilliard School - New York City, NY, USA
Bachelor of Arts degree in Music
1984 - 1989
Oberlin College - Oberlin, OH, USA

Experience

Interaction Design (IxD)10 years
UX Design10 years
Sitemaps10 years
UX Wireframes10 years
Information Architecture (IA)10 years
User Research7 years
User Journeys7 years
Journey Maps7 years

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