Deborah Dennis, Designer in Oakland, CA, United States
Deborah Dennis

Designer in Oakland, CA, United States

Member since September 27, 2016
Deborah is a UX design and research expert in analyzing users' needs and crafting creative and engaging interaction designs. She is well versed in making complex products into simple easy to use interfaces. Deborah has designed mobile, web, and SaaS apps for Visa, Apple, Intel, Autodesk, Symantec, and multiple startups. Deborah is a collaborative leader skilled in building relationships, influencing, and presenting as well as setting priorities, strategy, and design direction.
Deborah is now available for hire

Portfolio

Digital Design

Employment

  • Lead User Researcher for the Lending Experience Team

    2020 - 2021
    Silicon Valley Bank - Freelance
    • Created a UX research plan and strategy for a new concept MVP design for their clients' digital lending experience.
    • Conducted eight in-person interviews with early-stage startup founders to understand the current process of getting a loan thru SVB.
    • Performed competitive analysis of the current commercial lending space.
    • Performed additional six user interviews of a conceptual lending experience and created a UX roadmap and customer journey map for a proposed new design.
    • Worked closely with the Product Team UX Designers and Engineers to understand the product requirements, budget constraints, and engineering limitations.
    • Created a value proposition matrix to illustrate our customers' needs and highlighted our user research findings with user goals, pains points, and user tasks based on our user research.
    Technologies: Figma
  • Lead UX Researcher and Designer

    2019 - 2020
    Fortune 50 Heavy Equipment Manufacturer ( via Toptal)
    • Conducted in-person meetings with a team to understand the brand and project history; created a UX research plan and design proposal, developed a baseline current state of product task analysis flow, and performed a competitive analysis.
    • Performed 14 user interviews (five were on-site, one at a client site in Canada, the others were remote Skype user interviews with five global clients, including in Australia & the US) and created a baseline customer journey map.
    • Identified a clear list of patterns based on our user research by using the value proposition canvas methodology to help understand our customers' needs and classifying our user research findings into user goals, user pains points, and user tasks.
    • Conducted analysis and rapid ideation, synthesized our user research, and refined an actionable point of view (POV) or problem statement.
    • Determined the app layout, structure, and navigation in conjunction with heuristics and UX design patterns.
    • Handed-off wireframes to the UI team, created high-fidelity mockups and responsive design patterns, iterated mockups, and validated mockups with user testing.
    Technologies: Adobe Creative Suite, Figma, Sketch, SaaS Design, User Interviews, User Research, User Journey Maps, Product Design, User Experience (UX), User Flows, Wireframing, Enterprise SaaS, Strategy, Customer Interviews

Education

  • Bachelor of Arts degree in Product Design
    1984 - 1988
    Southern Illinois University, Carbondale - Carbondale, IL, USA

Experience

Location

Oakland, CA, United States

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