Ecko Tam

Designer in Melbourne, Victoria, Australia

Member since July 27, 2020

Ecko is a senior user experience and product designer with eight years of experience in designing intuitive user experience and functional user interfaces for various digital products across different industry sectors including startups, travel, telecommunication, insurance, and public sectors in Australia and APAC regions. His expertise is in well-rounded end-to-end product design from research, ideation, and validation to delivery.

User Experience (UX)User Interface (UI)Dashboard Design Web App UX Web App UI Web App Design Product Design Mobile App Design Mobile App UI UX Strategy User Interviews Usability Testing Data Visualization Game Design Web Programming Show more

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Portfolio

Digital Design

Crew PreStart: Internal Tool for Shift Check-in
- Web App UX
- Web App UI
- Interviews
- User Experience (UX)
- User Interface (UI)
- UX Strategy
- User Flows
- Digital Kiosks
- Logistics
- Sketch 4
- InVision
Fair Farms: Agriculture Certification Dashboard
- Web App UX
- Web App UI
- Dashboard Design
- User Experience (UX)
- User Interface (UI)
- Interviews
- Usability Testing
- Agriculture
- Figma
- Zeplin
Hiveup: Community-driven Marketing Platform
- User Interface (UI)
- Web Design
- Design Systems
- Startups
- Figma
- Marketing
Joondalup Council Dashboard: Smarter Park Management
- User Interface (UI)
- Web App UI
- Responsive Design
- Dashboard Design
- State Government
- Sketch 4
- Zeplin
- UI Development
Service Update: Queensland Rails Travel
- User Experience (UX)
- User Interface (UI)
- Website Redesign
- Responsive Design
- Interviews
- User Personas
- Public Transportation
- Sketch 4
- InVision
- UI Development
Atorvia: Tour Marketplace in Southeast Asia
- Marketplaces
- Web App UX
- Web App UI
- User Experience (UX)
- User Interface (UI)
- UX Strategy
- Dashboard Design
- Startups
- Figma
- UI Development
- Travel

Employment

Senior UX Designer
2020 - 2020
Seek
- Led the user experience discovery and design in Seek's primary markets in Australia and New Zealand. Improved and enhanced the job searching experience for over 14 million users.
- Collaborated and worked closely with the PO to define squad OKR and roadmap prioritizations.
- Identified opportunities and gaps to improve the overall experience of the product.
- Discovered candidate needs through market analysis, user research, and feedback channels.
- Facilitated the design process as well as presented and iterated on design solutions.
- Tested and validated hypotheses by analyzing experiment results.
Technologies: Hotjar, InVision, Sketch
Senior UX Designer
2019 - 2020
VicRoads
- Conducted user research including interviews and in-person questionnaires.
- Facilitated and led the user journey mapping workshops.
- Created user flows, wireframes, and hi-fidelity mockups.
- Carried out usability testing with qualitative and quantitative research methodologies.
- Tracked and monitored projects complying with DTA DSS standard and WCAG 2.0.
Technologies: Hotjar, Figma
UX Consultant
2018 - 2019
NTT, Ltd.
- Facilitated and led the user journey mapping and ideation workshops.
- Conducted user interviews and synthesized user pain points.
- Conducted quantitative and qualitative user research.
- Created user flows, wireframes, and hi-fidelity mockups from synthesis data.
- Created interactive prototypes and tested them rapidly by utilizing a UCD approach.
- Created and maintained scalable design systems in multiple organizations.
- Tracked and monitored projects complying with DTA DSS standard and WCAG 2.0.
Technologies: Hotjar, InVision, Sketch
Senior UX/UI Designer
2012 - 2017
Locatrix Communications
- Designed, organized, and managed in-house projects and coordinated with clients.
- Visualized verbal ideas into wireframes and hi-fidelity mockups for the clients.
- Led the design process for various mobile app projects.
- Designed and developed user interactions across different client projects.
- Organized and managed user acceptance on design approval.
- Developed and integrated the front-end interface into an existing back-end framework.
Technologies: Hotjar, InVision, Sketch

Education

Bachelor of Multimedia Degree in Creative Design
2009 - 2011
Griffith University - Brisbane, Australia
Associate of Information Technology Degree in 3D Game Design
2007 - 2009
Hong Kong Baptist University - Hong Kong
Pre-associate of Information Technology Degree in Information Technology
2005 - 2006
Hong Kong Polytechnic University - Hong Kong

Certifications

Creating a Great User Experience for Mobile Apps
JUNE 2012 - PRESENT
University of Leeds
Digital Skills: User Experience
MAY 2012 - PRESENT
Accenture

Experience

User Experience (UX)8 years
Interaction Design (IxD)8 years
Web App Design8 years
Web App UX8 years
User Interface (UI)8 years
Product Design6 years
Mobile UX5 years
UX Strategy4 years

Location

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