Ecko Tam, Designer in Melbourne, Victoria, Australia
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Ecko Tam

Verified Expert  in Design

Designer

Location
Melbourne, Victoria, Australia
Toptal Member Since
August 14, 2020

Ecko is a senior user experience and product designer with eight years of experience in designing intuitive user experience and functional user interfaces for various digital products across different industry sectors including startups, travel, telecommunication, insurance, and public sectors in Australia and APAC regions. His expertise is in well-rounded end-to-end product design from research, ideation, and validation to delivery.

User Experience (UX)User Interface (UI)Dashboard DesignWeb App UXWeb App UIWeb App DesignProduct DesignMobile App DesignMobile App UIMobile UXUX StrategyUser InterviewsUsability TestingData VisualizationGame Design

Portfolio

Work Experience

Senior UX Designer

2020 - 2020
Seek
  • Led the user experience discovery and design in Seek's primary markets in Australia and New Zealand. Improved and enhanced the job searching experience for over 14 million users.
  • Collaborated and worked closely with the PO to define squad OKR and roadmap prioritizations.
  • Identified opportunities and gaps to improve the overall experience of the product.
  • Discovered candidate needs through market analysis, user research, and feedback channels.
  • Facilitated the design process as well as presented and iterated on design solutions.
  • Tested and validated hypotheses by analyzing experiment results.
Technologies: Hotjar, InVision, Sketch

Senior UX Designer

2019 - 2020
VicRoads
  • Conducted user research including interviews and in-person questionnaires.
  • Facilitated and led the user journey mapping workshops.
  • Created user flows, wireframes, and hi-fidelity mockups.
  • Carried out usability testing with qualitative and quantitative research methodologies.
  • Tracked and monitored projects complying with DTA DSS standard and WCAG 2.0.
Technologies: Hotjar, Figma

UX Consultant

2018 - 2019
NTT, Ltd.
  • Facilitated and led the user journey mapping and ideation workshops.
  • Conducted user interviews and synthesized user pain points.
  • Conducted quantitative and qualitative user research.
  • Created user flows, wireframes, and hi-fidelity mockups from synthesis data.
  • Created interactive prototypes and tested them rapidly by utilizing a UCD approach.
  • Created and maintained scalable design systems in multiple organizations.
  • Tracked and monitored projects complying with DTA DSS standard and WCAG 2.0.
Technologies: Hotjar, InVision, Sketch

Senior UX/UI Designer

2012 - 2017
Locatrix Communications
  • Designed, organized, and managed in-house projects and coordinated with clients.
  • Visualized verbal ideas into wireframes and hi-fidelity mockups for the clients.
  • Led the design process for various mobile app projects.
  • Designed and developed user interactions across different client projects.
  • Organized and managed user acceptance on design approval.
  • Developed and integrated the front-end interface into an existing back-end framework.
Technologies: Hotjar, InVision, Sketch
2009 - 2011

Bachelor of Multimedia Degree in Creative Design

Griffith University - Brisbane, Australia

2007 - 2009

Associate of Information Technology Degree in 3D Game Design

Hong Kong Baptist University - Hong Kong

2005 - 2006

Pre-associate of Information Technology Degree in Information Technology

Hong Kong Polytechnic University - Hong Kong

JUNE 2012 - PRESENT

Creating a Great User Experience for Mobile Apps

University of Leeds

MAY 2012 - PRESENT

Digital Skills: User Experience

Accenture