Ecko Tam
Verified Expert in Design
Designer
Melbourne, Victoria, Australia
Toptal member since August 14, 2020
Ecko is a passionate product designer focused on UX with ten years of experience solving complex problems for a better human experience. He specializes in end-to-end product design processes from strategy, research, ideation, validation, and delivery to iterative improvements.
Work Experience
Senior UX Designer
Seek
- Led the user experience discovery and design in Seek's primary markets in Australia and New Zealand. Improved and enhanced the job searching experience for over 14 million users.
- Collaborated and worked closely with the PO to define squad OKR and roadmap prioritizations.
- Identified opportunities and gaps to improve the overall experience of the product.
- Discovered candidate needs through market analysis, user research, and feedback channels.
- Facilitated the design process as well as presented and iterated on design solutions.
- Tested and validated hypotheses by analyzing experiment results.
Senior UX Designer
VicRoads
- Conducted user research including interviews and in-person questionnaires.
- Facilitated and led the user journey mapping workshops.
- Created user flows, wireframes, and hi-fidelity mockups.
- Carried out usability testing with qualitative and quantitative research methodologies.
- Tracked and monitored projects complying with DTA DSS standard and WCAG 2.0.
UX Consultant
NTT, Ltd.
- Facilitated and led the user journey mapping and ideation workshops.
- Conducted user interviews and synthesized user pain points.
- Conducted quantitative and qualitative user research.
- Created user flows, wireframes, and hi-fidelity mockups from synthesis data.
- Created interactive prototypes and tested them rapidly by utilizing a UCD approach.
- Created and maintained scalable design systems in multiple organizations.
- Tracked and monitored projects complying with DTA DSS standard and WCAG 2.0.
Senior UX/UI Designer
Locatrix Communications
- Designed, organized, and managed in-house projects and coordinated with clients.
- Visualized verbal ideas into wireframes and hi-fidelity mockups for the clients.
- Led the design process for various mobile app projects.
- Designed and developed user interactions across different client projects.
- Organized and managed user acceptance on design approval.
- Developed and integrated the front-end interface into an existing back-end framework.
Education
Bachelor of Multimedia Degree in Creative Design
Griffith University - Brisbane, Australia
Associate of Information Technology Degree in 3D Game Design
Hong Kong Baptist University - Hong Kong
Pre-associate of Information Technology Degree in Information Technology
Hong Kong Polytechnic University - Hong Kong
Certifications
Creating a Great User Experience for Mobile Apps
University of Leeds
Digital Skills: User Experience
Accenture
Skills
Tools
Sketch 4, InVision, Zeplin, Sketch, Hotjar, Photoshop CC
Industry Expertise
Logistics, Marketing
Platforms
Figma
Other
Interaction Design (IxD), User Experience (UX), User Interface (UI), Product Design, Dashboard Design, User-centered Design (UCD), Web App UX, Web App UI, Web App Design, UX Strategy, User Interviews, Usability Testing, Mobile App Design, Discovery Workshops, Mobile App UI, Mobile UX, Game Design, Web Programming, Marketplaces, Interviews, User Flows, Digital Kiosks, Responsive Design, Web Design, Design Systems, Branding, Design Sprints, Website Redesign, User Personas, Agriculture, Startups, State Government, UI Development, Public Transportation, Travel, Data Visualization, Framer
Experience
- Interaction Design (IxD) - 8 years
- User Experience (UX) - 8 years
- User Interface (UI) - 8 years
- Web App UX - 8 years
- Web App Design - 8 years
- Product Design - 6 years
- Mobile UX - 5 years
- UX Strategy - 4 years
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