Ecko is available for hire
Hire EckoEcko Tam
Verified Expert in Design
Designer
Location
Melbourne, Victoria, Australia
Toptal Member Since
August 14, 2020
Ecko is a passionate product designer focused on UX with ten years of experience solving complex problems for a better human experience. He specializes in end-to-end product design processes from strategy, research, ideation, validation, and delivery to iterative improvements.
Work Experience
Senior UX Designer
2020 - 2020
Seek
- Led the user experience discovery and design in Seek's primary markets in Australia and New Zealand. Improved and enhanced the job searching experience for over 14 million users.
- Collaborated and worked closely with the PO to define squad OKR and roadmap prioritizations.
- Identified opportunities and gaps to improve the overall experience of the product.
- Discovered candidate needs through market analysis, user research, and feedback channels.
- Facilitated the design process as well as presented and iterated on design solutions.
- Tested and validated hypotheses by analyzing experiment results.
Technologies: Hotjar, InVision, Sketch
Senior UX Designer
2019 - 2020
VicRoads
- Conducted user research including interviews and in-person questionnaires.
- Facilitated and led the user journey mapping workshops.
- Created user flows, wireframes, and hi-fidelity mockups.
- Carried out usability testing with qualitative and quantitative research methodologies.
- Tracked and monitored projects complying with DTA DSS standard and WCAG 2.0.
Technologies: Hotjar, Figma
UX Consultant
2018 - 2019
NTT, Ltd.
- Facilitated and led the user journey mapping and ideation workshops.
- Conducted user interviews and synthesized user pain points.
- Conducted quantitative and qualitative user research.
- Created user flows, wireframes, and hi-fidelity mockups from synthesis data.
- Created interactive prototypes and tested them rapidly by utilizing a UCD approach.
- Created and maintained scalable design systems in multiple organizations.
- Tracked and monitored projects complying with DTA DSS standard and WCAG 2.0.
Technologies: Hotjar, InVision, Sketch
Senior UX/UI Designer
2012 - 2017
Locatrix Communications
- Designed, organized, and managed in-house projects and coordinated with clients.
- Visualized verbal ideas into wireframes and hi-fidelity mockups for the clients.
- Led the design process for various mobile app projects.
- Designed and developed user interactions across different client projects.
- Organized and managed user acceptance on design approval.
- Developed and integrated the front-end interface into an existing back-end framework.
Technologies: Hotjar, InVision, Sketch
Education
2009 - 2011
Bachelor of Multimedia Degree in Creative Design
Griffith University - Brisbane, Australia
2007 - 2009
Associate of Information Technology Degree in 3D Game Design
Hong Kong Baptist University - Hong Kong
2005 - 2006
Pre-associate of Information Technology Degree in Information Technology
Hong Kong Polytechnic University - Hong Kong
Certifications
JUNE 2012 - PRESENT
Creating a Great User Experience for Mobile Apps
University of Leeds
MAY 2012 - PRESENT
Digital Skills: User Experience
Accenture
Experience
Collaboration That Works
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