Francis Otuogbai
Verified Expert in Design
Designer
Dubai, United Arab Emirates
Toptal member since May 9, 2019
Since 2013, Francis has been developing functional UX and UI designs for various disciplines. He's worked for numerous companies, including fintech and eCommerce giants across Africa. Francis draws upon his in-depth knowledge of information architecture and design thinking to create and deploy enterprise-level user interactive designs.
Portfolio
9Pay Web Platform
Work Experience
Lead, Product Design
Invygo Tech FZ
- Empowered the Invygo design team to advocate for Invygo customers, champion human-centric approaches, and embrace design thinking to maximize their potential.
- Ensured the Invygo design team delivered a compelling value proposition, addressed real user problems, facilitated ease of use, and improved user attachment over time.
- Ensured product quality, creativity, and delivery, translating stakeholder, team, and customer satisfaction into business value.
Senior Product Designer
Talabat
- Supported the post-order experience squad to create the world's most transparent and frictionless post-order experience by minimizing customer contact rate to 1% and increasing POE NPS to +55.
- Assisted the new food verticals (NFV) squad to create a seamless, multi-vertical experience that simplifies daily routines by using data to influence business strategies and introducing multi-verticals that create and simplify experiences.
- Maintained and improved design standards across all platforms by regularly keeping up with new trends to stay ahead in the market and using a design thinking approach to achieve the company's shared vision.
Lead, Product Design
Kudi.ai
- Developed design solutions for the underbanked and unbanked.
- Redesigned the business admin portal for the easy reporting and analysis of relevant data.
- Redesigned an app for merchant transactions to solve user pain points (Android and iOS).
- Redesigned companies' websites for ease of access to important information.
- Redeveloped the business transactional portal to meet business objectives and for it to lead in its space.
Lead, Product Design
Konga Limited
- Led the UI team in redesigning the company's product, Konga.com.
- Worked on the design direction and interface of the company's travel portal.
- Developed and managed the design system for the business brand.
- Spearheaded the redesign of the company's merchant admin system to solve a mobility design flaw.
- Made daily decisions to enhance user experience and align with business goals.
Senior UI Designer
Interswitch Group
- Designed a responsive web platform for a credit card system in an emerging market.
- Developed the experience and design for an ATM management system to deploy images on ATMs across the country remotely.
- Redesigned a loyalty portal for a bank to reward its customers via the redemption of points.
- Redesigned a platform for financial transactions (Android app and web platform).
- Developed a design system of an internet banking portal for a merchant bank.
Lead Designer | CRM Analyst
Africa Internet Group | AIG (Rocket Internet)
- Oversaw the newsletter campaign design and tracked the metrics.
- Designed patterns and the style guide for the brand.
- Managed a team of nine offering services across 10 countries.
Certifications
Digital Product Design
Deloitte Digital
Skills
Tools
Sketch, InVision, Marvel App, Zeplin, Jira, Adobe Photoshop, FullStory
Platforms
Figma, Web, Mobile, iOS, Android, Zeppelin, MacOS
Industry Expertise
Health & Wellness, Banking & Finance, Hotels & Lodging, Travel & Leisure, Healthcare
Other
Web Design, Product Design, App UI, App UX, Web App Design, User Experience (UX), User Interface (UI), Data Visualization, Information Architecture (IA), App Design, iOS UI Design, Android UI Design, UI Design, Graphic Design, Design Systems, Visual Design, Minimalism, Web App UI, Layout Design, User Flows, UX Design, Typography, Logo Design, MVP Design, Wireframing, Mobile App Design, Prototyping, Healthcare IT, Software as a Service (SaaS), UX Prototyping, User Testing, Mockups, Artificial Intelligence (AI), Responsive Web Design (RWD), Energy, Devices, Electricity, Business, Strategy, Web UI, Lean UX, Content Management Systems (CMS), Subscriptions, Web UX, Design, Mobile Payments, Financial Transactions, Mobile Banking, History, Card Payments, Money Transfers, Barcode Reader, Mobile Wallet, Cryptocurrency, Credit Card Processing, Loans & Lending, Fintech, Money, Questionnaires, Customer Management Applications, Responsive Design, Mobile Apps, Lifestyle, Medical Software, Hospitals, Healthcare Management Systems, Product Strategy, UX Strategy, UX Branding, Vector Graphics, Financial UX, Finance
Experience
- Product Design - 10 years
- App UX - 9 years
- Information Architecture (IA) - 9 years
- Web Design - 9 years
- App UI - 9 years
- Android - 9 years
- iOS - 9 years
- Figma - 9 years
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