Jamal Nichols, Designer in San Francisco, CA, United States
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Jamal Nichols

Verified Expert  in Design

Product Designer

San Francisco, CA, United States
Toptal Member Since
July 3, 2019

Jamal is a design leader trusted by some of the most outstanding companies, such as Google, Facebook, Uber, Walmart, and Wells Fargo. While he can handle any design challenge, Jamal specializes in designing products at the highest levels of quality and thought process.


Work Experience

Senior Design Manager

2021 - PRESENT
Careem Networks FZ (owned by Uber)
  • Launched the first ultra-fast grocery delivery service in the MENA region. Owned the entire design process and iterated based on data post-launch.
  • Led the fintech team to vast increases in revenue and customer loyalty.
  • Upleveled the design team's maturity by introducing new ways of working.
Technologies: Figma, Communication, Leadership, Layout Design, UI Design, UI Components

Senior Product Designer

2019 - PRESENT
  • Helped build the enterprise-side software that Facebook recruiters and coordinators use to schedule the many candidates interviewed every year.
Technologies: MURAL, Figma, Sketch, UI Design, UI Components

Principal Product Designer

2017 - 2018
  • Helped spearhead the creation of a design practice from scratch at Equinix.
  • Coordinated with recruiters to interview candidates, do screening calls, and lead in-person interviews.
  • Defined product strategy and keeping the holistic design vision on course across all touchpoints and all new initiatives.
  • Socialized design and educated stakeholders on the importance of design.
Technologies: OmniGraffle, Axure, Figma, Sketch

UX Design Immersive Instructor

2016 - 2017
General Assembly
  • Taught the ten-week, full-time UX design immersive course to over 100 students. The top 25% of students all got jobs within four weeks at great companies.
  • Created and taught two-hour lectures, mentored during 1:1 time, gave design feedback on a regular basis, and gave career advice and resources.
  • Got very high NPS ratings.
Technologies: Paper Prototyping, Axure, Figma, Sketch, Teaching

Senior Product Designer

2015 - 2016
  • Used IA and user flows to give the team clarity on all user journeys across the product.
  • Ran design sprints to make fast progress and get consensus from key people.
  • Redesigned notifications, first minor, then major, resulting in an overwhelmingly positive reception.
  • Created motion design explorations to help people understand the brand.
Technologies: InVision, Adobe Photoshop, Sketch

Senior Interaction Designer

2014 - 2015
Wells Fargo
  • Redesigned parts of the desktop and mobile site according to brand standards.
  • Led meetings with stakeholders in Charlotte, NC to get consensus on content strategy and design direction.
Technologies: Sketch, Adobe Photoshop, Axure

Product Design Lead

2013 - 2014
Walmart Labs
  • Led product design on Classrooms by Walmart, a direct competitor to teacherlists.com.
  • Led product design on Savings Catcher, Walmart’s biggest initiative of 2014.
  • Connected across multiple teams to get consensus and move things forward.
  • Led product design for an interactive nursery, where we worked together with external companies and internal stakeholders to create a page where people spent an average of 15 minutes.
Technologies: Visio, OmniGraffle, Sketch, Adobe Photoshop, Axure

Interaction Designer

2011 - 2012
BMW Group
  • Provided interaction and visual design for all search pages on the European redesign of bmw.de.
  • Ran meetings with BMW’s stakeholders and iterated on the feedback we got from them.
Technologies: Sketch, Adobe Photoshop, Axure
2017 - 2018

Certificate in Virtual & Augmented Reality

Upload VR - San Francisco

2004 - 2009

Master's Degree in Media System Design

University of Darmstadt - Darmstadt

Collaboration That Works

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