Maye Wimmer
Verified Expert in Design
Designer
Lahaina, HI, United States
Toptal member since April 20, 2026
Maye is a lead product designer with 12+ years of experience designing complex products at the intersection of enterprise SaaS, fintech, and Web3. She grounds every engagement in user needs and systems thinking by translating complexity into products people trust. With experience shaping tools for 1+ million users and AI-driven platforms at enterprise scale, Maye designs for the moments that matter most, turning complex problems into products people trust.
Portfolio
NICE CXone MAX Agent Agentic Platform
NICE AI Copilot for Agents – Real-time Interaction Guidance
NICE CXone Supervisor Dashboard
DeFi Kingdoms Blockchain Web3 GameFi UX
Experience
- Adobe Photoshop - 15 years
- Adobe Illustrator - 12 years
- UX Design - 10 years
- Adobe Experience Design (XD) - 10 years
- Prototyping - 10 years
- Wireframing - 10 years
- Figma - 8 years
- SaaS - 5 years
Tools
- Adobe Experience Design (XD)
- Adobe Photoshop
- Adobe Illustrator
Work Experience
Lead Product Designer
HODL Bonds
- Designed the end-to-end product experience for HODL Bonds, a structured fintech platform that reached $330,000 in on-chain transaction volume within 2 months of launch.
- Built the product design system from zero, including typography, color, components, and financial data styling across every product surface.
- Used Claude to build a coded interactive prototype that resolved a core interaction, accelerating the final shipped solution.
- Designed the Build a Bond flow, the product's highest-stakes decision point, from problem framing through shipped implementation on desktop and mobile.
- Designed Ask Snowy, a conversational AI assistant built into the platform to guide users through complex bond decisions, reducing onboarding friction at first use.
Lead Product Designer
Kingdom Studios
- Led product design for a decentralized finance (DeFi) gaming platform that scaled to 2+ million active users and facilitated over $1 billion in on-chain transactions at peak engagement.
- Built a comprehensive design system from zero for a Web3 gaming platform, establishing component libraries, interaction patterns, and visual language across all product surfaces.
- Designed DeFi mechanics UX, including hero NFT systems, liquidity pools, and quest flows, balancing complexity with accessibility for a global player base.
- Translated complex blockchain concepts—staking, liquidity provision, and NFT ownership into intuitive UI patterns accessible to both crypto-native and new users.
Senior UX Designer
NICE
- Led end-to-end redesign of CXone MAX Agent, the primary workspace for 1+ million contact center agents, improving task efficiency and reducing cognitive load across omnichannel workflows.
- Designed AI agent tools and supervisor dashboards that unified real-time data, routing logic, and escalation flows into a single, cohesive enterprise platform.
- Built and maintained a scalable design system for CXone products, enabling faster delivery across multiple product teams and ensuring visual consistency at enterprise scale.
- Conducted user research and synthesized insights across agent and supervisor personas to inform interaction patterns for high-stakes, real-time customer service environments.
- Collaborated cross-functionally with product, engineering, and QA teams to ship omnichannel routing features used by enterprise clients across global contact center operations.
- Drove UX strategy for AI-powered agent assistance features, translating complex machine learning outputs into clear, actionable UI patterns for non-technical frontline users.
UX Design Manager
meta.us
- Established branding and scalable design systems for a global competitive esports gaming platform founded by ex-Blizzard directors.
- Conducted UX research and usability testing to optimize responsive platform performance.
- Produced user flows, wireframes, prototypes, and component libraries.
- Collaborated closely with back-end and front-end engineers.
Interactive Designer
Perfectly Posh
- Identified UX gaps in the direct sales cart flow and designed an intuitive consultant-selection experience from sketch through prototyped final design.
- Created custom responsive landing pages and email campaigns aligned to brand standards for a fast-growing eCommerce platform.
- Collaborated with creative directors, web analysts, and engineers to ship interactive web experiences supporting the company's rapid growth.
- Analyzed user feedback and translated insights into iterative design solutions across multiple product surfaces, maintaining consistency with brand quality standards.
- Designed mobile-first ticket reservation flow for Day Away events, reducing checkout friction for thousands of consultants across national locations.
Education
Bachelor's Degree in Graphic Design
Brigham Young University–Hawaii - Laie, Hawaii
Skills
Tools
Adobe Experience Design (XD), Adobe Photoshop, Adobe Illustrator, Canva, Slack, Sketch, InVision, Adobe CC, Confluence, Jira, Claude, Adobe Premiere Pro, Adobe Lightroom, Zeplin, Lightning Design System, AI Tools, Salesforce Lightning Design System (SLDS)
Platforms
Figma, Mobile, Salesforce, Shopify, Webflow
Industry Expertise
Marketing, Product Ideation
Languages
CSS, HTML, JavaScript
Other
Graphic Design, Design Principles, Web Design, Communication, SaaS, Enterprise SaaS, Enterprise Design, Contact Centers, Prototyping, Wireframing, UX Design, Iconography, Design Systems, Component Libraries, omnichannel, Responsive UI, User Research, SaaS Design, Software as a Service (SaaS), Agentic AI, Dashboards, Data Visualization, Decentralized Finance (DeFi), DApps, Blockchain, Blockchain Platforms, Cryptocurrency, Cryptocurrency Wallets, Decentralized Applications, Non-fungible Tokens (NFT), NFT Design, Branding, Web3, Jobs to be Done (JTBD), Remote Work, Beauty Products, Typography, User Interface (UI), Web Content Accessibility Guidelines (WCAG), User Experience (UX), Product Design, AI Design, Mobile Design, User Journeys, eCommerce, Website Design, Responsive Web Design (RWD), User Flows, Dashboard Design, UI Design, Mobile App Design, Web App Design, Artificial Intelligence (AI), Rapid Prototyping, Ideation, Rapid Interactive Prototyping, Cross-functional Team Collaboration, Agile, Low-fidelity Prototypes, High-fidelity Prototypes, Landing Page Design, Interactive Prototypes, Trading, Trading Systems, Design Thinking, Design Workshops, Web Dashboards, Stakeholder Management, Web App UX, Discovery Workshops, AI-powered Product Design, Iterative Design, B2B, Design, Enterprise Application Design, WCAG 3, Interaction Design (IxD), Product Research, Quantitative User Research, UX Research, Print Media, Mobile App UI, Mobile UX Design, Behavioral Design, Strategy, UI Audits, UX Audits, Gamification, App Design, Apps, Mobile UX, App UX, Presentation Design, CRM, Custom CRM Modules, Personas, UX Wireframes, Web Application Design, Visual Design, Responsive Design, Sitemaps, Content Management Systems (CMS), CMS, Documentation, Analytics, Search Engine Optimization (SEO), On-page SEO, Fintech Design, Systems Thinking, Conceptual Design, Journey Mapping, Customer Journey, AI Chatbots, AI-enabled Applications, Chatbot Conversation Design, B2C, Chatbots, Responsive Web Apps, Web Applications, Layout Design, Redesign, Competitive Analysis, Design Strategy, Product Leadership, Product Strategy, Brainstorming, Design Leadership, User Experience Design, Executive Presentations, Investor Presentations, Cloud, High-fidelity Mockups, User Onboarding, Visual Hierarchy, Early-stage Startups, Enterprise Software, Onboarding, User Journey Maps, Workflow Design, Data-heavy Design, UI Prototyping, UX Prototyping, Web App UI, Claude Design, Financial UX, People Management, WCAG 2, Accessibility, Conversational Design, Conversational AI, Design Management, Large Language Models (LLMs), Logo Design, Growth Strategy, Workflow Analysis, Brand Guidelines, Color Theory, MVP Design, Data Analysis, Tablet Design, Ads, Banner Ads, Banner Design, Content Design, Digital Ad Design, Digital Advertising, Email Design, Marketing Design, Microinteraction Design, Visual Storytelling, Color Palettes, Discord, Notion, Research, Instructional Design, Microsoft Teams, Enterprise AI, AI Agents, Qualitative User Research, Quantitative Research, Tokenization, Fintech, HTML Email, Email Marketing, Information Architecture (IA), User Testing, Remote User Testing, User Validation, Scrum, Conversion Rate Optimization (CRO), HIPAA Compliance, Artificial Intelligence as a Service (AIaaS), AI Systems, Service Design, User Behavior, User Interviews, Animation, Research Synthesis, Publishing, Customer Experience, Claude Code, Illustration, Cross-platform, Event Marketing, Generative Artificial Intelligence (GenAI), React
How to Work with Toptal
Toptal matches you directly with global industry experts from our network in hours—not weeks or months.
Share your needs
Choose your talent
Start your risk-free talent trial
Top talent is in high demand.
Start hiring