Paul Morris

Paul Morris

Designer
Surfers Paradise, Queensland, Australia
Member since May 14, 2019
Paul provides his clients with the confidence that they’re solving the right problem, the best way they know how—be it for specific product features or entirely new product offerings—before investing in delivery. He has spent the past 10 years specialising in designing digital product concepts for Australia’s largest banking institutions, such as the Commonwealth Bank, Westpac and Suncorp along with Queensland state government agencies.
Paul is now available for hire
Portfolio
Digital Design
  • InFlow: Customer Journeys in Virtual Reality
    InFlow: Customer Journeys in Virtual Reality
  • SCLQ: Reimagining our Digital Experience
    SCLQ: Reimagining our Digital Experience
  • QParents: Future Vision
    QParents: Future Vision
  • Carer Connect: Caring for the Carers
    Carer Connect: Caring for the Carers
  • Our Child: Locating Missing Children Quickly
    Our Child: Locating Missing Children Quickly
  • Suncorp: CX team Foundations and Strategy
    Suncorp: CX team Foundations and Strategy
Employment
  • UX Lead
    2018 - PRESENT
    Supreme Court Library Queensland (SCLQ)
    • Worked closely with the project team to sharpen and clarify the vision of what success looked like for the project.
    • Led the research with core user groups. Created the research script, executed interviews, and analyzed and synthesized data.
    • Delivered the research findings report with prioritized recommendations for client consideration.
    • Facilitated and led numerous workshops to clarify the information architecture and ran co-design workshops to generate specific feature ideas.
    • Presented all major design updates and project milestones to the leadership team and core project team.
    • Led the usability testing effort with core user groups. Created the test script, executed testing sessions, conducted analysis and synthesis, and produced a findings report with recommendations for actioning.
    • Facilitated and led roadmapping workshops to establish a detailed 18-month feature roadmap. Worked with numerous stakeholders to confirm priorities in light of research findings and strategic initiatives.
    • Composed user flows and sequencing of screens, created all wireframes and iterated accordingly based on feedback from scheduled, weekly check-ins with the project team.
    Technologies: Sketch, InVision, Adobe Photoshop
  • Founder
    2017 - PRESENT
    InFlow Interactive
    • Led the project and coordinated a team of three. Established success metrics, created and maintained delivery plans and managed work directly delegated.
    • Conducted foundational research with experience designers using surveys and interviews to better understand current views and behaviors when it came to journey mapping tools.
    • Built a concept prototype for a solution that would help designers better communicate customer personas and journeys to their stakeholders using virtual reality.
    • Coordinated and executed the testing effort.
    • Prioritized change recommendations from testing and oversaw design enhancements.
    • Demonstrated the concept prototype at various industry meetup events and private demo sessions with prospective clients.
    Technologies: InVision, Sketch, Keynote, Adobe Photoshop
Other Experience
  • Using Pretotypes to Support a Business Case (Publication)
    Concept pretotypes facilitate the creation of small-scale tests to verify basic assumptions about a project business case. Pretotyping can save hours of work during implementation and determine the success of a project.
Education
  • Honours degree in Information Technology
    2003 - 2004
    University of Western Sydney - Sydney, Australia
  • Bachelor's degree in Commerce (Information Systems)
    1998 - 2000
    University of Western Sydney - Sydney, Australia
Experience
  • Executive Presentations15 years
  • Design Concepts10 years
  • Prototyping10 years
  • Design Thinking10 years
  • UI Design10 years
  • UX Design10 years
  • UX Strategy7 years
  • User Research7 years

Location

Surfers Paradise, Queensland, Australia

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