Rachel Nielsen, Designer in Aix-en-Provence, France
Rachel Nielsen

Designer in Aix-en-Provence, France

Member since November 1, 2022
Rachel is a multidisciplinary designer working remotely. Whether designing products, visuals, or services, Rachel approaches her work with kindness and curiosity. Her non-traditional background, combined with the skills gained through client work, has turned her into a pragmatic and empathetic designer and subject matter expert who is always ready to bring a new perspective to product development, design reviews, client presentations, and workshops.
Rachel is now available for hire


  • Service Designer

    2019 - 2022
    • Conducted and synthesized research for a major pharmaceutical company's employee experience redesign and created service blueprints and onboarding materials to train the employees in their new roles.
    • Redesigned the airline's notification system to be more useful and empathetic to passengers.
    • Co-created a toolkit for circular design, including a microsite, testing new methods, and working with clients to iterate on the content.
    • Created the training materials and led workshops for a pharmaceutical company's new patient journey mapping approach, including continuous research on the materials and journey framework.
    Technologies: Figma, MURAL, Miro, FigJam, Microsoft Excel, Google, Web App Design, SaaS Design, B2B, Product Design, UX Design, Artificial Intelligence (AI), MVP Design, User Experience (UX), Mobile, User Interface (UI), Organizational Design, Ways of Working, User Research, Design Workshops, Content Writer, Training Materials, B2B2C, Business to Business (B2B), Software as a Service (SaaS), Employee Experience, Digital Twin, Data Analytics, Optimization, Employee Engagement, Onboarding, Content, Education, Design, UI Guidelines, Data Visualization
  • Visual Designer

    2019 - 2022
    • Helped design and ship a major tech corporation's digital twin platform, owning the UX and visual design for two of the platform's main features. Initiated and facilitated the design team's switch to Figma.
    • Designed the illustrations and the user interface for the proof-of-concept prototype of a journey-mapping app for a major pharmaceutical client.
    • Designed the user interface for a web app of a government department, designed UI elements to ensure the UI library met all accessibility requirements, and oversaw the design and conception of the web-based design system.
    • Illustrated custom avatars for new joiners at the agency.
    • Designed the visuals for various proposals, presentations, and internal communications.
    Technologies: Sketch, Figma, Adobe, Framer, InVision, MURAL, Miro, Adobe CC, Visual Design, Adobe Photoshop, Illustration, Inclusive Design, UX Research, Branding, Graphic Design, Brand Identity, Visual Identity, Style Guides, Design Systems, UX Design, Copywriting, UI Design, Color Theory, Typography, Product Design, User Journey Maps, Web UX Design, Web Design, Accessibility, Service Design, User Interface (UI), Dashboard Design, SaaS Design, B2B, Art Direction, Email Design, Artificial Intelligence (AI), MVP Design, User Experience (UX), Wireframing, Mobile, FigJam, Organizational Design, User Research, Design Workshops, Content Writer, B2B2C, Web Platforms, Business to Business (B2B), Software as a Service (SaaS), Color Schemes, Logotype, Iconography, Digital Twin, Data Analytics, Optimization, Portraits, Character Illustration, Onboarding, Design, Education, UI Guidelines, Brand Guidelines, Data Visualization


  • Introduction to Inclusive Design
    MAY 2021 - PRESENT
    University of the Arts London
  • Visual Identity
    JULY 2020 - PRESENT
    University of the Arts London
  • UX Foundations: Style Guides and Design Systems
    JUNE 2020 - PRESENT
  • Graphic Design
  • UI/UX Design
    JULY 2019 - PRESENT



Aix-en-Provence, France

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