Tiffany Chiu
Verified Expert in Design
Designer
San Francisco, CA, United States
Toptal member since April 1, 2020
Tiffany is a passionate designer with over seven years of experience designing for both web and mobile platforms. Her body of work includes large-scale enterprise SaaS products to mobile apps for fast-growing start-ups. She spent the last two years at a Silicon Valley-based start-up, where she was the principal designer redesigning and building new tools in the health and fitness space.
Portfolio
Zenrez CRM
Artisan
ZenRetain
Veteran's First
Work Experience
Principal Designer
Zenrez
- Designed an enterprise-level CRM for fitness studios to manage their clients.
- Redesigned a machine-learning email marketing tool, including email templates and purchase flows.
- Led the design of a custom studio-branded mobile iOS app.
- Conducted user research and led initiatives on studio feedback.
- Created and maintained a visual design component library.
- Improved existing processes by working closely with our product team and engineers.
Senior UI/UX Designer
Momentum Design Lab
- Designed an internal reporting tool for an enterprise-level corporate learning platform.
- Completed a heuristic evaluation and redesigned the loan process of a consumer-facing mortgage application to reduce drop-off rate.
- Led the visual redesign for a large company in the healthcare space.
- Worked closely with the client on the ideation and design of a fully-featured analytics tool.
- Created wireframes based on stakeholder requirements and user research.
- Identified usability issues within products and wrote heuristic evaluations.
- Built clickable prototypes to show user flow.
- Drove design reviews and presented designs to clients and stakeholders.
UX Designer
Sidebench Studios
- Designed an eCommerce platform for a high-profile jewelry designer.
- Conducted usability testing and user experience research.
- Followed style guidelines to carry brand across product.
- Created responsive designs for mobile and desktop.
- Worked with developers to ensure technical feasibility.
Education
Bachelor of Arts Degree in Computing in the Arts (Interdisciplinary)
UC San Diego - La Jolla, California
Certifications
Full Stack Web Development
Dev Bootcamp
User Experience Certificate
UCLA Extension
Skills
Tools
Sketch, Zeplin, InVision, Adobe Photoshop, FullStory, Adobe Illustrator
Languages
HTML, CSS3
Platforms
iOS, Android, Figma, Web, MacOS, Axure
Other
Product Design, UX Design, Enterprise SaaS, UI Design, Visual Design, Mobile Design, SaaS, User Research, Prototyping, Branding, User Interface (UI), User Experience (UX), User Testing, eCommerce Design, Responsive Design, Email Template Design, Data Visualization, Report Design, Heuristic Evaluation
Experience
- User Experience (UX) - 7 years
- User Interface (UI) - 7 years
- UX Design - 7 years
- UI Design - 7 years
- Product Design - 7 years
- User Research - 7 years
- Enterprise SaaS - 5 years
- SaaS - 5 years
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