Publication
Innovate with Purpose: An Overview of the Jobs to Be Done Framework
https://www.toptal.com/designers/ux/jobs-to-be-done-framework
Zbignev is currently unavailable
Zbignev Gecis
Verified Expert in Design
Designer
Vilnius, Vilnius County, Lithuania
Toptal member since May 7, 2020
Bio
Zbignev has been a product designer for nearly 20 years. He has worked on hundreds of projects and offered his expertise on everything from SaaS and eCommerce to marketing and branding. The great companies he's partnered with include MTV, Ikea, BMW, and American Express, as well as countless startups and fintech companies. Zbignev specializes in creating a design process that helps clients make more money and save more time.
Experience
- UX Design - 18 years
- User Interface (UI) - 18 years
- Product Design - 15 years
- User Personas - 10 years
- Goal-directed Design - 10 years
- Customer Journey - 10 years
- Design Systems - 10 years
- Marketplace Design - 9 years
Portfolio
Food Delivery App to Handle Large Events
Product DesignFigmaWeb App DesignMobile App DesignProgressive Web Applications (PWAs)Responsive Web Apps+ 9 more
CRM for Sales
Responsive Web Design (RWD)iOS App DesignAndroid App DesignWeb ApplicationsUser PersonasCustomer Relationship Management (CRM)+ 11 more
Business Management System
FintechPoint-of-Sale (POS) SystemsWeb App UXWeb ApplicationsResponsive Web Design (RWD)Responsive Web Apps+ 26 more
Menu123 – Food Ordering Platform
Marketplace PlatformsMarketplace DesignWeb App DesignWeb App UXWeb App UIUser-centered Design (UCD)+ 21 more
Pizza Hut Online Ordering Website
eCommerceFood Ordering PlatformsFoodtechRestaurants & DiningFood OrderingeCommerce Design
Work Experience
Design Team Lead
2017 - PRESENT
Shift4 Payments
- Created the LH design system that reflects the patterns and components that underpin the Shift4 Payments web products. These patterns and components provide a unified language when designing apps and products within the organization’s ecosystem.
- Redesigned the POS that process $30 billion annually. I created a visual roadmap in the form of a high-fidelity prototype and defined a clear set of goals that were justified by qualitative and quantitative research methods.
- Championed a goal-driven design process to transform the organization's approach to product development. I facilitated workshops, courses, and research sessions.
- Rethought and redesigned the whole Lighthouse Business Management System and created the tools to ensure consistency.
- Researched, concept-tested, and designed the UX and UI for five internal systems: a ticketing system for support, a lead management system and a contract management system for sales, an underwriting app, and a reporting system for card processing.
- Served as a product owner and a UX/UI designer for the HarborPay app, a complete order and pay-at-the-table app that allows everyone to take payments on their smartphones.
Technologies: Adobe Photoshop, Axure, Figma, Accounting Systems, Design Systems, Banking & Finance, Fintech, Lead Management, Online Ordering, Food Ordering Platforms, Bank Transactions, Information Architecture (IA), Wireframing, Adaptive Design, Mobile Design, Mobile App Design, POS, Card Payments, Online Payments, Component Libraries
Founder and UX/UI Designer
2007 - 2017
Indigo Kids
- Delivered more than 100 projects during my 10 years at Indigo Kids. Our main clients were MTV, Tele2, Swedbank, Ikea, SEB (a Nordic financial services group), and Royal Unibrew. We received a Golden Drum Award and awards from The FWA and Awwwards.
- Managed the daily work of a team with over 10 members, including business analytics, developers, and designers. I was also responsible for all the communication with clients.
- Served as the product owner and UX/UI designer while Indigo Kids served as R&D for Menu123, a Brooklyn-based startup. From 2012 to 2017, I was accountable for ensuring that the team delivered value to the business.
- Led and ran Agile development teams of 10+ people, organized remote teams in four time zones, created business processes, and prioritized and delivered projects.
Technologies: Agile, Jira, InVision, Flash, Adobe Illustrator, Adobe InDesign, Adobe Photoshop, Axure, Design Systems, Banking & Finance, Fintech, Lead Management, Online Ordering, Food Ordering Platforms, Component Libraries
Lead Designer
2007 - 2008
Metasite Business Solutions
- Led UX/UI design for leading European financial services and telecommunications companies.
- Contributed to the design of several self-service systems and dashboards for Swedbank, Danske Bank, Ūkio Bankas, and Bite—one of the largest telecommunications companies in the Baltic states.
- Designed corporate websites for Bite, Swedbank Leasing, Zoom (Swedbank's youth program and credit card), American Express for the Baltic states, and Ūkio Bankas.
- Produced designs for a self-service website, startups, and apps such as Draudimas.lt (online insurance), First Data (a customer credit card creator), and Naujasauto.lt (Swedbank's project to show new cars available for leasing).
- Created an annual report for Sampo Bank (now Danske Bank) and an annual financial report for Nordea Bank in the form of an interactive presentation on DVD.
Technologies: Axure, JavaScript, HTML, Adobe Photoshop, Design Systems, Banking & Finance, Fintech, Bank Transactions, Component Libraries
Senior Designer
2006 - 2007
The Unit
- Localized websites for BMW, Mini Cooper, Fiat, and Opel for Baltic states.
- Designed and coded more than 10 promo pages for BMW and Mini Cooper.
- Served as the art director for all banners created for Fish4, the leading UK classifieds website.
Technologies: JavaScript, HTML, Adobe Photoshop, Component Libraries
Interaction Designer
2003 - 2006
Amstudio
- Designed banners, promo pages, the self-service UI, the Biteplius portal, and WAP pages for Bite mobile operator.
- Created stock graphs, infographics, promo pages, and dashboards for East Capital, the largest fund in Scandinavia.
- Designed all of the animations and interaction flows.
Technologies: Flash, JavaScript, HTML, Adobe Photoshop, Component Libraries
Designer
2003 - 2003
Infosistema
- Designed localized corporate websites for the Baltic Commercial Union and Peugeot Lithuania.
- Contributed to designing the UI and graphics for Draugas.lt, Lithuania's largest social network at that time.
- Conducted user research and created designs and the front end for the largest portal for conferences in the Baltic states.
Technologies: Flash, Adobe Photoshop
Other Experience
Education
2003 - 2009
Bachelor's Degree in Informatics
Vilnius University - Vilnius, Lithuania
Skills
Tools
Photoshop CC, Adobe Illustrator, Axure RP Pro, Sketch, Adobe, Adobe Photoshop, Zeplin, Adobe InDesign, Flash, InVision, Jira
Industry Expertise
Banking & Finance, Hospitality, Healthcare, Restaurants & Dining
Platforms
iOS, Android, Figma, Mobile, Web, Axure
Languages
HTML, JavaScript, Java
Other
Product Design, Fintech, Marketplaces, Food Ordering, Mobile POS, Mobile Design, Responsive Design, eCommerce Design, Web Design, Marketplace Design, Goal-directed Design, Responsive Web Design (RWD), Web App Design, Responsive, Responsive Web Apps, Atomic Design, Visual Design, Dashboard Design, UI Design, Prototyping, SaaS Design, Enterprise SaaS, Marketplace Platforms, Social Marketplaces, Web UI, Web UX, Websites, B2B, Business Applications, Web & Mobile Applications, Accounting Systems, Business Management, CRM Design, Branding, Identity, Business Process Modeling Notation (BPMN), User Experience (UX), Interaction Design (IxD), Wireframing, User Interface (UI), UX Design, Design Systems, User Personas, Customer Journey, User Research, Component Libraries, UML Diagrams, Software as a Service (SaaS), Lead Management, Abstracts, Agile, Web App UX, Web App UI, User-centered Design (UCD), iOS App Design, Android App Design, Mobile Web, Mobile Apps, Online Ordering, Food Ordering Platforms, GrubHub, Multi-sided Marketplaces, MVP Design, Minimum Viable Product (MVP), Customer Service, Startups, Team Management, Illustration, Bank Transactions, Transactions, Finance, Credit Card Processing, Point-of-Sale (POS) Systems, Digital Kiosks, Point of Sale, Web Applications, Customer Relationship Management (CRM), Learning Management Systems (LMS), Business Logic, Sales Reports, CRM Systems, Design Thinking, SaaS, Hardware Design, POS, User Needs, Order Management, Sales Management, Social Media Management, Sales Operations, User Flows, eCommerce, Foodtech, Development, Computer Science, UI Development, Databases, Design Sprints, Card Payments, Online Payments, Payment Gateways, Interactive Prototypes, UX Prototyping, UI Prototyping, UX Workshops, Mobile Payments, Checkout, eCommerce UX, eCommerce UI, Apple Pay, Mobile App Design, Progressive Web Applications (PWAs), Native Mobile Apps, Information Architecture (IA), Adaptive Design
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