
Mahshad Rahnama
Verified Expert in Marketing
Marketing Expert
Toronto, ON, Canada
Toptal member since February 11, 2026
Mahshad is a content creator and social media growth strategist who helps brands expand engaged audiences. She specializes in high-performing Reels, creative content systems, and data-driven storytelling. Using clear KPIs and repeatable frameworks, Mahshad scales reach and visibility for her clients across social platforms.
Project Highlights
Expertise
- AI Content Creation
- Audience Retention
- Content Creation
- Social Media Marketing (SMM)
- Social Media Strategy
- Storytelling
- Title Design
- User Retention
Work Experience
Social Media and Digital Marketing Manager
White Dolphin Digital
- Executed and optimized paid social campaigns across Meta, Google, and YouTube, contributing to up to 100% revenue growth for eCommerce and service-based clients.
- Coached more than 20 creators and brand clients through one-to-one strategy sessions, improving publishing consistency and driving measurable growth across Instagram, TikTok, and YouTube.
- Analyzed content performance using platform analytics, increasing engagement rates, follower growth, retention, and click-through rates across managed accounts.
- Developed scalable content frameworks for ideation, scripting, hooks, titles, thumbnails, and packaging, improving content clarity and retention.
Marketing Specialist
Humbertown Jewellers
- Developed and executed a comprehensive social media strategy across Instagram and Facebook, increasing followers by 100% and boosting engagement by 200% within 12 months.
- Built and managed a structured content calendar and brand storytelling framework, improving posting consistency and increasing average post reach by 3×.
- Produced and directed high-quality photo and video content for luxury jewelry campaigns, strengthening brand positioning and improving social engagement and product visibility.
- Launched the company’s eCommerce platform, expanding digital sales channels and improving online product discovery for local and international customers.
- Analyzed and optimized website performance using Google Analytics and SEMrush, improving SEO visibility and supporting data-driven PPC and content marketing strategies.
- Planned and executed integrated advertising campaigns across digital, print, magazines, and outdoor media, increasing brand awareness in the Toronto luxury retail market.
- Organized and managed premium in-store customer events, coordinating vendors, budgets, and logistics to enhance customer engagement and drive high-value sales opportunities.
- Conducted competitive market research and marketing budget analysis to identify growth opportunities and improve campaign ROI.
eCommerce Specialist | Sales Coordinator
E-Commerce Growth & Digital Sales Optimization
- Managed multi-channel eCommerce operations across the company website, Amazon, Faire, and Pier1, ensuring accurate product listings, optimized content, and consistent brand presentation across all platforms.
- Executed performance marketing campaigns across Meta Ads and Google Ads, contributing to a 100% increase in online revenue through targeted audience segmentation and optimized ad funnels.
- Built and optimized digital sales funnels and landing pages, improving conversion rates by 20% through better audience targeting, creative testing, and customer journey optimization.
- Implemented SEO strategies, including keyword optimization, product page improvements, and technical tracking systems, increasing organic website traffic by 40%.
- Produced and edited high-quality product visuals and promotional content using Photoshop, Adobe Premiere Rush, and Canva, enhancing product presentation and improving engagement across eCommerce and social channels.
Project History
Social Media Management
- Over 806% — Increase in Follower Growth Rate
- 185% — Revenue Attributed to Instagram
Despite 50,000 followers, growth plateaued because the content wasn’t optimized for discovery or retention. Engagement was shallow, and saves, shares, and comments were low, limiting reach. Posts lacked a consistent system. Instagram traffic didn’t convert due to a weak bio and underperforming funnels, while paid ads underperformed because of unproven creatives and a poor warm-audience strategy.
I rebuilt the content system with a Reels-first strategy, using clear pillars and strong hooks to improve retention and discovery. In addition, I optimized content to drive saves, shares, and comments through clear CTAs and storytelling. I also implemented a consistent posting framework backed by performance analysis. Finally, I converted attention into revenue by optimizing bios and funnels and using Meta Ads to amplify top-performing organic content, with KPI-driven optimization for predictable scaling.
A KPI-driven strategy scaled the account from 50,000 to 453,000 followers. Engagement rose from 1.8% to 5.6%, with Reels reaching 250,000 – 1.8 million views. Instagram became a revenue channel, driving over 185% revenue and reducing CAC by 42%.
Marlowe Restaurant Club and Bar
- 30% — Revenue Growth
The client faced low weekday traffic and inconsistent reservations, and its social media content lacked structure and clear conversion goals. Furthermore, paid ads were running without clear targeting or performance benchmarks, with promotions and events failing to reach the right local audience. The client had no clear KPIs to connect marketing efforts to revenue.
I built a content-first social media strategy focused on Reels, food visuals, ambiance, and event nights. I also created a consistent posting system highlighting offers, live events, and social proof. In addition, I launched Meta Ads campaigns targeting local, high-intent audiences (dining, nightlife, and events), promoting time-sensitive offers and events to drive immediate foot traffic. Finally, I introduced KPI tracking across content, ads, and in-store performance.
Social media content and paid ads drove 30% revenue growth for Marlowe Restaurant and Bar. Instagram reach increased by 220%, engagement exceeded 5%, DM and reservation inquiries rose by 160%, and paid ads achieved 2.1 – 2.8% CTR at 35% lower costs.
Rolex, Cartier, Patek Philippe, Omega, Diamonds
- Over 140% — DM and Inquiry Growth
- Over 4.8% — Engagement Rate
- Over 190% — Instagram Reach
The client experienced low social media visibility despite a strong in-store reputation. Its content lacked consistency and clear messaging around trust, craftsmanship, and value, and paid ads were not optimized for high-intent, local buyers.
I developed a high-end content strategy focused on product close-ups, craftsmanship, and brand trust. I also implemented a consistent posting framework aligned with promotions and seasonal demand and launched Meta Ads targeting local, high-intent audiences interested in fine jewelry and gifting.
I improved brand visibility and inbound inquiries while positioning the brand as a trusted local jeweller. Social media became a reliable channel for discovery and high-intent engagement.
Social Media Growth and Content Strategy for Humbertown Jewellers
- +65% — Increase in Instagram Engagement
- +40% — Growth in Social Media Followers
- +30% — Increase in Website Traffic from Social Media
Humbertown Jewellers, a luxury jewelry retailer, wanted to strengthen its digital presence and attract a younger audience through social media. Despite high-quality products, the brand lacked a consistent content strategy and engaging visual storytelling, resulting in low engagement and limited online visibility.
Developed and executed a structured social media strategy focused on luxury brand positioning and visual storytelling. Created high-quality product posts, engaging captions, and consistent branded content for Instagram and Facebook. Implemented a content calendar, optimized formats such as Reels and carousel posts, and analyzed engagement metrics to continuously improve performance and audience interaction.
Increased Instagram engagement by 65% and follower growth by 40%, while driving more traffic to the website through consistent, visually appealing social media content
Digital Growth Strategy for Insurance & Investment Firm
- +65% — Increase in website traffic within six months
- +120% — Increase in qualified leads through digital campaigns
- -38% — Reduced cost-per-lead
The financial services company had low online visibility and inconsistent lead generation. Their digital marketing lacked a structured funnel, and their advertising campaigns were not optimized to target qualified prospects interested in insurance and investment products.
Developed a data-driven digital marketing strategy that included Google Ads, Meta advertising, and educational social media content. Implemented a lead generation funnel with optimized landing pages, improved audience targeting, and continuously optimized campaigns using analytics and performance data.
Boosted online visibility and lead generation, increasing website traffic and attracting qualified prospects while lowering acquisition costs and improving marketing efficiency.
Education
Advanced Diploma in Business, Management, Marketing
Seneca Polytechnic - Toronto ON
Certifications
Content Creation and Short-form Video Marketing Certification
Meta Blueprint
Meta (Facebook and Instagram) Ads Certification
Meta Blueprint
Social Media Marketing Certification
HubSpot Academy
Skills
Core
Content Creation, Strategic Marketing, Social Media Strategy, Social Media Marketing (SMM), Social Media, YouTube Ads, Google Ads, Branding, Social Media Content, Paid Advertising, Content Strategy, Google Paid Ads, Funnel Optimization, Social Media Management, TikTok Ads, Digital Advertising
Platforms & Tools
TikTok, Instagram Ads
Other
Audience Retention, User Retention, YouTube Thumbnails, Title Design, App Growth, AI Social Media Content Creation, Facebook, Instagram, Content Calendar Management, Integration, AI Content Creation, Creator Monetization Strategy, Lead Nurturing, Hook Creation, Storytelling, YouTube, Consulting, Advertising, Stripe, Meta Ads, Community Growth Strategy, Google Ads Campaign Management, Lead Generation Funnel Development, Performance Marketing Strategy, eCommerce
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