Anahit Poghosyan, Product Manager in Yerevan, Armenia
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Anahit Poghosyan

Verified Expert  in Product Management

Product Manager

Location
Yerevan, Armenia
Toptal Member Since
October 30, 2021

Anahit is a certified product owner (CSPO, A-CSPO) who has led the development of products of various complexity in both B2C and B2B organizations. She has proven experience managing teams of up to 15 professionals in startups and large enterprises. She brings value through the products to solve customers' problems in the most efficient way.

Project Highlights

API Integration With Polestar
I managed API integrations for four projects and created a prioritized backlog with user stories. I documented all the projects, including requirements, workflow charts, and system diagrams, studying systems and specifications.
AdServer for TeamViewer Desktop App
Led the development of TeamViewer desktop application internal advertisement system. It allows to create, manage and deliver marketing campaigns. Improved user targeting, customer satisfaction, and optimized marketing teamwork.
Smart Home Solution
Led the product development from scratch. It included both software and hardware components. Developed the product MVP based on market research, prototype, and PRD. Managed the team of hardware and software engineers and designers.

Expertise

Work Experience

Product Owner | Business Analyst

2022 - 2023
Polestar - Digital & IT, North America
  • Architected a prioritized backlog with user stories.
  • Documented all the projects, including requirements, workflow charts, and system diagrams, studying systems and specifications.
  • Performed active stakeholder management to ensure the best outcome for the product.

Product Owner

2021 - 2022
Large Pharma Company
  • Created a clear product roadmap from scratch for the MVP, considering product vision, user insights, and stakeholder inputs.
  • Set up the Scrum framework and trained the team on using it to benefit the most.
  • Created a transparent and trusted environment inside the team, which impacted productivity and work quality significantly.

Product Owner

2020 - 2021
TeamViewer Germany
  • Decreased the duration and scope of an initial product idea four times, based on the user needs research and analysis. The improved product solves the real problem of the customers and delivers value.
  • Delivered three internal and customer-facing products on time.
  • Delivered a deal-breaker product on time and retained an enterprise customer.
  • Experimented with a new product discovery framework, "jobs to be done." Created the MVP scope that helped solve the right customer problems in a short period of time and tested them.

Product Manager

2018 - 2020
Ucom
  • Brought the first telemedicine product to the market. Educated the target audience and launched the product on time and with success.
  • Initiated IT product development culture and framework to a telco company with straightforward processes not fitting IT. Educated sales, customer support, legal, and marketing departments on it.
  • Conducted a successful product pivot which resulted in new users engagement.

Project Manager

2016 - 2018
Effortis
  • Initiated using Scrum in the company, trained the team, and set up the environment. This has resulted in a better performance of the team, successful projects, and a motivated team.
  • Delivered four projects on time and successfully continued to maintain them.
  • Improved communication and built trust with a client previously having problems with another colleague. Due to this, the client was happy about our collaboration and continued to work with the company.

Special Projects Manager

2014 - 2016
Technology and Science Dynamics
  • Initiated using Scrum in the company, trained the team, and set up the environment. This has resulted in a better performance of the team, successful projects, and a motivated team.
  • Set up and managed young researchers' Mergelyan Club that helped young professionals improve their professional skills in IT and business. Many small startups passed an acceleration program here and successfully started their business.
  • Led the full process of project development, participating in a grant program that we won.

API Integration With Polestar

I managed API integrations for four projects and created a prioritized backlog with user stories. I documented all the projects, including requirements, workflow charts, and system diagrams, studying systems and specifications.

Polestar is an innovative electric vehicle producer operating worldwide. As a PO at the crossroads of multiple platforms/tools to integrate with the Polestar platform, I was the one to analyze, manage, and support all the API integrations. The integrations included appropriate platforms to support vehicle sales, vehicle inner functionality and communication, customer management, etc. I was actively doing stakeholder management to analyze and prioritize all the required integrations, make them actionable backlog items, and develop with the team. I also supported the CC team and account managers in solving all the ongoing claims.

AdServer for TeamViewer Desktop App

Led the development of TeamViewer desktop application internal advertisement system. It allows to create, manage and deliver marketing campaigns. Improved user targeting, customer satisfaction, and optimized marketing teamwork.

AdServer allows the marketing team to create, manage, and deliver marketing campaigns to users. It allows targeting users based on various parameters. It can be done by selecting the targeting options and creating custom queries to get the required target audiences.

Telemedicine Website and App uDoctor

Led the development of the website and mobile apps for Android and iOS. Conducted market research, created the product scope, arranged partnerships with medical centers and doctors, trained staff, and collaborated with marketing and sales.

uDoctor is a telemedicine solution presented with a website and mobile apps. It helps patients to get online medical consultancy via video calls from doctors of various specialties. Patients can search for their required doctors, explore their profiles, ratings and feedback, rates for consultancy, and, finally, book the doctor. The doctors are able to see the patient's medical history, all the analyses that are available in the patient's profile. In the end, doctors send the conclusion with all the advice and references so the patient can know the next steps.

Voyyp Business Phone System

https://voyyp.com/

Led the product development from scratch, including market research and analysis, customer interviews, product scoping, prototyping, roadmapping, planning, implementation, and Scrum ceremonies.

Voyyp is a business phone system for small and medium-sized businesses. It allows to call, text, and create long-lasting customer relationships. It has smart routing for calls and text messages based on keywords and corresponding team members. Customers are able to create and manage a call menu and arrange communication with their clients in a flexible way. They also have call forwarding, voicemail to text conversion, and custom greetings.

Smart Home Solution

Led the product development from scratch. It included both software and hardware components. Developed the product MVP based on market research, prototype, and PRD. Managed the team of hardware and software engineers and designers.

uHome is a smart home solution including a smart ring, smart camera, and a mobile application. The users can monitor what is happening at their homes with a live stream from the camera. The users get a ring to the mobile application once someone rings at the door and can talk to the guest. The user receives a notification whenever the smart ring detects a motion and can see and hear who is there with the ring camera. Users can turn on the alarm and send an emergency notification to the security agency or some friend if something is suspicious.
2010 - 2016

Master's Degree in Microwave Electronics

Yerevan State University - Yerevan, Armenia

NOVEMBER 2021 - NOVEMBER 2023

Advanced Certified Scrum Product Owner (A-CSPO)

Scrum Alliance

JULY 2021 - PRESENT

Product Analytics Certification (PAC)

Product School

FEBRUARY 2021 - NOVEMBER 2023

Certified Scrum Product Owner (CSPO)

Scrum Alliance

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