
Anahit Poghosyan
Verified Expert in Product Management
Product Manager
Yerevan, Armenia
Toptal member since October 30, 2021
Anahit is a certified product owner (CSPO, A-CSPO) who has led the development of products of various complexity in both B2C and B2B organizations. She has proven experience managing teams of up to 15 professionals in startups and large enterprises. She brings value through the products to solve customers' problems in the most efficient way.
Project Highlights
Expertise
- Agile
- Backlog Management
- Customer Interviews
- Product Discovery
- Product Planning
- Prototyping
- Roadmaps
- Scrum
Work Experience
Product Owner | Business Analyst
Polestar - Digital & IT, North America
- Architected a prioritized backlog with user stories.
- Documented all the projects, including requirements, workflow charts, and system diagrams, studying systems and specifications.
- Performed active stakeholder management to ensure the best outcome for the product.
Product Owner
Large Pharma Company
- Created a clear product roadmap from scratch for the MVP, considering product vision, user insights, and stakeholder inputs.
- Set up the Scrum framework and trained the team on using it to benefit the most.
- Created a transparent and trusted environment inside the team, which impacted productivity and work quality significantly.
Product Owner
TeamViewer Germany
- Decreased the duration and scope of an initial product idea four times, based on the user needs research and analysis. The improved product solves the real problem of the customers and delivers value.
- Delivered three internal and customer-facing products on time.
- Delivered a deal-breaker product on time and retained an enterprise customer.
- Experimented with a new product discovery framework, "jobs to be done." Created the MVP scope that helped solve the right customer problems in a short period of time and tested them.
Product Manager
Ucom
- Brought the first telemedicine product to the market. Educated the target audience and launched the product on time and with success.
- Initiated IT product development culture and framework to a telco company with straightforward processes not fitting IT. Educated sales, customer support, legal, and marketing departments on it.
- Conducted a successful product pivot which resulted in new users engagement.
Project Manager
Effortis
- Initiated using Scrum in the company, trained the team, and set up the environment. This has resulted in a better performance of the team, successful projects, and a motivated team.
- Delivered four projects on time and successfully continued to maintain them.
- Improved communication and built trust with a client previously having problems with another colleague. Due to this, the client was happy about our collaboration and continued to work with the company.
Special Projects Manager
Technology and Science Dynamics
- Initiated using Scrum in the company, trained the team, and set up the environment. This has resulted in a better performance of the team, successful projects, and a motivated team.
- Set up and managed young researchers' Mergelyan Club that helped young professionals improve their professional skills in IT and business. Many small startups passed an acceleration program here and successfully started their business.
- Led the full process of project development, participating in a grant program that we won.
Project History
API Integration With Polestar
I managed API integrations for four projects and created a prioritized backlog with user stories. I documented all the projects, including requirements, workflow charts, and system diagrams, studying systems and specifications.
Polestar is an innovative electric vehicle producer operating worldwide. As a PO at the crossroads of multiple platforms/tools to integrate with the Polestar platform, I was the one to analyze, manage, and support all the API integrations. The integrations included appropriate platforms to support vehicle sales, vehicle inner functionality and communication, customer management, etc. I was actively doing stakeholder management to analyze and prioritize all the required integrations, make them actionable backlog items, and develop with the team. I also supported the CC team and account managers in solving all the ongoing claims.
AdServer for TeamViewer Desktop App
Led the development of TeamViewer desktop application internal advertisement system. It allows to create, manage and deliver marketing campaigns. Improved user targeting, customer satisfaction, and optimized marketing teamwork.
AdServer allows the marketing team to create, manage, and deliver marketing campaigns to users. It allows targeting users based on various parameters. It can be done by selecting the targeting options and creating custom queries to get the required target audiences.
Telemedicine Website and App uDoctor
Led the development of the website and mobile apps for Android and iOS. Conducted market research, created the product scope, arranged partnerships with medical centers and doctors, trained staff, and collaborated with marketing and sales.
uDoctor is a telemedicine solution presented with a website and mobile apps. It helps patients to get online medical consultancy via video calls from doctors of various specialties. Patients can search for their required doctors, explore their profiles, ratings and feedback, rates for consultancy, and, finally, book the doctor. The doctors are able to see the patient’s medical history, all the analyses that are available in the patient’s profile. In the end, doctors send the conclusion with all the advice and references so the patient can know the next steps.
Voyyp Business Phone System
https://voyyp.com/Led the product development from scratch, including market research and analysis, customer interviews, product scoping, prototyping, roadmapping, planning, implementation, and Scrum ceremonies.
Voyyp is a business phone system for small and medium-sized businesses. It allows to call, text, and create long-lasting customer relationships. It has smart routing for calls and text messages based on keywords and corresponding team members. Customers are able to create and manage a call menu and arrange communication with their clients in a flexible way. They also have call forwarding, voicemail to text conversion, and custom greetings.
Smart Home Solution
Led the product development from scratch. It included both software and hardware components. Developed the product MVP based on market research, prototype, and PRD. Managed the team of hardware and software engineers and designers.
uHome is a smart home solution including a smart ring, smart camera, and a mobile application. The users can monitor what is happening at their homes with a live stream from the camera. The users get a ring to the mobile application once someone rings at the door and can talk to the guest. The user receives a notification whenever the smart ring detects a motion and can see and hear who is there with the ring camera. Users can turn on the alarm and send an emergency notification to the security agency or some friend if something is suspicious.
Education
Master's Degree in Microwave Electronics
Yerevan State University - Yerevan, Armenia
Certifications
AI for Product Management
Pendo
Advanced Certified Scrum Product Owner (A-CSPO)
Scrum Alliance
Product Analytics Certification (PAC)
Product School
Certified Scrum Product Owner (CSPO)
Scrum Alliance
Startup Acceleration
Founder Institute
Skills
Tools
Jira, Trello, Atlassian Suite, Confluence, Microsoft Project, UXPin, Google Analytics, Figma
Paradigms
Scrum, Agile, Agile Product Management, Requirements Analysis, Agile Business Analysis, Agile Software Development, Agile Project Management, Scenario-based Design, Kanban
Platforms
ProductPlan, Mixpanel
Industry Expertise
Healthcare, Telecommunications, Electronics
Other
Product Discovery, Feature Backlog Prioritization, Prototyping, Customer Interviews, Backlog Management, Product Requirements Documentation (PRD), Planning, Backlog Grooming, Product Planning, Project Planning, Research, Team Management, Competitor Analysis & Profiling, Product Owner, Product Management, Healthcare Product Manager, Product Roadmaps, Startups, Feature Prioritization, User Stories, Feature Analysis, Product Ownership, Mockups, Wireframing, Certified Scrum Product Owner (CSPO), Business Analysis, Business Requirements, Discovery, Documentation, Software Development Lifecycle (SDLC), Project Management, Web Design, UX Design, Business Acceptance Testing, Functional Requirements, User Experience (UX), IT Business Analysis, Process Mapping, Stakeholder Interviews, System Requirements, Project Management & Delivery, Agile Sprints, Feature Planning, Software Development, Software Implementation, MVP Design, Technical Requirements, Acceptance Criteria, Product Analytics, Product Demonstrations, Stakeholder Management, Release Management, SaaS, Internet of Things (IoT), Technical Product Management, Marketing Automation, Lean, UX Prototyping, Digital Asset Management, Miro, E-learning, Data Analysis, B2B Product Management, Content Management Systems (CMS), Excel 365, Flowcharts, Customer Journey, Business Process Flow (BPF), Technical Business Analysis, Diagrams, Platforms, CX Strategy, Risk Management, General Data Protection Regulation (GDPR), Asana, Workflow, Epic, Early-stage Startups, Project Budget Management, Compliance, Zenkit, Adobe Experience Design (XD), Jobs to be Done (JTBD), Contract, Training Content, 5G, Marketing, Audience Targeting, APIs, Roadmaps, Event Management, Workshops, IT Project Management, Market Research, Minimum Viable Product (MVP), Partnerships, Training, Cloud, Integration, Functional Design, Waterfall Methodology, Healthcare Services, Healthcare IT, Artificial Intelligence (AI), Machine Learning, Large Language Models (LLMs), Generative Artificial Intelligence (GenAI), Lean Startups, Pitch Presentations, Pitch Decks, Negotiation, Communication, Investor Presentations
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