Craig is available for hire
Hire CraigCraig Hatting
Verified Expert in Product Management
Product Manager
Location
Durban, KwaZulu-Natal, South Africa
Toptal Member Since
June 19, 2019
Craig's degree and background in software development and information systems has given him the context he needed to be able to successfully run projects and deliver great products. He thrives on articulating concepts, processes, and patterns in a way that makes sense to the audience. He is very dynamic, highly motivated, and takes great pride in doing what he does.
Project Highlights
Video On Demand (VOD) with Digital Rights Management (DRM)
Led the mobile application team implementing VOD playback with DRM in native mobile applications.
Multi-Sports Media Application
Led mobile application and services team launching two versions of the live sports platform.
Retail Rewards Mobile Application
Led the mobile application development team for rewards application of an international retail company.
Expertise
Work Experience
Product Owner
2017 - PRESENT
Derivco
- Streamlined the chaotic stakeholder engagement.
- Ran projects to remove legacy systems or upgrade them with backward compatibility.
- Baselined production environments for consistent deployment and product versioning.
- Improved maintenance and development workflows.
- Introduced code management processes and workflows.
Technical Project Manager
2013 - 2017
Immedia
- Co-ordinated multiple projects throughout the studio as a program manager to diverse outcomes ranging from design, web projects, mobile development as well as API development, and infrastructure setup and monitoring.
- Personally managed key client accounts with SARU (South African Rugby Union), FMI, and DUT (Durban University of Technology). Acted as the technical liaison on key client accounts like SuperSport, DStv (Multichoice), Samsung, and Thrifty Car Rental.
- Assessed and assisted with client requirements (or perceived requirements) and defined the actual requirements. Clarified the associated business rule as a business analyst.
- Owned all the technical communications with prospective customers as the pre-sales engineer, including demonstrations, design mockups, or tests of our product with their branding as well as proof of concept instances.
- Managed team members' performance and output for end-to-end delivery, from service developers to front-end (mobile and web), as well as designers for UI/UX and marketing.
Product Owner
2013 - 2017
immedia
- Developed pricing models for a SaaS product which was consumed through our mobile app.
- Did A/B testing with end users of sports video streaming application.
- Ran mobile application development teams.
- Compiled user stories for client products.
- Oversaw designs for mobile applications' UI/UX.
Project History
Video On Demand (VOD) with Digital Rights Management (DRM)
Led the mobile application team implementing VOD playback with DRM in native mobile applications.
The team developed native mobile applications on iOS, Android and Windows Mobile for an international broadcaster. DRM licenses were a key factor to the project success and at the time this application was a pioneer in the international market.
Multi-Sports Media Application
Led mobile application and services team launching two versions of the live sports platform.
Worked with an international sports media team on their mobile app from UI/UX to back end for two versions with VOD being a predominant feature. Features of the application included live streaming, video highlights, live scores, results, fixtures/schedules. The service layer was focused on data ingestion, distribution, and delivery.
Retail Rewards Mobile Application
https://www.spar.co.za/SPAR-RewardsLed the mobile application development team for rewards application of an international retail company.
The app was designed for browsing and redeeming rewards. Rewards are electronic product coupons designed to help customers save money. This product was built to integrate into their POS system where rewards could be redeemed.
White-Label Media Application with SaaS Engagement Tool
https://www.fabrik.cloud/Led team that designed and developed the first iteration of this cloud-based platform with white-label mobile apps.
The “white-label” app offers a compelling service point to share content and conversation. Rich native functionality supported across Android, iOS, Tizen, and Universal Windows Platform.
Real-time, consolidated inbound and outbound messaging.
Integration of message sources including SMS and across the social platforms.
Real-time, consolidated inbound and outbound messaging.
Integration of message sources including SMS and across the social platforms.
Education
1999 - 2002
Bachelor's Degree in Computer Science
Rhodes University - Grahamstown, South Africa
Certifications
FEBRUARY 2021 - PRESENT
AIPMM Certified Product Manager
Association of International Product Marketing & Management
SEPTEMBER 2019 - SEPTEMBER 2021
Advanced Certified Scrum Product Owner (A-CSPO)
Scrum Alliance
OCTOBER 2017 - OCTOBER 2019
Certified Scrum Product Owner (CSPO)
Scrum Alliance
OCTOBER 2015 - PRESENT
Project Management Professional (PMP)
Technology Institute
SEPTEMBER 2002 - PRESENT
TEFL
HESS Language Schools