Craig Hatting, Product Manager in Durban, KwaZulu-Natal, South Africa
Craig Hatting

Product Manager in Durban, KwaZulu-Natal, South Africa

Member since June 19, 2019
Craig's degree and background in software development and information systems has given him the context he needed to be able to successfully run projects and deliver great products. He thrives on articulating concepts, processes, and patterns in a way that makes sense to the audience. He is very dynamic, highly motivated, and takes great pride in doing what he does.
Craig is now available for hire

Project Highlights



Select Certifications


  • Product Owner

    2017 - PRESENT
    • Streamlined the chaotic stakeholder engagement.
    • Ran projects to remove legacy systems or upgrade them with backward compatibility.
    • Baselined production environments for consistent deployment and product versioning.
    • Improved maintenance and development workflows.
    • Introduced code management processes and workflows.
  • Technical Project Manager

    2013 - 2017
    • Co-ordinated multiple projects throughout the studio as a program manager to diverse outcomes ranging from design, web projects, mobile development as well as API development, and infrastructure setup and monitoring.
    • Personally managed key client accounts with SARU (South African Rugby Union), FMI, and DUT (Durban University of Technology). Acted as the technical liaison on key client accounts like SuperSport, DStv (Multichoice), Samsung, and Thrifty Car Rental.
    • Assessed and assisted with client requirements (or perceived requirements) and defined the actual requirements. Clarified the associated business rule as a business analyst.
    • Owned all the technical communications with prospective customers as the pre-sales engineer, including demonstrations, design mockups, or tests of our product with their branding as well as proof of concept instances.
    • Managed team members' performance and output for end-to-end delivery, from service developers to front-end (mobile and web), as well as designers for UI/UX and marketing.
  • Product Owner

    2013 - 2017
    • Developed pricing models for a SaaS product which was consumed through our mobile app.
    • Did A/B testing with end users of sports video streaming application.
    • Ran mobile application development teams.
    • Compiled user stories for client products.
    • Oversaw designs for mobile applications' UI/UX.

Project History

  • Video On Demand (VOD) with Digital Rights Management (DRM)
    Led the mobile application team implementing VOD playback with DRM in native mobile applications.

    The team developed native mobile applications on iOS, Android and Windows Mobile for an international broadcaster. DRM licenses were a key factor to the project success and at the time this application was a pioneer in the international market.

  • Multi-Sports Media Application
    Led mobile application and services team launching two versions of the live sports platform.

    Worked with an international sports media team on their mobile app from UI/UX to back end for two versions with VOD being a predominant feature. Features of the application included live streaming, video highlights, live scores, results, fixtures/schedules. The service layer was focused on data ingestion, distribution, and delivery.

  • Retail Rewards Mobile Application
    Led the mobile application development team for rewards application of an international retail company.

    The app was designed for browsing and redeeming rewards. Rewards are electronic product coupons designed to help customers save money. This product was built to integrate into their POS system where rewards could be redeemed.

  • White-Label Media Application with SaaS Engagement Tool
    Led team that designed and developed the first iteration of this cloud-based platform with white-label mobile apps.

    The “white-label” app offers a compelling service point to share content and conversation. Rich native functionality supported across Android, iOS, Tizen, and Universal Windows Platform.

    Real-time, consolidated inbound and outbound messaging.
    Integration of message sources including SMS and across the social platforms.


  • Bachelor's Degree in Computer Science
    1999 - 2002
    Rhodes University - Grahamstown, South Africa


  • AIPMM Certified Product Manager
    Association of International Product Marketing & Management
  • Advanced Certified Scrum Product Owner (A-CSPO)
    Scrum Alliance
  • Certified Scrum Product Owner (CSPO)
    OCTOBER 2017 - OCTOBER 2019
    Scrum Alliance
  • Project Management Professional (PMP)
    Technology Institute
  • TEFL
    HESS Language Schools

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