Jason Amunwa
Verified Expert in Product Management
Product Manager
Peyton, CO, United States
Toptal member since January 20, 2020
Jason has led the design and development teams behind over a dozen B2C, B2B, and enterprise SaaS and mobile products across categories like HR Tech, Healthcare, Insurtech, and more. In total, they've been used by over 350,000 people and companies—including Voalte (Acq. by Hillrom for around $200m) and GloveBox (raised a $5.5m Series A on July 2022). Jason specializes in user research, analytics, UX, and product strategy; he thrives on helping companies unearth extensive growth opportunities.
Project Highlights
Expertise
- Analytics
- Minimum Viable Product (MVP)
- Product Growth
- Product Management
- Product Marketing
- Software as a Service (SaaS)
- User Experience (UX)
- User Research
Work Experience
Product Manager
AirDev
- Oversaw a team to architect, build, and launch the Vault app to 1,000+ customers on the Bubble.io platform in six weeks. Vault acts like Dropbox for musicians to easily store, organize, and share all their digital production files for their songs.
- Led the team that scoped, designed and built the Fuerra app on the Bubble.io platform within four months. Fuerra is a 3-sided B2B2C marketplace that allows retreat leaders to easily book hotel group packages and promote their retreats to attendees.
- Maintained an average client NPS score of 9.2 across over a dozen projects.
- Booked and fulfilled over $300,000 in client project revenue within my first six months.
Director of Product
GloveBox
- Raised a $5.5 million Series A in July 2022 at GloveBox.
- Researched, defined, and delivered a product roadmap for a SaaS data aggregation platform, B2C mobile apps, and enterprise integrations.
- Oversaw the development and launch of several major feature releases and product upgrades to 100,000+ users.
- Coordinated activity across UX, Engineering, Sales, Marketing, and Customer Success, leading to record-setting 6-digit monthly revenue.
- Led C-suite in defining company-wide culture, values, and top-level OKRs to guide the overall business strategy.
- Established a company-wide wiki and documentation process, enabling ongoing asynchronous collaboration.
Software Product Manager
Voalte
- Voalte was acquired by Hillrom (NYSE: HRC) in May 2019 for $200m.
- Led product, engineering, and marketing teams distributed across ten time zones through the build and launch of Voalte Insight, a communications analytics tool implemented at dozens of hospitals across the US.
- Designed and ran iOS and Android enterprise mobile app user research and experience mapping workshops at VUE2018, an annual user conference for 200 healthcare executives.
- Built a scalable user feedback analysis system that captures and automatically categorizes thousands of user comments and feature requests per month.
- Drove market research into product features to raise adoption among doctors, a critical audience for business expansion. Recommended features to be included in the product roadmap for release in 2020.
- Defined and prioritized features and shaped a roadmap for an enterprise mobile secure messaging platform for hospitals used by over a million nurses and doctors nationwide.
Director of Products and Marketing
Telepathy
- Worked for Telepathy, later acquired by ServiceNow (NYSE: NOW) in Oct 2017.
- Built, monetized, and scaled eight Software-as-a-Service (SaaS) products used by over 150,000 users.
- Facilitated the acquisition of three SaaS products.
- Concepted, launched, and scaled Filament, an intuitive blog analytics tool, with a three-person team within a year.
- Achieved a tripled activation rate from around 15% to 40% with an onboarding redesign for Filament.
- Built, launched, and optimized an automated marketing system for nurturing leads through the sales funnel and business development lifecycle.
- Produced and delivered video webinars, articles, and sales collateral to drive inbound new business inquiries.
- Designed and implemented a data-driven lead-scoring model to support the agency's business development team.
Account Supervisor
Bailey Gardiner
- Created and executed an integrated online advertising and print campaign for Brookfield Homes’ Calabria community, generating over $8.5 million in sales within six months.
- Concepted and relaunched website for San Diego's top morning radio show, Jeff & Jer, incorporating a live-streaming video show, "Live from Jerry's Garage," with real-time audience participation via Twitter, that attracted ~5,800 viewers per week.
- Led the development and rollout of an Addy-award-winning integrated interactive, outdoor media campaign for San Diego Hospice. The campaign was credited with driving the highest patient population in the organization’s 33-year history, a key client goal.
Account Supervisor
Mercury Marketing
- Developed an integrated marketing strategy for Tweeter, the largest home audio and video retailer in the US, that generated over $12 million in revenue in the first year.
- Implemented multiple direct mail campaigns that each yielded ROI between 150% and 2,500% for Tweeter.
- Concepted and launched the KB Clubhouse, a multi-channel customer loyalty program for KB Toys, to over 600 retail stores nationwide, within five months. The program enrolled over 60,000 members within the first six months.
Account Manager
Arnold Worldwide
- Managed and executed email campaigns for Royal Caribbean to over three million subscribers.
- Led the implementation of integrated web, email, and personalized direct mail campaigns for Royal Caribbean, generating over $35 million in annual booking revenue.
- Designed and implemented new agency processes to produce personalized direct mail in under ten days–a 400% reduction in typical lead time.
Project History
Voalte Insight | Hospital Analytics Tool
Built, launched, and monetized a new hospital comms analytics tool in nine months.
Voalte Insight is an analytics tool that enables hospital administrators to analyze their organizations’ communication workflows and activity to uncover bottlenecks, optimize response times, and drive adoption among new users.
I led a team of junior product managers, designers, and developers through user research, product design, and build. I also drove the go-to-market phases for this new product, including internal sales education and marketing messaging efforts. The launch was hugely successful, exceeding our first-year sales goal by 400%. The product is currently deployed at dozens of leading hospitals across the US, including UCSF Medical Center and Massachusetts General Hospital.
ZoomShift | B2B Scheduling Platform for Hourly Employees
https://zoomshift.comAccelerated feature development by 8-12x for a SaaS HR tech platform and mobile app.
As the product lead, I architected and improved the feature development pipeline for ZoomShift, an industry-leading employee time-tracking SaaS and mobile app platform.
Some of the highlights during my time there included:
• Accelerating our average new feature time-to-market by around 8-12x while minimizing bugs and significant customer support issues; we went from shipping two to three features per year to a regular release cadence of one to two marketable new features per month.
• Achieving an all-time high in MRR and customer retention, growing to 1,000+ B2B customers, including Walgreens and Ace Hardware.
• Defining a customer research-backed product roadmap extending for four quarters with demonstrable market demand.
• Leading an enterprise data integration project with ADP, a global leader in enterprise payroll software.
All this was achieved with a distributed team of five to seven hardworking folks spanning a dozen time zones from San Diego, CA to Lahore, Pakistan!
GloveBox | B2B2C Platform for Insurance Agents and Consumers
https://gloveboxapp.comRoadmapped and led a new insurtech platform to a $5.5 million Series A.
I led a team of insurance, data, and UX experts that built the world’s first Client Experience Platform (CXP) for independent insurance agents to eliminate the friction and confusion that plagues so much of the insurance process and foster friendlier relationships between agents and their clients.
Some of the highlights:
• Researched, defined, and delivered a product roadmap for SaaS data aggregation platform, B2C mobile apps, and enterprise integrations.
• Oversaw the development and launch of several major feature releases and product upgrades to 100k+ users.
• Coordinated activity across UX, engineering, sales, marketing, and customer success, leading to record-setting 6-digit monthly revenue.
• Led C-suite in defining company-wide culture, values, and top-level OKRs to guide the overall business strategy.
• Established a company-wide wiki and documentation processes, enabling ongoing asynchronous collaboration.
Education
Bachelor of Science Degree in Business Administration
Boston University - Boston, Massachusetts, USA
Certifications
Certified Bubble No-Code Developer
Airdev
Basic SQL
Udemy
Skills
Tools
Google Analytics, Slack, Google Docs, GitHub, Figma, Trello, Confluence, Mailchimp, Zapier, Jira
Paradigms
Key Performance Metrics, B2C, Kanban, Marketplace Platforms, Conversion Rate Optimization (CRO), Data Product Management, Agile Project Management
Platforms
Mixpanel
Industry Expertise
Healthcare, Marketplaces
Other
Product Owner, Market Research, Wireframing, Web UI, Product Roadmaps, Product Strategy, Minimum Viable Product (MVP), Growth Marketing, Growth, Startup Growth Strategy Development, New Product Development, User Conversion, Website Conversion, Product Management, Digital Product Management, Marketing, Online Marketing, Email Marketing, Content Marketing, Analytics, User Experience (UX), Usability, User Research, WordPress, B2B, SaaS, Software as a Service (SaaS), Product Marketing, User Onboarding, Product Growth, Workshop Facilitation, Strategy, Product Strategy Consultant, Web UX, Web Applications, Early-stage Startups, Marketing Technology (MarTech), Roadmaps, Feature Analysis, Feature Backlog Prioritization, Technical Requirements, Data-driven Dashboards, Funnel Analysis, Marketing Programs, User Stories, UX Wireframes, Data Analytics, Dashboards, Key Performance Indicators (KPIs), UX Design, Product Design, UI Design, User Interface (UI), Data Visualization, Discovery Workshops, Advertising, Web & Mobile Applications, Project Management, Business to Consumer (B2C), User Journeys, Pricing Models, Market Research & Analysis, User Needs, B2B Product Management, Data-driven Decision-making, Competitor Analysis & Profiling, User Flows, Feature Planning, APIs, Analytical Thinking, Software, SaaS Product Management, Startups, Feature Prioritization, Stakeholder Management, Backlog Management, Feature Roadmaps, Product Ownership, Quantitative Analysis, Qualitative Research, Consulting, Specs, Performance Marketing, Business Administration, Go-to-market (GTM) Strategy, eCommerce, Subscriptions, New Product Rollout, Market Segmentation, UX Assessment, Remote Team Leadership, Digital Marketing, Software Development, User Experience Design, Design, Consumer Behavior, Messaging, Chatbot Conversation Design, Mobile UI, Product Launch, User Interviews, Competitive Intelligence, Product-market Fit, Customer Acquisition, Go-to-market Plans, Growth Strategy, Launch Strategy, Data Analysis, iOS, Android, Enterprise, Google Sheets, Growth Hacking, A/B Testing, Jobs to be Done (JTBD), Design Sprints, Enterprise SaaS, Customer Research, Pricing Strategy, Culture Management, Process Design, Enterprise Software, Mobile Apps, Human Resource Management Systems (HRMS), Human Resources (HR), Edtech Design, Platform as a Service (PaaS), Business Process Improvement (BPI), Team Leadership, Two-sided Marketplaces, Mobile App Development, Documentation, Prototyping, User Journey Maps, Competition Research, Competitive Strategy, Typeform.io, ActiveCampaign, SQL, Statistics, Notion, Segment, Entrepreneurship, App UX, Digital Health, SaaS Product Marketing, Healthcare IT, API Integration, Project Scoping, Bubble, Development, MVP Design, Solution Design, SMS
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