Jason Amunwa, Product Manager in Peyton, CO, United States
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Jason Amunwa

Verified Expert  in Product Management

Product Manager

Location
Peyton, CO, United States
Toptal Member Since
January 20, 2020

Jason has led the design and development teams behind over a dozen B2C, B2B, and enterprise SaaS and mobile products across categories like HR Tech, Healthcare, Insurtech, and more. In total, they've been used by over 350,000 people and companies—including Voalte (Acq. by Hillrom for around $200m) and GloveBox (raised a $5.5m Series A on July 2022). Jason specializes in user research, analytics, UX, and product strategy; he thrives on helping companies unearth extensive growth opportunities.

Project ManagementProduct OwnerProduct ManagementSaaSSoftware as a Service (SaaS)Data AnalyticsSaaS Product ManagementProduct Strategy ConsultantWebsite ConversionB2B Product ManagementKanbanEnterpriseMobile UIJira

Project Highlights

Voalte Insight
Led the creation and launch of Voalte Insight, a communication analytics tool for hospitals.
Voalte Experience Patient App by Hillrom
Led the redesign of Voalte Experience, an iPad app for hospital patients to improve the quality of their stay and reduce the volume of nurse call requests.

Expertise

AnalyticsProduct GrowthProduct ManagementProduct MarketingSoftware as a Service (SaaS)User Experience (UX)User OnboardingUser Research

Work Experience

SaaS Growth Consultant

2016 - PRESENT
GrowthLook
  • Advised over 50 B2C, B2B, and Enterprise SaaS companies on new product development, data analysis, UX, and growth initiatives.
  • Maintained a 5-star mentor rating with over 60 total reviews at GrowthMentor.com and Clarity.fm.
  • Acquired and ran Skylark, an iOS app that integrated with smart home and IoT devices (e.g., Nest thermostat). Hired and managed a remote iOS and Ruby on Rails development team.
  • Created GrowthLook.com, a UX and data analysis service that has driven measurable revenue and user growth for over 25 startups.

Director of Product

2021 - 2022
GloveBox
  • Raised a $5.5 million Series A in July 2022 at GloveBox.
  • Researched, defined, and delivered a product roadmap for a SaaS data aggregation platform, B2C mobile apps, and enterprise integrations.
  • Oversaw the development and launch of several major feature releases and product upgrades to 100,000+ users.
  • Coordinated activity across UX, Engineering, Sales, Marketing, and Customer Success, leading to record-setting 6-digit monthly revenue.
  • Led C-suite in defining company-wide culture, values, and top-level OKRs to guide the overall business strategy.
  • Established a company-wide wiki and documentation process, enabling ongoing asynchronous collaboration.

Software Product Manager

2018 - 2019
Voalte
  • Voalte was acquired by Hillrom (NYSE: HRC) in May 2019 for $200m.
  • Led product, engineering, and marketing teams distributed across ten time zones through the build and launch of Voalte Insight, a communications analytics tool implemented at dozens of hospitals across the US.
  • Designed and ran iOS and Android enterprise mobile app user research and experience mapping workshops at VUE2018, an annual user conference for 200 healthcare executives.
  • Built a scalable user feedback analysis system that captures and automatically categorizes thousands of user comments and feature requests per month.
  • Drove market research into product features to raise adoption among doctors, a critical audience for business expansion. Recommended features to be included in the product roadmap for release in 2020.
  • Defined and prioritized features and shaped a roadmap for an enterprise mobile secure messaging platform for hospitals used by over a million nurses and doctors nationwide.

Director of Products and Marketing

2011 - 2016
Telepathy
  • Worked for Telepathy, later acquired by ServiceNow (NYSE: NOW) in Oct 2017.
  • Built, monetized, and scaled eight Software-as-a-Service (SaaS) products used by over 150,000 users.
  • Facilitated the acquisition of three SaaS products.
  • Concepted, launched, and scaled Filament, an intuitive blog analytics tool, with a three-person team within a year.
  • Achieved a tripled activation rate from around 15% to 40% with an onboarding redesign for Filament.
  • Built, launched, and optimized an automated marketing system for nurturing leads through the sales funnel and business development lifecycle.
  • Produced and delivered video webinars, articles, and sales collateral to drive inbound new business inquiries.
  • Designed and implemented a data-driven lead-scoring model to support the agency's business development team.

Account Supervisor

2009 - 2010
Bailey Gardiner
  • Created and executed an integrated online advertising and print campaign for Brookfield Homes’ Calabria community, generating over $8.5 million in sales within six months.
  • Concepted and relaunched website for San Diego's top morning radio show, Jeff & Jer, incorporating a live-streaming video show, "Live from Jerry's Garage," with real-time audience participation via Twitter, that attracted ~5,800 viewers per week.
  • Led the development and rollout of an Addy-award-winning integrated interactive, outdoor media campaign for San Diego Hospice. The campaign was credited with driving the highest patient population in the organization’s 33-year history, a key client goal.

Account Supervisor

2007 - 2008
Mercury Marketing
  • Developed an integrated marketing strategy for Tweeter, the largest home audio and video retailer in the US, that generated over $12 million in revenue in the first year.
  • Implemented multiple direct mail campaigns that each yielded ROI between 150% and 2,500% for Tweeter.
  • Concepted and launched the KB Clubhouse, a multi-channel customer loyalty program for KB Toys, to over 600 retail stores nationwide, within five months. The program enrolled over 60,000 members within the first six months.

Account Manager

2005 - 2007
Arnold Worldwide
  • Managed and executed email campaigns for Royal Caribbean to over three million subscribers.
  • Led the implementation of integrated web, email, and personalized direct mail campaigns for Royal Caribbean, generating over $35 million in annual booking revenue.
  • Designed and implemented new agency processes to produce personalized direct mail in under ten days–a 400% reduction in typical lead time.

Voalte Insight

https://www.hillrom.com/content/dam/hillrom-aem/us/en/marketing/products/voalte-platform/documents/APR154702-EN-r1_Voalte-Mobile_Presentation.pdf#page=46

Led the creation and launch of Voalte Insight, a communication analytics tool for hospitals.

Voalte Insight is an analytics tool that enables hospital administrators to analyze their organizations' communication workflows and activity to uncover bottlenecks, optimize response times, and drive adoption among new users.

I led a team of junior product managers, designers, and developers, through user research, product design and build, and drove the go-to-market phases for this new product, including internal sales education and marketing messaging efforts. The launch was hugely successful, exceeding our first-year sales goal by 400%. The product is currently deployed at dozens of leading hospitals across the US, including UCSF Medical Center and Massachusetts General Hospital.

Voalte Experience Patient App by Hillrom

https://apps.apple.com/us/app/voalte-experience/id1462754445

Led the redesign of Voalte Experience, an iPad app for hospital patients to improve the quality of their stay and reduce the volume of nurse call requests.

When I joined this project, it was stuck in the conceptual design stage with an external UX agency despite having been identified by the C-suite as one of their top 4 strategic priorities for 2019. I lobbied for a cross-functional design sprint and a rethink of our product requirements to push this project forward and produce an app serving the needs of all stakeholders involved, especially patients. Our design sprint informed and resulted in a brand new UI being created, which ultimately was approved for engineering and shipped.
1999 - 2003

Bachelor of Science Degree in Business Administration

Boston University - Boston, Massachusetts, USA

OCTOBER 2019 - PRESENT

Basic SQL

Udemy