Jeffrey Perry, Product Manager in Pullman, United States
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Jeffrey Perry

Verified Expert  in Product Management

Product Manager

Pullman, United States

Toptal member since March 13, 2020

Bio

With years spent as a technical contributor/leader in software, mechanical, and manufacturing engineering environments, Jeff has a wide variety of experiences to bring to client work. He is passionate about team effectiveness and sound leadership principles. Jeff has worked in automotive engineering software development, environmental sensor design, IoT devices, manufacturing digitization and automation, and has been through a corporate rebrand.

Project Highlights

Zentra Cloud
Led the early product management of Zentra Cloud that is now doubling in MRR every six months.
Manufacturing Digital Transformation
Led digital transformation of manufacturing operations, leading to improved quality outcomes on more than $30 million in revenue.
Company Rebranding
Led a rebranding project of all customer-visible physical and digital assets to establish templates, processes, and execution.

Expertise

  • Agile Product Management
  • Agile Project Management
  • Asana
  • Change Management
  • Manufacturing
  • System Integration
  • Technical Product Management
  • WordPress

Work Experience

Founder

2019 - PRESENT
More Than Engineering
  • Developed strategic planning processes for consulting businesses that could be utilized in client engagements.
  • Interviewed dozens of technical contributors and leaders on principles of engineering leadership to identify patterns and problems to be solved.
  • Created a website (Morethan-engineering.com), marketing automation, logo design, blog, and more to drive traffic and customers.
  • Delivered leadership training workshops to professional and student groups of sizes ranging from four to 200.
  • Delivered 1:1 coaching to increase positive mindsets, increase emotional intelligence, and improve leadership skills.

Operations Engineering Manager | Arbinger Facilitator

2017 - 2019
METER Group
  • Led the digital transformation of manufacturing operations, utilizing cloud-based tools to deliver assembly information for more than 60 users, reducing cycle time by 90% while creating ~300 new manufacturing instructions in under a year.
  • Rebranded all customer-facing product material—user manuals, help documentation, software, firmware, product labels, packaging, etc; organized the rebrand of ~40 physical and digital products, which amounts to more than 150 items created or altered.
  • Supported more than ten new product releases (including physical and digital elements) through project oversight and ERP system expertise.
  • Reduced the documentation load for the shipping team from 115 documents down to less than ten.
  • Organized and conducted monthly culture transformation training sessions for ~200 full-time employees and facilitated team interventions, leading to a 10% increase in employee psychological safety.
  • Scoped and implemented new LMS system for internal training delivery and compliance tracking across every business unit.

Director of Modern Cities | Technical Product Manager

2016 - 2017
METER Group
  • Opened a new market for use of complex IoT instrumentation that measures critical indicators in urban areas including weather and stormwater runoff to prove efficacy and encourage the adoption of sustainable practices.
  • Led product and market development of an interdisciplinary team creating hardware and software products related to urban environmental monitoring using agile methodologies.
  • Partnered with leading environmental engineers to get near real-time data on storm water monitoring installations in Portland, Pittsburgh, Baltimore, Washington D.C., and other cities.
  • Executed marketing/sales efforts including web/content design, trade shows, and customer communications.
  • Assisted in the agile transformation of the organization, including scrum training, retrospectives, and product release strategies.

Founder (eCommerce Business)

2015 - 2016
JR Perry LLC
  • Partnered with international and domestic suppliers to source and sell physical products using online marketplaces such as Amazon.com.
  • Created brand logos, packaging designs, and branded websites using Adobe Photoshop, WordPress, and email optimization tools.
  • Researched the market and competition to deliver keyword optimization and created promotion materials to draw in over 300 daily product views.
  • Handled customer support responsibilities including refunds, returns, and product feedback.
  • Generated revenues over $25,000 in one month from an original investment of under $5,000 within the first year.
  • Exceeded an average of 4.5/5 stars for products and services as reviewed by customers on Amazon.com.
  • Developed two distinct brands and product lines—one for baby sleep products and one for safe and sustainable face paints.

CAD Automation Developer | Technical Business Analyst

2013 - 2016
General Motors
  • Developed and tested custom software using C#.NET, HTML, and VB.NET to extract critical vehicle design data and optimize mechanical and electrical engineering processes that delivered over $2 million in annual business benefit.
  • Planned team capacity, clarified project scope, wrote and validated user stories, created development forecasts, and established customer requirements using agile methodologies.
  • Directed a professional-development committee for GM JumpStart Austin (a new employee engagement organization), organizing two major in-house events for networking and career development.
  • Worked with project managers to implement scrum/agile processes in teams that were unfamiliar with the methodologies.
  • Led the implementation of Microsoft Team Foundation Server software for a team of 20 developers for project management collaboration.

Project History

Zentra Cloud

https://www.metergroup.com/environment/zentra-cloud/

Led the early product management of Zentra Cloud that is now doubling in MRR every six months.

Zentra Cloud is a cloud-based IoT system that connects physical sensor data to cloud data management software, allowing you to monitor and extract environmental data in near real-time at remote locations.

Manufacturing Digital Transformation

Led digital transformation of manufacturing operations, leading to improved quality outcomes on more than $30 million in revenue.

• Led the digital transformation of manufacturing operations, utilizing cloud-based tools to deliver assembly information for more than 60 users—reducing cycle time by 90% while creating ~300 new manufacturing instructions in under a year.

Company Rebranding

Led a rebranding project of all customer-visible physical and digital assets to establish templates, processes, and execution.

• Changed, approved, and updated over 300 separate items in two years with a team of five.
• Coordinated adjustments with inventory levels, product priority, and customer needs.
• Integrated new rebranding process into other rapidly-changing processes that were focused on quality improvement.

Education

2018 - 2020

Master of Business Administration (MBA) Degree in Business Administration

University of Washington - Seattle, WA, USA

2007 - 2013

Bachelor of Science Degree in Mechanical Engineering

Brigham Young University - Provo, UT, USA

Certifications

JUNE 2019 - PRESENT

Trained Facilitator — Outward Leadership

Arbinger Institute

JUNE 2017 - PRESENT

Trained Facilitator — Developing and Implementing an Outward Mindset

Arbinger Institute

Skills

Tools

Asana, Google Docs, Zoom, Instruments, Slack, Office 365, TortoiseGit, TortoiseSVN, Microsoft Team Foundation Server, Adobe Premiere Pro, Microsoft Outlook, Microsoft OneNote

Paradigms

Agile Product Management, Agile Project Management, Scrum, Kanban, Team Development, Change Management

Industry Expertise

Agriculture, Energy, Automotive, Life Insurance, Education Technology (Edtech)

Other

Communication, Team Leadership, Leadership, Employee Engagement, Business Analysis, Technical Documentation, Writing & Editing, Innovation, Company Strategy, Business Models, Instrumentation, Employee Training, Technical Training, Public Speaking, Culture Management, Sensors & Actuators, Microsoft Office, Continuous Integration (CI), Manufacturing, Technical Product Management, Lean Manufacturing, Lean, CAD, Training Content, Change Leadership, Root Cause Analysis, Data-informed Decisions, Microsoft, Business Planning, Business Strategy, Systems, Systems Thinking, Business Systems, System Integration, Integration, Customer Research, Consumer Insights, Management Consulting, Minimum Viable Product (MVP), Product Benchmarking, Product Management, Production Management, Production, System Process Mapping, Process Analysis, Process Design, Valuation, Startups, Google, WordPress, Social Media Marketing (SMM), Photoshop CC 2019, Economics, Accounting, Strategy, Corporate Finance, Statistics, Decision Analysis, Mergers & Acquisitions (M&A), Systems Analysis, Consulting, Market Research & Analysis, Market Research, Product Marketing, Product-market Fit, Learning Management Systems (LMS), Video Production

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