Jim McNeill, Product Manager in Fountain Hills, AZ, United States
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Jim McNeill

Verified Expert  in Product Management

Product Manager

Fountain Hills, AZ, United States

Toptal member since July 8, 2021

Bio

Jim is an experienced product manager and streaming media veteran with a wide variety of industry exposure. He delivered a cradle-to-launch service and content management system (CMS) for live content protection utilized by major broadcast networks such as Sky, NBCU, CBS, and Showtime. Jim is comfortable with agile practices and taking feedback from Fortune 500 customers, broadcasters, and major social media platforms and translating that into roadmaps for development.

Project Highlights

Limelight Realtime Streaming 2.0
Responsible for the second generation global roll-out of Limelight Realtime Streaming (RTS).
AMLive Content Protection Service
Cradle to launch of a live content protection service for Audible Magic customer Twitter.

Expertise

  • Adobe CC
  • Agile
  • Agile Product Management
  • Certified Scrum Product Owner (CSPO)
  • Jira
  • Slack
  • Video Livestreaming
  • Video Streaming

Work Experience

Senior Product Manager - Partner Integrations

2021 - PRESENT
Socialive
  • Facilitated partner integrations with this cloud-based video production platform. Integrations include LinkedIn, YouTube, Facebook, and Twitter, among others.
  • Provided documentation and review of third-party APIs and requirements. Defined and wrote integrations with Google Drive, DropBox, Frame.io, Kaltura, OneDrive and SharePoint.
  • Provided input from partners concerning feature requests and accelerated development as required.

Senior Product Manager - Video

2020 - 2021
Limelight Networks
  • Launched Realtime Streaming (RTS), a sub-second WebRTC-based worldwide video delivery service with a pipeline of $500,000+ in the first quarter of launch.
  • Managed feature requirements remotely, MVP definition, roadmap, and cross-functional team execution across a dispersed team with engineers in the US and UK and a QA team in Ukraine.
  • Trained sales teams in North America, EMEA, and APAC regions. Created online demos participated in industry events, key customer calls, and technical reviews.

Senior Product Manager

2016 - 2020
Audible Magic Corp
  • Introduced Agile processes and Jira. Managed scrum meetings, backlogs, and tasking. The company provides products and services used by major platforms to protect major music and media rights owners' content online.
  • Produced product roadmaps and pricing strategies in conjunction with business development and sales.
  • Interfaced with both platform customers and major broadcast content providers to gather requirements, demonstrate wireframes, and training on final product release.
  • Launched AMLive™ product for real-time copyright monitoring of live streams on user-generated content platforms, including Twitter and Periscope. Involved in all aspects of the product from concept to launch in AWS and product evangelization.

Product Manager

2010 - 2016
Qumu
  • Product managed Qumu Capture Studio (QCS) and third-party encoding and transcoding solutions including (AWS) Elemental, and Telestream. Responsible for encoding and transcoding solutions, foreign language support, reporting, and digital signage.
  • Defined product roadmap and coordinated with partner development teams to ensure product success.
  • Reviewed and approved product documentation, coordinate QA testing for interoperability with Qumu core products and review third-party QA procedures to confirm quality standards were met.
  • Interfaced with customer support and directly with customers as necessary to resolve technical issues and gather and disseminate customer needs and feature requests.
  • Provided internal training on product lines to sales, sales engineering, customer support and quality assurance through hands-on meetings and web-based video seminars.
  • Designed and created product labeling, bezels, sales and marketing collateral, presentation tools, and demonstrations.
  • Provided hands-on product presentations and demonstrations to key customer accounts.
  • Coordinated build-out of in-house webcast production studio and served as studio manager for all internally produced live and on-demand webcast productions.

Project History

Limelight Realtime Streaming 2.0

Responsible for the second generation global roll-out of Limelight Realtime Streaming (RTS).

Defined MVP for initial release and roadmap for development. Created beta program with key customers in each major geographic region. Worked with operations to define capacity needs for beta support and initial roll-out with primary demand from EMEA and APAC regions. Worked closely with beta customers to provide product demos and address issues as they arose.

Provided sales and sales engineering training to a globally distributed team in North America, EMEA, and APAC. Participated in industry webinars for marketing.

Worked closely with marketing to define industry verticals review collateral and documentation.

AMLive Content Protection Service

https://www.audiblemagic.com/wp-content/uploads/2017/12/AMLive-Datasheet.pdf

Cradle to launch of a live content protection service for Audible Magic customer Twitter.

Collaborated with customers to define scale requirements and UX for end-users. Worked closely with major event broadcasters, like Sky, NBCU, Disney, and CBS Showtime, to understand their needs.

Created Balsamiq interactive wireframes and presented them to broadcasters for feedback. Trained broadcast users on final UI and best practices.

Worked closely with the development team to define the service architecture in Amazon AWS and with the UI/UX team to create a live scheduling CMS for handling live feeds.

Worked with broadcasters on a per-event basis to address any issues during events during initial roll-out.

Education

1984 - 1988

Bachelor's Degree in International Relations

University of Southern California - Los Angeles, California, USA

Certifications

JUNE 2021 - JUNE 2023

Certified Scrum Product Owner (CSPO)

Scrum Alliance

Skills

Tools

Jira, Slack, Google Workspace, Office 365, Confluence, Balsamiq Mockups, Balsamiq, Postman

Paradigms

Agile, Agile Product Management, Scrum

Other

Video Livestreaming, Video Streaming, Adobe CC, Video Capture, Requirements, Certified Scrum Product Owner (CSPO), Product Management, Copyright, Feature Backlog Prioritization, Digital Production, Project Management, Go-to-market Plans, Marketing Strategy, Sales Enablement, International Affairs, Economics, Sales Training, Presales, Product Requirements Documentation (PRD), User Requirements, Web UI, Amazon Web Services (AWS), Product Owner, APIs, SaaS Product Marketing, Product Marketing, Market Strategy and Research Product Manager, Minimum Viable Product (MVP), Web & Mobile Applications

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