Karthick Kannan, Product Manager in Mississauga, ON, Canada
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Karthick Kannan

Verified Expert  in Product Management

Product Manager

Mississauga, ON, Canada

Toptal member since May 4, 2022

Bio

Karthick is a senior business analyst and techno-functional consulting specialist with 18+ years of experience in business systems analysis, business process optimization, data analysis/reporting, and system implementation spanning industries such as banking and financial services (capital markets payments, digital assets/currency). He focuses on product strategy and vision, developing and aligning them with business objectives and customer requirements.

Project Highlights

IT Business Analyst: Capital Markets and Commercial Lending
Led functional requirements gathering sessions with the business. Documented and validated functional requirements with the business. Assisted in the review of functional requirements with IT. Conducted workshops and interviews with stakeholders.
Banking and Financial Services
Developed user stories according to the gathered requirements and interacted with the developers in designing solutions to address complex business needs.
Asset Portfolio Management: Capital Markets
Owned the solution during the software development lifecycle, ensuring a successful release into production, and outlined the business requirements and cost and benefit analysis.

Expertise

  • Business Analysis
  • Jira
  • Payment APIs
  • Product Management
  • Product Owner
  • SQL
  • Salesforce
  • User Acceptance Testing (UAT)

Work Experience

Product Manager

2022 - PRESENT
Citigroup
  • Served as a product manager. Defined and prioritized features, user stories, and technical tasks to ensure the product backlog was focused on delivering maximum value. Incorporated product management for Credit Systems.
  • Understood the competitive landscape for Credit Platforms onboarding data from Salesforce.
  • Was the product evangelist and became a subject matter expert for internal stakeholders and external customers.

IT Business Analyst

2022 - PRESENT
Scotiabank
  • Engaged with the partners' systems and provided an insight into solutions.
  • Supported data migration mocks by validating data migration processes.
  • Performed the validation of data migration performance, process, and reconciliation.

Product Manager

2017 - 2021
Virtusa
  • Gathered requirements, developed user stories, and interacted with the developers and designers to deliver solutions that would address complex business needs.
  • Worked actively on various source systems for SMEs.
  • Collaborated with the product owners on artifact solutions required for source-to-target mapping document.

IT Business Analyst

2006 - 2012
Intellect Design Arena
  • Authored the functional specifications and communicated them to development and testing teams. Worked on the fitment study of new enhancements such as leasing solutions and syndicated loans.
  • Owned solution during SDLC ensuring a successful release into production. Collaborated with the operations and support team to outline business requirements and cost and benefit analysis required for the business case.
  • Acted as the solution-driven business analyst delivering documentation such as user requirements, logical data mapping, and processes.

Project History

IT Business Analyst: Capital Markets and Commercial Lending

Led functional requirements gathering sessions with the business. Documented and validated functional requirements with the business. Assisted in the review of functional requirements with IT. Conducted workshops and interviews with stakeholders.

• Managed deliverables of the banking and lending program, i.e., leading sub-projects through analysis, design, testing, migration, and implementation.
• Interfaced with business users to help define business processes and gather, analyze, and document business requirements.
• Ensured the process outputs needed by the project team were created in a timely fashion, including business and functional requirements, use cases, flow diagrams, etc.
• Tracked the key output documents and notified the project team of changes and potential impacts to project requirements; initiated change request when needed. Supported the development lead and project manager to maintain the artifacts in the delivery tracker on time.
• Liaised with key stakeholders to determine priorities and challenges.
• Conducted workshops and interviews with stakeholders.
• Defined and managed business specifications end-to-end and acted as a facilitator between the Operations Change bank team, IT, and other areas such as reporting, finance, legal, compliance, etc.

• Executed analysis and design in different stages of the project.

• Detailed test planning and coordination of testing activities front-to-back in cooperation with other involved areas.

Banking and Financial Services

Developed user stories according to the gathered requirements and interacted with the developers in designing solutions to address complex business needs.

The project aimed to migrate data to build a conformance model.

As a principal consultant focused on quality, I contributed to the post-implementation reviews, successfully managing customer expectations and delivering exceptional results built on extensive industry knowledge.

New Product Opportunities

Conducted user acceptance testing and end-user training while serving as an expert in business and systems requirements.

I assisted the business team in researching and investigating new product opportunities and mapping out the product roadmap. I also provided general governance support to the project through delivery by supporting the project manager in resolving risks or issues and ongoing stakeholder management.

Asset Portfolio Management: Capital Markets

Owned the solution during the software development lifecycle, ensuring a successful release into production, and outlined the business requirements and cost and benefit analysis.

In close collaboration with the operations and support team, we analyzed key aspects of the business to evaluate factors driving results and summarized them into presentations on financial markets and corporate finance.

My role was to support the project delivery, the project manager in resolving risks or issues, and the ongoing stakeholder management.

Business Analysis

Served as a senior technical business analyst with a broad experience in business analysis and control of complex financial services businesses, delivering many successful assignments with leading financial institutions and software vendors.

CONTRIBUTIONS

• Authored the functional specifications and communicated them to the development and testing teams.
• Handled the fitment study of new enhancements, such as leasing solutions and syndicated loans.
• Owned the solution during SDLC, ensuring a successful release into production.
• Collaborated with the operations and support team to outline business requirements and the cost and benefit analysis required for the business case.
• Acted as a solution-driven business analyst delivering documentation, such as user requirements, logical data mapping, and processes.

IT Business Analyst: Corporate Banking

http://FISERV.COM

Consulted and collaborated with various internal stakeholders to gain a comprehensive understanding of business requirements and product needs and provide alternative solutions.

Designed and developed two management systems, an automated, consolidated collection management system capable of handling any invoice, check, and cash collection product and guaranteeing faster credits, and a fully automated receivables management system, and integrated the receivables and collection processes for corporate customers.

Education

2006 - 2008

Master of Business Administration (MBA) in Human Resources

Annamalai University - Chennai, India

2003 - 2005

Bachelor's Degree in Computer Science and Engineering

Anna University - Chennai, India

Certifications

FEBRUARY 2022 - PRESENT

Azure Fundamentals

Microsoft

SEPTEMBER 2021 - PRESENT

Scrum Product Owner Certified (SPOC)

Scrum Alliance

Skills

Tools

Jira, Confluence, Microsoft Power BI

Paradigms

Requirements Analysis, Scrum, Agile, Agile Product Management, Agile Project Management

Industry Expertise

Financial Services, Credit Systems

Platforms

Enterprise Resource Planning (ERP), Azure

Other

Business Analysis, Product Owner, Product Lifecycle Management (PLM), Business Requirements, Product Management, Accounting, Windows, Oracle BI, SQL, Human Resource Management Systems (HRMS), Computer, IT Business Analysis, Business Consulting, Cloud, User Acceptance Testing (UAT), eCommerce, Fintech, Waterfall Methodology, Delivery, Product Roadmaps, Pitch Decks, Backlog Management, Functional Specifications, Requirements & Specifications, Payment APIs, Pricing Models, Online Payments, Workflow, Stakeholder Management, Strategy, User Interviews, Data Analysis, IT Consulting, User Stories, Product Requirements Documentation (PRD), Relational Databases, Business Intelligence (BI), Minimum Viable Product (MVP), Private Equity, Product Ownership, Consulting, Functional Requirements, Documentation, User Requirements, Process Improvement, Oracle FLEXCUBE, Technical Business Analysis, Microsoft Office, Data Migration, Data Management, Technical Requirements, Salesforce, Vendor Management, IT Projects

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