Kristine Pachuta, Product Manager in Los Angeles, CA, United States
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Kristine Pachuta

Verified Expert  in Product Management

Bio

Kristine is a product director with over a decade of experience. She garnered high ratings on the App Store and increased the NPS score by over 20% for a major car rental company. That app became the #1 car rental app of 2019. She has successfully launched or overhauled over ten products, both B2B and B2C. Her previous nine years of expertise includes project management, sourcing, operations, and research. Kristine excels at leading diverse teams through challenging builds and pivots.

Project Highlights

Avis App and Web Redesign and New Feature Development
Led product development for a research-driven, redesign of the Avis Now app. Garnered a 4.7 out of 5 stars on the App Store while increasing NPS by over 20%. Named the #1 car rental app of 2019 by JD Power.
Built Startup From Scratch
Built a new company from scratch, leading product, user experience, and many research components. Launched the MVP after six weeks. Achieved 50% m/o/m growth in the first six months.

Expertise

  • Agile Product Management
  • Competitive Intelligence
  • Go-to-market Plans
  • Process Analysis
  • Product Strategy
  • Strategy Planning
  • UX Research
  • User Testing

Work Experience

Head of Product

2022 - 2024
Up.Ventures
  • Guided 0-to-1 startup development as a fractional CPO.
  • Supported portfolio companies with product development and go-to-market (GTM) strategies.
  • Facilitated ideation workshops to generate new startup ideas and GTM plans.

Product Director

2021 - 2022
Walmart
  • Patented a multi-signal computer vision checkout solution, deployed in 20 stores.
  • Led computer vision and AI training for product recognition across multiple use cases.
  • Drove 0-to-1 product development in the world’s largest company.

Agile Product Manager, Scrum Leader, Project Manager

2015 - 2021
Freelance
  • Consulted for small startups as a product manager in the travel, compliance, and eCommerce industries to help define and build their product offerings.
  • Ran Scrum teams for a survey company to improve day-to-day team effectiveness.
  • Analyzed large data sets to inform product development for a recruiting tech startup.

Product Director

2018 - 2019
Boston Consulting Group
  • Built an energy business from the ground up, leading product, design and engineering.
  • Hired more than ten product managers over 18 months.
  • Led the product development of an app in the fitness space.
  • Implemented quick build, measure, learn product cycles in a competitive environment.

Product Director

2016 - 2018
Siberia
  • Consulted with large companies and start-ups across multiple industries to define and build new features and business lines.
  • Managed client and internal teams, responsible for project resourcing, P&L management, and business development.
  • Delivered projects that included the overhaul of iOS and Android apps for a top car rental company, led user research and MVP definition for a sports apparel company’s app, and led the product build for a major cable provider’s phone service launch.
  • Conducted user research, defined roadmaps, prepared executive briefings, and recommended third-party partners.

Senior Product Manager

2014 - 2016
Liazon
  • Redesigned all digital assets for a payer and insurance-based health care and benefits tool after extensive testing.
  • Led the product development team to incrementally improve the product offering through the full product development cycle.
  • Incorporated new features into a 2-sided marketplace with a focus on education and customer support.

Product Director

2006 - 2014
Bloomberg, LP.
  • Built a new product and business line from the ground up. Led new product development from initial market studies to maturity with 150% YoY revenue growth.
  • Conceived and developed product functionality, collaborating with data, development, marketing, and sales teams.
  • Determined product roadmap through usage analysis and internal and external stakeholder interviews.
  • Performed ROI analysis for all new functionality based on the cost to build and usage per customer segment.
  • Strategically negotiated complex IT sourcing agreements with major vendors to save over $10 million annually.

Project History

Avis App and Web Redesign and New Feature Development

https://www.avis.com/en/avis-app

Led product development for a research-driven, redesign of the Avis Now app. Garnered a 4.7 out of 5 stars on the App Store while increasing NPS by over 20%. Named the #1 car rental app of 2019 by JD Power.

In a consulting capacity, I was the sole product manager for an overhaul of the Avis applications and website. I managed a team of iOS and Android engineers with a ten-hour time difference, wrote all user stories, led the research, and paired with UI designers to incorporate insights. Incorporated new features leveraging telemetrics and other data. Produced a 2-year implementation roadmap and increased the Apple App Store rating from 2.4 to 4.7 stars in six months. Paired with customer support to address customer concerns, gathered, analyzed, and implemented customer feedback, and worked closely with traditional and growth marketing to launch new features.

Built Startup From Scratch

Built a new company from scratch, leading product, user experience, and many research components. Launched the MVP after six weeks. Achieved 50% m/o/m growth in the first six months.

Built a 2-sided marketplace to bring dealers of homes back-up power and homeowners together for installations used to lower the homeowner's electric bills. I led product strategy, go-to-market, MVP build, and subsequent build measure learn cycles. I also substantiality contributed to the business model development, marketing strategy, and hiring.

Product Strategy

Conducted over 20 user interviews to define the product roadmap, overall strategy, and GTM.

Raven Health is a practitioner tool for child therapists. I created a master product strategy using competitive analysis and qualitative and quantitive analysis. I also worked with the team day-to-day to implement best development practices.

Product Research and Strategy

Led the phase 2 development roadmap for a PE-owned security tool.

I completed internal and external research to define the next set of product features and broke the work down for the relevant engineering teams to implement. I worked across all levels of two organizations, spoke with customers, and defined product strategy.

Education

2011 - 2014

Master of Business Administration Degree in Strategy

Georgetown University - Washington, DC, USA

Skills

Tools

Trello, Power Pivot, Jira, Pivotal Tracker, Slack, Google Analytics, Google Docs, Figma, SendGrid, Sketch, InVision, Balsamiq, HubSpot, Asana, Hotjar, Draw.io, Zapier

Paradigms

Agile, B2C, Agile Product Management, Agile Project Management, User Testing, Scrum

Platforms

Enterprise Resource Planning (ERP)

Industry Expertise

Energy, Healthcare

Other

Product Strategy, Product Delivery, Strategy, User Needs, Microsoft Excel, Pitch Deck Consultant, Project Finance, Lean, User Acceptance Testing (UAT), User Stories, Go-to-market Plans, Competitive Intelligence, Competitor Analysis & Profiling, Team Building, Product Ownership, Agile Sprints, Product Owner, Commercial Strategy, Personas, User Requirements, UX Research, Business Strategy, Strategy Planning, Process Analysis, Business Analysis, Agile Leadership, Product Consultant, Product Management, Product Roadmaps, Requirements, Ideation, Product Discovery, Minimum Viable Product (MVP), Competition Research, Competitive Analysis, Project Management, Web & Mobile Applications, Time Management, Backlog Management, Discovery Workshops, Feature Prioritization, Persona Development, Research, Customer Journeys, Distributed Team Management, Business to Business (B2B), Product Growth, Pricing Strategy, Web, Information Architecture (IA), Outsourcing, Recruiting, Consumer Behavior, B2B, Lead Generation, Consulting, Lean Startups, Data, Finance, Travel & Leisure, Apparel & Accessories, Airtable, Media, Scrum Master, Commerce, Mobile, Apps, User Experience (UX), App UX, UX Strategy, User Journeys, Process Optimization, Mentorship & Coaching, Agency, Conceptualization, Product Coach, Ideation Workshops, Validation, iOS, Market Research Analyst, Market Research, Market Research & Analysis, Dashboards, Go-to-market Strategy, Mobile App Development, Journey Mapping, AI Product Management, Growth Marketing, Microsoft Office, Segment, Stripe Payments, Inventory Management, Technical Product Management, Venture Funding, Revenue Strategy, Computer Vision, Artificial Intelligence Product Manager, RFID, Product Marketing, Market Strategy and Research Product Manager, Marketing Strategy, User Personas, Audience Targeting, Web UX, Web Portals, Data Reporting, HRIS, Online Dating, Dating Apps, Software Development, Robotics Product Manager, Robotics

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