Laurie Harvey, Product Manager in Bradenton, FL, United States
Laurie Harvey

Product Manager in Bradenton, FL, United States

Member since October 3, 2018
Laurie is a skilled manager who drives unprecedented results. Starting from the ground up, she's a strong leader. She leverages her ability to inspire results with a focus on prioritizing high-impact efforts. Laurie has delivered B2B and B2C offerings for startups and enterprises—exceeding customer expectations, solving their most pressing challenges, and fulfilling new market opportunities.
Laurie is now available for hire

Project Highlights

Expertise

Education

Select Certifications

Employment

  • CEO

    1999 - PRESENT
    Above Voice, Inc.
    • Established a Florida franchise for the InteliGlas platform leveraging artificial intelligence to automate office buildings.
    • Introduced CleanAir by InteliGlas to support the return of employees to their offices post COVID-19.
    • Developed ROI modeling to demonstrate how building owners can reduce their electrical costs by 20-44%, and increase their property valuations by millions.
  • Senior Director Product Management, Calix Cloud

    2016 - 2018
    Calix
    • Led a team of six people, including project managers, product managers, and solution architects. I launched two new Calix Cloud offers for network intelligence and analytics, including network-based systems and mobile applications.
    • Created over $25 million in new business while slashing costs and improving gross margins by over 30% to exceed 85% supporting over 18 million subscribers.
    • Coordinated with 24x7 engineering leveraging local and offshore resources.
    • Managed stakeholder interactions, project managing to ensure smooth onboarding and revenue recognition processes.
    • Created customer incentives to move from legacy to new SaaS platforms.
    • Created ROI models to demonstrate value to customers —tied with customer success to monitor and adjust programs to achieve the desired ROI.
  • Director, Product Management, Communications Service Providers

    2011 - 2015
    Symantec Corporation
    • Project managed three network security platforms—next-generation network protection (NGNP), mobile security, and MDM/MAM—that solved global network threat challenges including identity, fraud, spam, compound threats, traffic analytics, parental, and corporate policy management working with 17 key partners in a 3-year $1 billion plan.
    • Managed a global matrixed organization of key stakeholders as the project manager across marketing and engineering to launch the $1 billion plan.
    • Served as a thought leader for security in a network functions virtualization (NFV) architecture.
    • Selected as Symantec Top Talent in 2015.
    • Created Symantec Sealed (Partner) Program for MDM/MAM–signing over 40 partners in six months.
  • Account Executive

    2010 - 2011
    Aegis Mobility
    • Led marketing and sales activities for Aegis Mobility working with insurance companies, regulatory bodies, and partner manufacturers.
    • Deployed mobile endpoint distracted driving software and fleet management interfaces to mitigate liability and risk.
    • Managed the project evaluations with regulatory bodies with mobile apps for distracted driving.
    • Worked with insurance company customers who wanted to reduce their enterprise customer risks.
  • Director, Business Development, Convergent Communications

    2007 - 2010
    CGI Group
    • Wrote and implemented the business plan for Unified Communications for service providers.
    • Implemented an OSS/BSS infrastructure for software as a service (SaaS).
    • Pioneered the testing center of excellence practice.
    • Managed customer projects in test automation.
    • Managed the projects for mobile, IP, and UC telecom services at Sprint, AT&T, and CenturyLink.
  • Vice President Business Development – Americas

    2005 - 2007
    Aepona
    • Ran national sales and marketing for Appium AB, exceeding partnering and revenue goals until they were acquired by Aepona.
    • Managed a team of project managers, product managers, solution architects, and sales personnel to implement large service provider contracts.
    • Established new partner programs.
  • Senior Director Marketing

    2001 - 2003
    Leapstone Systems (acquired by Motorola)
    • Delivered marketing support for over $20 million in revenues in the first 18 months for this startup.
    • Reduced costs by renegotiating contracts to less than 50% of the original contracts.
    • Branded the company (originally Comstellar Networks).
    • Created pricing generating $18 million in revenues.
    • Managed partnerships, media, and events.
  • Director of Product Line Management

    1999 - 2001
    Nortel Networks
    • Led a team of 120 people to create Nortel’s first carrier-grade applications platform program based on SOA and web 2.0 (SaaS infrastructure) with a service provider funnel of $700 million over three years.
    • Managed directly project management, product management, and product marketing for the Managed Application Services Platform.
    • Led the acquisition of Epicon for $300 million in June 2000 to incorporate a key remote delivery technology.
    • Selected as Nortel Top Talent in 2001.

Project History

  • Ramp Revenues From $3 Million to $25 Million in 18 Months
    Led the project for cloud-based analytics solving critical problems for service providers covering 18 million users.

    When measuring the success of any business, the two key performance indicators that drive me are revenues and gross margins. In this case, I implemented a series of tactics to drive results:
    - Streamlined/consolidated the suite of products to simplify the services.
    - Focused on differentiable value (DV) to drive competitiveness.
    - Created role-based product/service offerings to target specific problems/needs and shorten the sales cycle.
    - Changed the business model and pricing, demonstrating the differential value to customers with very strong ROI models.
    - Re-architected the cloud platforms (adopting clustering) to reduce the number of VMs/servers.
    - Implemented full multi-tenancy and multi-layered security.

    Achieved revenue goals of taking a $3 million business and turning it into a $25 million business. I took gross margins from under 65% to over 85% (on track to go to 92% by the end of 2018).

  • Contract Management
    Reduced costs of goods by over 50%.

    I negotiated and re-negotiated contracts in support of reduced costs, better SLAs, and protection of intellectual rights for both inbound and outbound contracts. I am accomplished in working with lawyers on protecting the business terms required for a successful business relationship.

  • Cyber Security Sales Enablement Playbook
    Designed and published a 66-page Cyber Security Sales Playbook for service providers—$1 billion sales funnel.

    As the product manager, I organized the global marketing teams to structure both enterprise and consumer cybersecurity products into sell-to, sell-through, and sell with business models to drive new sales opportunities with communications service providers.

  • Healthcare Engineering Manager
    Led the development of the second major mobile application for a major healthcare company with over 79 million members.

    Oversaw seven scrum teams using the SAFe methodology to deliver 4-week releases. Managed a successful major client beta program of the newest release of their mobile application, which was being released to this client's 100,000 members. Worked with product management and product owners to prioritize key customer priorities.

  • Product Management Author/Editor
    Published a suite of articles pertaining to product management.

    Worked with Toptal editing to publish a series of articles pertaining to product management.

Education

  • Bachelor's degree equivalent in Business Administration
    1982 - 1986
    McGill University - Montreal, Quebec, Canada

Certifications

  • SPIN (R) Sales Training
    NOVEMBER 2016 - PRESENT
    Huthwaite International

To view more profiles

Join Toptal
Share it with others